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Dual Nvidia GeForce 650M SLI Crashing/Lag Problems

post #1 of 11
Thread Starter 
Hi Overclock viewers,

Being new to this website, I'd like to introduce myself by presenting everyone with a little problem that I've been dealing with the last couple days with my new Lenovo Y500 SLI (red version). Prominently known for its powerful dual Nvidia geforce 650m's built in, it's graphics potential is rumored to be as capable as a Nvidia geforce 670. Hearing this, I just had to buy it, and then it came in the mail yesterday.

These are the manufacturer specs on the laptop:
Core i5-3230M 2.6GHz CPU
6GB DDR3 Memory
1TB Hard Drive
Dual NVIDIA GeForce GT 650M SLI
HDMI & 2x USB 3.0
15.6" LCD (1920x1080) w/ Webcam
Backlit Keyboard
WiFi N + Bluetooth 4.0
6 Cell Battery
Windows 8

However, the graphics performance on the Y500 was a huge disappointment. While doing simple things such as watching a Youtube video or playing music on iTunes, my computer would crash and would say: Nvidia graphics Kepler card has crashed but has successfully recovered. The more I try to watch videos online, the more this seems to happen. However, I fear for the day where it fails to recover and I'm stuck with dud video cards, and now I'm concerned with it's stability since this is a brand new laptop and shouldn't be having any errors at all.

Also, I tried running Heroes of Newerth (an average to high GPU intensive game) on ultra/high settings on a single player server. Immediately, my frame rate dropped to around 13. My computer's graphics card could not even handle Heroes of Newerth on high graphic settings. Very disappointing for me. The next day, I'm even unable to play Heroes of Newerth on medium/low graphic settings without frame lag. I've checked all of my processes and I only have Heroes of Newerth up. It seems to be getting worse day after day.

I don't know if it's just whether my computer can't handle it, whether there are some manufacturer errors in the laptop, whether Windows 8 is bugging and conflicting with my laptop's hardware, or what. Prease help me figure out what's wrong and what's causing all of this, Overclock!
post #2 of 11
Be sure the i5-3230M's HD4000 graphics is turned off in BIOS. Download and install latest nvidia 650M drivers: http://www.nvidia.com/object/notebook-win8-win7-winvista-64bit-310.90-whql-driver.html
Check latest mobo drivers are installed.
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The Money Trap
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post #3 of 11
Have you tried different driver versions? Have you checked Lenovo's website for any updates?
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post #4 of 11
Thread Starter 
I've right-click updated both of my Nvidia graphics cards. I'll let you guys know tonight after I do what you have all suggested.
post #5 of 11
Thread Starter 
I've right-click updated both of my Nvidia graphics cards. I'll let you guys know tonight after I do what you have all suggested.
post #6 of 11
Greetings from Hungary!

Reading Tradius' issue, I am having almost the same problem with my recently bought (21st February, 2013) Lenovo Y500.

I've especially bought this laptop for its SLI GeForce GT650M cardsystem. However, if I enable the SLI system, and for example, trying to run Crysis 2, I am experiencing the following problem: the intro video lags, only pictures flash up, and after a short time the whole laptop freezes, and a blue screen of death appears. Surprisingly, if I disbale SLI, and use only one card, the game runs perfectly on high settings.

From Lenovo's and nVidia's official website, I have installed all the latest drivers.

Parameters of the laptop:

Intel Core-i7 3630QM@2,40 GHz
GeForce GT 650M SLI
8GB DDR3 RAM
Operating system: Win7 Professional x64

Any solutions for the problem?

Thanks a lot in advance!

Regards,
Roli
post #7 of 11
You have to use Lenovo specific graphics drivers from their website.

Otherwise SLI/CFX setups have errors. I don't know why it is like this, but it's like that for every one of their multi-gpu laptops including mine.
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post #8 of 11
If you Return it and get a replacement just get the one with GTX 660m and overclock it and it will outperform the GT 650msli
     
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post #9 of 11
Quote:
Originally Posted by S.M. View Post

You have to use Lenovo specific graphics drivers from their website.

Otherwise SLI/CFX setups have errors. I don't know why it is like this, but it's like that for every one of their multi-gpu laptops including mine.

Thanks for the answer, but actually I've installed drivers from both Lenovo and nVidia.

I think the problem is a bit more complicated: on Lenovo's official forum, the same topic like this has been recently opened:
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/GPU-problems-Lenovo-IdeaPad-y500-gt-650-SLI/td-p/1027849

Users are experiencing the same problem like mine, and so far Lenovo could not find a solution.

S.M., you mentioned that you had the same problem with your multi-gpu laptop. Will you let us know which Lenovo do you have? And your solution works properly?

Thx!
post #10 of 11
I have a Z575 with a 6520g and a 6650m.
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Z575
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CPUMotherboardGraphicsRAM
Ryzen 7 1700 @ 3.8Ghz MSI B350 Pro Carbon GIGABYTE R9 390 8GB 1100/1650Mhz 16GB Team DDR4-3000 
Hard DriveHard DriveHard DriveCooling
PNY CS1311 240GB - OS 2 x 2TB WD Black Raid 0 Synology DS416slim 4 x 1TB (raid 5) Corsair H100 
OSOSMonitorKeyboard
Windows 10 Pro ElementaryOS Loki LG 29UM67P 29" 2560x1080 FreeSync HPE 87 w/ Browns + Ducky PBT caps 
PowerCaseMouseAudio
EVGA 600W B2 Lian Li PCA05N Steelseries Rival 100 FiiO G10K + Logitech G230 
CPUMotherboardGraphicsRAM
AMD A6-3420M @ 2.2Ghz 1.1v Lenovo Torpedo A55 6720g2 8GB Kingston 1600 CL9 
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Samsung 840 250GB ElementaryOS x86_64 Abyssus 3.5G 
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