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Help! Graphics Card for Crossover 27Q

post #1 of 8
Thread Starter 
Hi,

I have bought a Crossover 27Q - very impressive too. Sadly it doesn't seem to work.

Someone suggested that the graphics card might not be up to spec. I am running a Zoostorm, Intel Core i7-2600, 1.0TB HDD, 8GB DDR3, which has an integrated graphics card as part of the motherboard.

I'd be grateful for any advice.

Many thanks,

MICK
post #2 of 8
Are you trying to say that nothing works? No video at all? Sounds like there is another issue.

EDIT: If you bought a new/ replacement monitor and hooked it up to a working computer then it should work fine like the old monitor. Now the computer may have to work harder while gaming but the monitor should at least work, show a picture.
Edited by Nick7269 - 2/7/13 at 1:23am
     
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post #3 of 8
The seller whom I bought from, AccessoriesWhole, states on the product page that onboard graphic adapters are not supported.
What kind of connectors do you have available? HDMI, DisplayPort, DVI etc.
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post #4 of 8
Thread Starter 
Hi Nick / Agoriaz,

Many thanks for this.

Basically the monitor doesn't seem to work at all. The blue indicator light comes on, then there's a very quick "splash" of light across the screen that lasts perhaps a quarter of a second or less, then the indicator light turns red, leaving a blank, dark screen.

I have a DVI connector.

Regards,

MICK
post #5 of 8
As Nick asked, do you have another computer at hand which has a discrete graphis adapter in order to check if it is the monitor?
Somewhere in the CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club thread, that a couple of members had an issue with the on/off button which wasn't working properly. I'll see if I can dig the post up.

Edit:
From what I could read, most problems relating to black screens and flickering is the result of either a faulty power brick or dual link DVI cable.

Just to make sure, the DVI connector you are using is a Dual Link DVI version, right? it should look like this:

and the cable you're using should look like this:

or this:

Edited by Agoriaz - 2/7/13 at 1:55am
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post #6 of 8
I suspect you might have run into the same problem as me - I am building a low-end PC for someone for desktop work (no gaming intended) and I tried plugging his new crossover into the motherboard ports which are using the integrated graphics in the CPU - turns out when they say it can do 2560x1440 they don't mention it only does that over displayport, not dual-link DVI. That may be specific to his motherboard (Gigabyte GA-Z77-D3H) or it might be more widespread, but it's worth considering.

I didn't even get a picture at the BIOS or during boot of his PC (even though that would be a lower resolution, that you would think might work) - as soon as I connected the monitor to my own PC with a GTX580 in it, it worked straight away.

If you don't intend to game on it, you don't need a very powerful separate graphics card, but it's worth getting something modern for the power efficiency and features like UVD3 for decoding hi res video. I got an AMD 6670 for this build, you could go even lower power, but it will hardly save any money.
Edited by BorisTheSpider - 2/7/13 at 1:56am
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post #7 of 8
Thread Starter 
Hi Agoriaz,

Many thanks for responding. I have the DVI-D plug/socket. Given the emails I've received (see below for an example) I'm drawn to the conclusion that its the card. But forewarned is forarmed visa vi the on/off switch.

Regards,

MICK
post #8 of 8
Thread Starter 
Hi Boris,

Many thanks for this - I reckon you've sussed it. I'm going to follow your advice and order the AMD.

Really can't thank everyone enough for taking the time to help. Absolutely brilliant!

Regards,

MICK
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