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EU import duties/tax on korean monitors - Page 4

post #31 of 36
I think I've confused the issue tongue.gif

If it turns up broken from transit and I've declared $200, that's the amount I can claim.

If I ship it back, it's up to me to declare the value.
Meh
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Meh
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post #32 of 36
Thread Starter 
I'm sorry to be so relentless but to be clear does that mean that if the monitor is damaged in transport, you then proceed to a transaction with the insurance company and not the seller? You get what ever you declared back and, presuming you still want a monitor you start all over again purchasing a new monitor? Presumably, the monitor still gets sent back to the seller or not? If so, who pays to ship it back? Surely you don't get to keep it?

I always thought that if the monitor was damaged, the damage would have to be assessed by the seller to confirm it was caused in transport. If yes, then the seller would send a new monitor at no additional cost, insurance being a matter for the seller to worry about, not the buyer.

I guess I should ask the sellers. I just wanted to know what they had explained to you guys and girls, in particular those who had declared a lower value, especially as I hear their English is not always 100%.
Edited by Kolya - 2/8/13 at 5:59am
post #33 of 36
Guys. I ordered a Korea monitor also, I live in Portugal, and my customs are asking for a European Union Certificate, did any of you had the same problem!?
post #34 of 36
Thread Starter 
No, I didn't get asked for that. I'm in another EU country. However, mine was shipped saying it was being returned having been repaired.
post #35 of 36
Quote:
Originally Posted by Kolya View Post

I'm sorry to be so relentless but to be clear does that mean that if the monitor is damaged in transport, you then proceed to a transaction with the insurance company and not the seller? You get what ever you declared back and, presuming you still want a monitor you start all over again purchasing a new monitor? Presumably, the monitor still gets sent back to the seller or not? If so, who pays to ship it back? Surely you don't get to keep it?

I always thought that if the monitor was damaged, the damage would have to be assessed by the seller to confirm it was caused in transport. If yes, then the seller would send a new monitor at no additional cost, insurance being a matter for the seller to worry about, not the buyer.

I guess I should ask the sellers. I just wanted to know what they had explained to you guys and girls, in particular those who had declared a lower value, especially as I hear their English is not always 100%.

I thought it was that the buyer was responsible for the insurance claim as the sellers responsibility is to send you a working product as advertised. If the seller ships the item and its damaged in transit, the seller is under no obligation to do much of anything, especially send a new monitor and wait for insurance. Though, I could be wrong. The seller does actually pay the shipping and insurance, so perhaps they would have to file the claim. But then again, you won't be getting anything until the claim would be settled. The seller won't send another item and then risk getting ripped off or given the run around by insurance claim being declined or something.
Quote:
Originally Posted by Kolya View Post

No, I didn't get asked for that. I'm in another EU country. However, mine was shipped saying it was being returned having been repaired.

Sounds like the smartest way to try to get around such things. This way the value is clear but it is not a "purchase". So duty/taxes will not be collected but you are still protected for insurance. I've never thought of requesting an item be sent marked as such. Will keep this in mind thumb.gif
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M06
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post #36 of 36
The person who pays the shipping company is always responsible for any insurance claim as they are the one with the contract with the company.
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