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Windows 8 Refund

post #1 of 18
Thread Starter 
See posts below before doing this.




After 2 weeks of battling Windows 8 I called MS today. Don't know if everyone is aware that you can get a full refund by calling 877-696-7786. I simply called to get support and when they finally gave up I was transferred to another person who issued a refund. This isn't meant to be a hate fest on Windows 8. I know a lot of people support it and a lot hate it. I was in neither camp until I ran into so many issues that I was overwhelmed.

The last straw was this morning all of my scheduled and previous recordings from WMC magically disappeared. One issue I've had since day one was it would take up to 7 minutes upon startup before I could do anything. Tech support could not find the problem so I lived with it until today.

MS was really cool thru the whole process. So if anyone else isn't happy, call the number and get a refund. To those that are happy with Windows 8 I'm glad it worked for you.
Edited by bigmac11 - 2/7/13 at 11:27am
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post #2 of 18
interesting. So they exchange it for a windows 7 key?
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post #3 of 18
How many times did you reinstall the OS? Did you upgrade or do a fresh install?
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post #4 of 18
Thread Starter 
I reinstalled 2 times and the issues were the same. I didn't exchange it for a Windows 7 key and my old one better work mad.gif
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post #5 of 18
Thread Starter 
I'm on the phone again with MS. My Windows 7 Ultimate key isn't valid anymore frown.giffrown.gif
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post #6 of 18
Thread Starter 
On hold again, things aren't looking good frown.gif I'm going to be really P.O. when I lose a license that I paid $179 for over this crap. This is what I'm trying to explain to MS, who in their right mind would surrender a $179 license for a $40 upgrade???

At this time I wouldn't advise getting a refund until you reinstall your previous op and make sure that it activates. Looks like I jumped the gun on this one frown.gif
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post #7 of 18
Quote:
Originally Posted by bigmac11 View Post

On hold again, things aren't looking good frown.gif I'm going to be really P.O. when I lose a license that I paid $179 for over this crap. This is what I'm trying to explain to MS, who in their right mind would surrender a $179 license for a $40 upgrade???

At this time I wouldn't advise getting a refund until you reinstall your previous op and make sure that it activates. Looks like I jumped the gun on this one frown.gif

you do notice you couldve called the automated number at MS and reactivated you win 7 ultimate right?
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post #8 of 18
Quote:
Originally Posted by PCSarge View Post

you do notice you couldve called the automated number at MS and reactivated you win 7 ultimate right?

This. I had to do this when i RMA'd my motherboard, on the new board it said the key was invalid. I called the automated number in a within a few painless minutes had my key reactivated biggrin.gif
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post #9 of 18
Thread Starter 
Normally when I can't activate that's what I do, but this time I got a message saying "this is key isn't authorized" or something to that extent. No call 1-800 to activate windows.

Still on hold. Funny how all the helpful support are suddenly busy.
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post #10 of 18
Quote:
Originally Posted by lacrossewacker View Post

interesting. So they exchange it for a windows 7 key?

Most probably they just reunded that amount he paid for Windows 8.
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