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EVGA GTX680 FTW+ just died on me - please, please help! - Page 2

post #11 of 12
Thread Starter 
Sorry folks, I haven't been on the forum since a long time now. I had other activities and obligations that kept me occupied .

OK, so just to keep everyone informed about my EVGA RMA experience and close the thread.

I've returned the defective GTX680s FTW+.

EVGA was extremely reactive, responding to all my e-mails in minutes, including the futile ones due to me being extremely worried and biting my nails. Awesome communication.

EVGA took the card at my door. No need for me to go anywhere, do anything. They recevied it the day after and sent me a new one almost immediately.

I've received a brand new card completely packaged at my door five days later, everything included, from the moment they took it to the moment I've received the new one. 5 dys for the whole process.

I never had such an awesome customer experience. EVGA's reputation is very well-deserved.

*To EVGA: we in Europe are not used to such a customer service. I will never buy any GPU other than EVGA. I've told all my firends about my RMA and they were all admirative, I convinced them all to buy only EVGA. They will.

I will spread it on all the good French forums for people to know. You guys deserve to conquer the European market and beat all the other brands.

So far my two 680sFTW+ work flawlessly, they're beasts, the EVGA software is amazing, temps are very satisfying, performances are outstanding, very little noise.

NO, i sware, I'm not paid by EVGA. I only give credit to a company where it's due. Continue like this and the European market is yours.

EVGA all the way!
post #12 of 12
Very positive to hear.
Red Dwarf
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Red Dwarf
(30 items)
 
   
CPUMotherboardGraphicsRAM
Intel i7-4770k  Asus Maximus VI Hero [BIOS 1301] (Not bought yet) Gigabyte GTX 780 Ti WindForce ... G.Skill RipJawsX 16GB 1600Mhz [CL8] 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 256GB [Firmware 070H]  Crucial M4 256GB [Firmware 070H] Crucial M4 512GB [Firmware 070H] HGST Deskstar 7K4000 7200RPM 4TB 
Hard DriveHard DriveHard DriveOptical Drive
Samsung Spinpoint F3 7200RPM 1TB Western Digital My Passport 2TB [Backup] Western Digital My Passport 2TB [Backup] Samsung SE-208DB/TSBS External USB DVD-RW  
CoolingCoolingCoolingOS
Corsair H100i /w 2x Noctua NF-F12 Noctua NF-A14 FLX Front Intake x2 Noctua NF-S12B FLX Rear Exhaust Windows 7 Professional 64-Bit  
OSMonitorMonitorKeyboard
Windows 8.1 64-Bit  ASUS VG278H 27" [120Hz 3D] Dell UltraSharp U2312HM 23" IPS  Ducky Shine II TKL DK9087 [Cherry MX Browns] 
PowerCaseMouseMouse Pad
Corsair AX860 CoolerMaster 690 III Razer DeathAdder 3.5G/ Razer Naga 2012 Razer Goliathus Extended [Speed Edition] 
AudioAudioAudioOther
Sennheiser HD 598  Corsair SP2500 2.1  Asus Xonar DGX 5.1 with built in Headphone Amp Razer Mouse Bungee  
OtherOther
Corsair Black Sleeved Cables [Generation 2] BitFenix Black Sleeved Cables 
CPUMotherboardGraphicsRAM
Intel i5-2500K 4.5GHz  Asus P8Z68-V PRO EVGA GTX 570 1.3GB Corsair Vengeance LP 8GB 1600Mhz [CL9] 
Hard DriveHard DriveOptical DriveCooling
Samsung 830 128GB SSD  Seagate Barracuda ST1000DM003 1TB 7200rpm Pioneer DVD-RW Coolermaster Hyper 212 Evo 
OSMonitorKeyboardPower
Windows 7 Professional 64-Bit Samsung SyncMaster 22" 1080p SteelSeries 6Gv2 [Cherry Blacks] Corsair HX750 
CaseMouseMouse PadAudio
CoolerMaster 690 II Advanced Razer DeathAdder 3.5G/ Naga 2012 Razer Goliathus Speed  Sennheiser HD 202 
Other
Tepig TY Beanie Mascot 
CPUMotherboardGraphicsRAM
AMD Athlon II X2 250 3.0GHz Asus M4A78-EM Sapphire ATI HD 5670 1GB  Kingston Hyper-X 2GB 1066MHz [CL 5] 
Hard DriveOptical DriveCoolingOS
Western Digital Caviar SE 250GB 7200RPM Pioneer DVD-RW Stock AMD Heatsink Windows XP SP3 
MonitorKeyboardPowerCase
Samsung 20" TV 720p 60Hz Microsoft 600 Chinese Firecracker Asus TA-K51 
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Logitech M100 99p from eBay Wharfedale S20030 2.0 Speakers 
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