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Another bad ASUS rma(UPDATE 03/12/13 - NIB motherboard recieved) - Page 9

post #81 of 147
ASUS and OCZ.. after this motherboard and monitor get phased out, I won't be buying a single thing from either if at all possible (not just because of this case).
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post #82 of 147
Quote:
Originally Posted by mwl5apv View Post

I find it funny how he forgot to mention that and promised I would have a board before the end of the week.
They forgot to tell me too about the third RMA. I have a rapid replacement too.
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post #83 of 147
Thread Starter 
Quote:
Originally Posted by dixson01974 View Post

They forgot to tell me too about the third RMA. I have a rapid replacement too.

All the BS I am dealing with IS their "rapic replacememnt" program. I asked about that, they told me the "x" in front of the rma number signifies that.
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post #84 of 147
Thread Starter 
OK, another update.

Called ASUS to follow up on my board. My board has gotten through their testing and has been shipped. Dwayne did what I asked him to and overnighted it. According to the tracking number they gave me, I should have my next replacement baord tomorrow 03/01. My fingers are crossed.
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post #85 of 147
Quote:
Originally Posted by mwl5apv View Post

OK, another update.

Called ASUS to follow up on my board. My board has gotten through their testing and has been shipped. Dwayne did what I asked him to and overnighted it. According to the tracking number they gave me, I should have my next replacement baord tomorrow 03/01. My fingers are crossed.

"My board has gotten through their testing and has been shipped" meaning they're shipping you the identical board back?

The speedy turnaround and the sudden compliance to an overnight makes me think ASUS got a whiff of this thread. Being competent and helpful when you have a knife to your throat instills so much confidence!
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post #86 of 147
I'm glad I have never had board hell. So an update tomorrow, hopefully. I hope for the best for you.
post #87 of 147
Thread Starter 
Quote:
Originally Posted by Kaldari View Post

"My board has gotten through their testing and has been shipped" meaning they're shipping you the identical board back?

The speedy turnaround and the sudden compliance to an overnight makes me think ASUS got a whiff of this thread. Being competent and helpful when you have a knife to your throat instills so much confidence!

no, its a different replacement board. The serial# in the email provided is different than last time. And agreed on the speedy turn around. Looks like putting a foot forward seemed to help a tad, but then again, all theyre doing is what was promised originally.

Quote:
Originally Posted by boot318 View Post

I'm glad I have never had board hell. So an update tomorrow, hopefully. I hope for the best for you.

I definitely will update when I recieve this next board as I have been since opening this thread. I want to make sure anyone and everyone surfing the net that stumbles across this topic know exactly what my experience with ASUS support has consisted of.
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ASUS 24x DVD RW Corsair H80i Windows 7 64-bit LG 24MP56HQ-P IPS 
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post #88 of 147
Thread Starter 
checked the tracking number a few minutes ago. Looks like the overnighting was another hoax, thanks alot dwayne thumb.gif(yes, sarcasm)....expected delivery date between monay 03/04 and tuesday 03/05.

can someone explain to me how I can ship a package via fedex ground and it is deliverd to Asus in less than 24hrs but when it comes to them getting me my product, even next day/overnight takes 3-4 days? thinking.gifwth.gif? (Rhetorical)
Edited by mwl5apv - 2/28/13 at 4:00pm
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Optical DriveCoolingOSMonitor
ASUS 24x DVD RW Corsair H80i Windows 7 64-bit LG 24MP56HQ-P IPS 
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My System
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CPUMotherboardGraphicsRAM
FX 8350 Asus Crosshair V Formula EVGA GTX 770 SC ACX 8Gb Corsair Vengeance Pro 1866 
Hard DriveHard DriveHard DriveHard Drive
Plextor M5S 128Gb(OS) Plextor M5S 256Gb(RAID0) Plextor M5S 256Gb(RAID0) Western Digital Cavair Green 2Tb 
Optical DriveCoolingOSMonitor
ASUS 24x DVD RW Corsair H80i Windows 7 64-bit LG 24MP56HQ-P IPS 
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post #89 of 147
Quote:
Originally Posted by mwl5apv View Post

Can someone explain to me how I can ship a package via fedex ground and it is deliverd to Asus in less than 24hrs but when it comes to them getting me my product, even next day/overnight takes 3-4 days? thinking.gifwth.gif? (Rhetorical)


Select "Super Savings" when shipping. wink.gif
post #90 of 147
So glad I went with the gigabyte...
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