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Alternate place to find drivers?

post #1 of 8
Thread Starter 
I am trying to fix this Dell XPS M1530 I got at a garage sale. The guy said it was broken and wouldn't turn on, but upon taking it home, I found that the OS was corrupted and the screen was blank. So I plugged it into a monitor and lo and behold! It worked! So I reinstalled Windows Vista (that's what it had on it) and everything is working well, except for the monitor.. I am wondering if it is just a driver issue that is preventing the monitor from working? But the URGENT driver on Dell's page isn't downloading correctly, so I think that is the reason none of the hotkeys (including the toggle monitor and sound hotkeys) do not work.

This is the page I am looking on and the first driver under applications is the one I am trying to run, but it doesn't work when I try running it on the Dell. I'd love to get this monitor working, and I am hoping I wouldn't have to replace the screen as it wouldn't be worth the cost..
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Big Blue
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post #2 of 8
Even if you had no drivers installed at all you should still see it post. Do you see the BIOS post screen on startup? If not I suspect it is a hardware issue.
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post #3 of 8
If you are having a problem getting the drivers off of Dell's website, you could try downloading the individual drivers for the respective hardware on the machine.

Generally you can get the drivers for the Network Cards, WiFi, VGA etc from the websites of the companies that make the chips. As for the screen, I've done many OS installs on laptops, including Dell, and I've never found a case where an on board monitor needs a specific driver to work.

All I can suggest is that you find out what type of graphics chip you have, and download the drivers for it from the relevant manufacturer. If all else fails, and the screen still does not work after a driver install, then you'll probably have to replace it. You could always try opening it up to check the connection, but Dell machines are normally not much fun to work on internally.

Good luck.
post #4 of 8
This doesn't seem like a driver issue. Like BiG_LiG said, you should see it POST. Its most likely a hardware fault.

Do you see any kind of activity on screen when you power up? Even a flicker? Maybe the backlight of the screen?

You can give it to a repair shop and ask them to inpect it or try your hand at some DIY repairing biggrin.gif

If you see absolutely no activity and it remains "dead" dead, the screen isn't getting any power. If you open the laptop you should see 3 wires come out of the monitor. Ensure that there are no bent pins in the connection and no loose contacts.
This may take at least 20 minutes but it will narrow it down significantly. thumb.gif


EDIT: Does your problem look like this?Its like your description(the same model too, apparently its a common issue http://www.youtube.com/watch?v=fnvcG9Knxy0
Hope it helps

EDIT 2 : check this too. http://www.youtube.com/watch?v=1_99jpJe0wE
Edited by kenpachiroks - 2/12/13 at 5:32am
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post #5 of 8
Thread Starter 
Thanks all. I agree it's probably a hardware issue unfortunately..
Quote:
Originally Posted by kenpachiroks View Post

This doesn't seem like a driver issue. Like BiG_LiG said, you should see it POST. Its most likely a hardware fault.

Do you see any kind of activity on screen when you power up? Even a flicker? Maybe the backlight of the screen?

You can give it to a repair shop and ask them to inpect it or try your hand at some DIY repairing biggrin.gif

If you see absolutely no activity and it remains "dead" dead, the screen isn't getting any power. If you open the laptop you should see 3 wires come out of the monitor. Ensure that there are no bent pins in the connection and no loose contacts.
This may take at least 20 minutes but it will narrow it down significantly. thumb.gif


EDIT: Does your problem look like this?Its like your description(the same model too, apparently its a common issue http://www.youtube.com/watch?v=fnvcG9Knxy0
Hope it helps

EDIT 2 : check this too. http://www.youtube.com/watch?v=1_99jpJe0wE

yeah... That reflow problem sure looks/sounds like what this is... I am able to get video through the VGA output (haven't tried the HDMI). Would that still work if it was a GPU issue?

I'll recheck the connections when I get home tonight to ensure that the monitor is correctly connected to the mobo.
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Big Blue
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post #6 of 8
Quote:
Originally Posted by raiderxx View Post

Thanks all. I agree it's probably a hardware issue unfortunately..
yeah... That reflow problem sure looks/sounds like what this is... I am able to get video through the VGA output (haven't tried the HDMI). Would that still work if it was a GPU issue?

I'll recheck the connections when I get home tonight to ensure that the monitor is correctly connected to the mobo.

Your GPU is fine. Your VGA output is independent of your laptop screen. There must be an issue beyond your motherboard. It could be anything from a simple loose connection to a dead LCD.

If you are going to open it, follow those videos.(watch them a few times before you begin). Also take pictures after every major component is removed(So you will know how to put it back)

PS: you haven't told us if you noticed any activity on your screen. Any flickers? Does the backlight come on? This can be observed as a light glow, even on a black screen (especially in the dark)
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TRON3000
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by kenpachiroks View Post

Quote:
Originally Posted by raiderxx View Post

Thanks all. I agree it's probably a hardware issue unfortunately..
yeah... That reflow problem sure looks/sounds like what this is... I am able to get video through the VGA output (haven't tried the HDMI). Would that still work if it was a GPU issue?

I'll recheck the connections when I get home tonight to ensure that the monitor is correctly connected to the mobo.

Your GPU is fine. Your VGA output is independent of your laptop screen. There must be an issue beyond your motherboard. It could be anything from a simple loose connection to a dead LCD.

If you are going to open it, follow those videos.(watch them a few times before you begin). Also take pictures after every major component is removed(So you will know how to put it back)

PS: you haven't told us if you noticed any activity on your screen. Any flickers? Does the backlight come on? This can be observed as a light glow, even on a black screen (especially in the dark)

My apologies. I didn't notice any screen activity at all. Definitely nothing apparent. I will recheck again when home tonight.

I'll then also recheck the connections to the lcd to ensure everything is still connected underneath the keyboard.

I've taken apart (and most importantly, put back together!) my fair share of laptops in the past, so I am not too worried about that. Although I'd like to avoid it if I can.. It's always a pain to get down to the mobo.
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Big Blue
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post #8 of 8
Thread Starter 
Quote:
Originally Posted by kenpachiroks View Post

Quote:
Originally Posted by raiderxx View Post

Thanks all. I agree it's probably a hardware issue unfortunately..
yeah... That reflow problem sure looks/sounds like what this is... I am able to get video through the VGA output (haven't tried the HDMI). Would that still work if it was a GPU issue?

I'll recheck the connections when I get home tonight to ensure that the monitor is correctly connected to the mobo.

Your GPU is fine. Your VGA output is independent of your laptop screen. There must be an issue beyond your motherboard. It could be anything from a simple loose connection to a dead LCD.

If you are going to open it, follow those videos.(watch them a few times before you begin). Also take pictures after every major component is removed(So you will know how to put it back)

PS: you haven't told us if you noticed any activity on your screen. Any flickers? Does the backlight come on? This can be observed as a light glow, even on a black screen (especially in the dark)

Just looked over the laptop again. Nothing is showing up on the screen. I left it on for a few minutes without vga plugged in, and nothing showed up. No flicker, no glow, not even something showing up without the backlight of the LCD. As far as I can tell, the lcd is not working at all. I opened up the laptop as far as just lifting the keyboard and replugged in the plugs for the screen. I believe there were two.

Nothing.. frown.gif

Chances are if the screen is indeed dead I will probably sell it for parts. Not worth the cost to me to purchase a replacement.
Big Blue
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CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
  hide details  
Reply
Big Blue
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HTPC
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Bedroom HTPC
(6 items)
 
CPUMotherboardGraphicsGraphics
i5 2500k ASUS P8Z68-V PRO/GEN3 Diamond 6950 EVGA GTX 275 
RAMHard DriveOptical DriveCooling
8 gigs G.SKILL Sniper (2x 4) Corsair 128GB SSD LG BluRay Corsair H60 
OSMonitorKeyboardPower
Windows 7 Pro 64 bit ASUS 21" & LG 20" Razer Lycosa SeaSonic X750 Gold 750W 
CaseMouse
Silverstone FT02 Razer Mamba 
CPUMotherboardRAMHard Drive
Athlon II X2 255 ASRock 880GMH/USB3.0 Wintec DDR3 4GB Intel X25-M 80 GB 
OSKeyboardPowerCase
Windows 7 with XBMC Iogear wireless keyboard/mouse GKM561R Antec EarthWatts Green 380D Silverstone MLO3B 
MotherboardRAMHard DriveOS
GIGABYTE GA-E350N-USB3 Samsung 1x4GB 2 gig USB OpenElec XBMC 
KeyboardCase
Lenovo Multimedia Remote Keyboard N5902 Habey EMC-600S 
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