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Diagnosing random restarts

post #1 of 20
Thread Starter 
My Windows 7 x64 computer is randomly restarting, and I'm wanting to know how I can find out what's causing this.

It happens occasionally and I believe it's 1 of 3 things

-My Graphics card
-The HDMI port on my Graphics card
-Windows 7 updates I installed in 2013

But I'm not sure which one.

I have 'Automatically Restart' unticked in Windows 7 x64 'Startup and recovery'

My hardware is as follows.

**************edit
Seasonic S12II 520W ATX
Athlon 64 x2 4800+
Gigabyte GA-MA78GM-S2H
Gigabyte ATI Radeon 4650 1GB
4 Sticks of DDR2-800 RAM
2x SATA HARD DRIVES
2X External USB Drives (Mains Powered)
1x Sata DVD-RW
1x 90mm case fan


The ATI (AMD) graphics driver I'm using is in a file called 13-1-legacy_vista_win7_win8_64_dd_ccc.exe
Edited by CokeMD - 2/7/13 at 3:17am
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AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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post #2 of 20
Random restarts usually mean Power Supply issues. What PSU are you using?
Edited by eXXon - 2/7/13 at 1:23am
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TheSadFlute
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Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
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G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
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post #3 of 20
Thread Starter 
My Power supply is a Seasonic S12II 520W ATX
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Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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Main Rig
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CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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post #4 of 20
Is it overclocked?
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Hard DriveHard DriveHard DriveHard Drive
SanDisk SSD Plus 240GB. Toshiba (500GB.) Hitachi Deskstar (500GB.) WD Ultra Passport 
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post #5 of 20
Thread Starter 
No everything is running at stock.
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CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
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Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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Main Rig
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CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
KeyboardPowerCaseMouse
Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
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post #6 of 20
What does your temps look like? This might be a electrical short as well.
post #7 of 20
Thread Starter 
During idle.

CPU
Core #0 45C
Core #1 43C

GPU
50C
Edited by CokeMD - 2/7/13 at 2:15am
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Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
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Main Rig
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CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
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Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
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post #8 of 20
This does seem to be related to your PSU. But rule out the easier stuff first.

Set default setting in your bios. And then start ruling out hardware components. Run off onboard GPU, Use one RAM stick at a time. Ensure your external power supply is stable. Do you use a spike guard?

When does the restart occur? Idle desktop? Loading Windows? Uninstall your recent windows updates
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post #9 of 20
Thread Starter 
The random restarting started for the first time after I did some windows updates in early Jan 2013.
So I uninstalled all the updates I installed during early Jan 2013
I also went into 'Programs and Features' and uninstalled Microsoft Visual C++ 2008, Microsoft Visual C++ 2010 and .NET Framework v4.0 and that seemed to fx the restarting.

But yesterday when I plugged in my 24" LCD via HDMI, used driver sweeper to remove ATI drivers and reinstalled my graphics drivers, the restarting started happening again.
Main Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
KeyboardPowerCaseMouse
Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
  hide details  
Reply
Main Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
KeyboardPowerCaseMouse
Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
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Reply
post #10 of 20
Thread Starter 
So are you saying my power supply has issues or I just need a power supply with more watts?
Main Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
KeyboardPowerCaseMouse
Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
  hide details  
Reply
Main Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon 64 X2 4800+ Brisbane Gigabyte M52S-S3P AM2 (Rev 1.0) Asus Geforce 8600 GT 256MB Silent Corsair CM2X1024-6400C4 (2x1GB) (Running @ DDR2800 
Hard DriveOptical DriveOSMonitor
Seagate Baracuda 7200 - ST33206 Asus DRW-2014L1T Windows XP Home - 32-bit (SP3) SyncMaster 2493hm 
KeyboardPowerCaseMouse
Logitech Basic Zalman ZM600-HP (600 watts) Quay Computers Basic Logitech G5 
  hide details  
Reply
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