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New video card still causes blue screen

9K views 9 replies 3 participants last post by  justpassingthrough 
#1 ·
I made a topic about this problem before. I got a new Radeon HD 7750 video card for my computer, and it gave me blue screens upon trying into install it. I found out that my power supply was too weak to power it, and have since ordered and installed a new power supply(CORSAIR Builder Series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply from Newegg).

The power supply is working fine, but upon trying to install the video card, I'm once again met with blue screens(the screen only stays up briefly, so I can't see everything the error says. It did mention something about "the problem may be due to new hardware) upon restarting after running the driver software. For now, I put my old card back in and have reverted to a previous restore point.

Here is my system information:
Windows 7 Professional 64-bit
Intel i5 processor, 3.20GHz
8GB DDR RAM
Intel DH55PJ motherboard

I have tried uninstalling the old card's drivers first, so I wouldn't think that would be causing problems anymore, but I really don't know what's going on.

Any advice?

Thanks.
 
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#2 ·
Sometimes there can still be issues leftover from driver installs, especially if you're switching b/t AMD and Nvidia cards.

Not sure what you previous card was so:

Here is a guide for fully removing AMD drivers.
Here is a guide for fully removing Nvidia drivers.

Also disable the onboard video in your BIOS too as that can sometimes cause issues.
If none of that helps then it could likely be a hardware issue (bum card / bad luck).
 
#4 ·
Yea do that first it's likely what's going to fix the problem provided it's not actually a hardware defect.
As for your BIOS, you should be able to select your primary graphics in hardware options (you'd want PCI over the onboard, but if it winds up just being a registry thing w/ drivers don't worry about it).
 
#5 ·
I followed the guide for removing all the nVidia files, though there were some files that my computer said were in use, and wouldn't let me delete them(it said this even when I had the nVidia card removed).

Unfortunately, I'm STILL getting the blue screen after deleting as many of the nVidia files as I could, and installing the new card's drivers.

Here is the best picture I could get of the blue screen. I apologize for the low quality, but it doesn't stay on screen very long, so I had to be quick: http://oi47.tinypic.com/316uuy9.jpg (Edit: Here's another picture. It's a bit more blurry, but shows more of the error message: http://oi47.tinypic.com/5x731v.jpg)
 
#7 ·
This is almost certainly a driver issue

You must remove everything graphics driver wise

Remove graphics cards and use onboard graphics

Follow guides to remove all graphics drivers both ati and nvidia, even those files you say you can't remove need to be removed, reboot into safe mode and then remove everything

Only after everything has been removed install graphics card again

Switch BIOS setting to set graphics card/pci express to main display

Reinstall drivers

This should work, if not backup important files and reinstall windows then you can rule out software issues

Unless maybe you are overclocked at all and this is unstable?
 
#9 ·
Quote:
Originally Posted by justpassingthrough View Post

No, this computer is definitely not overclocked. I'll try using safe mode to get rid of those files though.
Then I put my money on driver issue, try what I said, last resort reinstall windows as this can rule out all other problems then if it works...
 
#10 ·
I.......think the problem is resolved. Now, contrary to earlier in the thread, I did end up using Driver Sweeper to try to clear out all the nVidia stuff that was lingering. Still didn't fix the problem though. With a little bit of googling, I discovered from one source the the program "Daemon Tools" is known to cause issues like mine. So I uninstalled it, as well as a few nVidia programs still on my Installed Programs List(not marked as drivers though), rebooted, and Windows booted up as normal, without anymore BSODs.
 
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