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[TT] Surface Pro not very repairable according to iFixit, achieves lowest score possible - Page 3

post #21 of 66
Quote:
Originally Posted by Zero4549 View Post

People will try to open them anyway when they invariably find a way to cram them into their back pants pocket and proceed to sit on them. The only difference between a properly serviceable gadget and one shoddily glued together such as this one is that when someone attempts to open it, this style guarantees breakage where serviceable designs allow one to be more careful.

It seems that you and I are the only two in this thread that share the same opinion. It seems as though everyone else is fine with being locked out of a product they purchased, which brings up my next point.

Folks, you aren't licensing a product, like with software. You are paying full retail for a product and taking legal ownership of it! You should be allowed into your product, there is no reason they had to glue the Surface together, and there isn't a reason to have so many screws. It was done to prevent people from opening the device and servicing it themselves, or upgrading it themselves.
    
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post #22 of 66
Quote:
Originally Posted by PostalTwinkie View Post

It seems that you and I are the only two in this thread that share the same opinion. It seems as though everyone else is fine with being locked out of a product they purchased, which brings up my next point.

Folks, you aren't licensing a product, like with software. You are paying full retail for a product and taking legal ownership of it! You should be allowed into your product, there is no reason they had to glue the Surface together, and there isn't a reason to have so many screws. It was done to prevent people from opening the device and servicing it themselves, or upgrading it themselves.

I don't like how stuff is going in this direction.
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post #23 of 66
Quote:
Originally Posted by Tsumi View Post

No 512s yet, but there is a 480.

Hah, I'll let you stew with that one for a bit, think it over, you'll figure it out.
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post #24 of 66
I like how everyone purposely avoids the pervading (and popular) notion that technology must be increasingly powerful while at the same time, be ever increasingly thinner, lighter, etc.
Quote:
Folks, you aren't licensing a product, like with software. You are paying full retail for a product and taking legal ownership of it! You should be allowed into your product, there is no reason they had to glue the Surface together, and there isn't a reason to have so many screws. It was done to prevent people from opening the device and servicing it themselves, or upgrading it themselves.

This has nothing to do with "taking control" of a product, or being locked out, etc. I purchased my Surface Pro knowing EXACTLY what I was going to get - and you expect me to turnaround and complain because I can't possibly upgrade my $1,000 tablet/laptop hybrid, knowing full well that the guts of a full-fledged Ultrabook/laptop were shoved in a tablet form factor? Where are yours (or anyone else's) engineering schematics + design plans for shoving Ultrabook guts in the thinnest tablet form factor they possibly can, taking into account cooling and everything else, etc? And why aren't you working for Microsoft or Apple yet? rolleyes.gif

The retina MacBook Pros (and Apple devices in general) also scored a 1 and 2 respectively, like the Surface Pro did, by iFixIt....where was the outcry and subsequent OCN articles bashing the "repairability" or even accessibility of those devices?

Also, these products are like this because the manufacturer will just replace your product, which actually costs them less than it would to try and repair it.

iPhone/iPad/Surface Pro, etc., covered by warranty? Something wrong with it? Walk into the respective MS or Apple Store, and watch them ask no questions and just replace your darn device. At least, that's what I experienced. Microsoft even offers a 2-year warranty plan that covers spills and accidental damage, for $99.00.

Let's not pretend like the majority of people buying $500-1000 tablets and Ultrabooks/PCs are actually looking to take the things apart and repair it themselves. Upgrading? That's another story, and on certain devices only. Repairing? Who cares. Get your super expensive device replaced and be done with it - that's what the manufacturers want to do.

Also, OCN - stop the Microsoft hate.
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post #25 of 66
Quote:
Originally Posted by jcde7ago View Post

I like how everyone purposely avoids the pervading (and popular) notion that technology must be increasingly powerful while at the same time, be ever increasingly thinner, lighter, etc.
This has nothing to do with "taking control" of a product, or being locked out, etc. I purchased my Surface Pro knowing EXACTLY what I was going to get - and you expect me to turnaround and complain because I can't possibly upgrade my $1,000 tablet/laptop hybrid, knowing full well that the guts of a full-fledged Ultrabook/laptop were shoved in a tablet form factor? Where are yours (or anyone else's) engineering schematics + design plans for shoving Ultrabook guts in the thinnest tablet form factor they possibly can, taking into account cooling and everything else, etc? And why aren't you working for Microsoft or Apple yet? rolleyes.gif

The retina MacBook Pros (and Apple devices in general) also scored a 1 and 2 respectively, like the Surface Pro did, by iFixIt....where was the outcry and subsequent OCN articles bashing the "repairability" or even accessibility of those devices?

Also, these products are like this because the manufacturer will just replace your product, which actually costs them less than it would to try and repair it.

iPhone/iPad/Surface Pro, etc., covered by warranty? Something wrong with it? Walk into the respective MS or Apple Store, and watch them ask no questions and just replace your darn device. At least, that's what I experienced. Microsoft even offers a 2-year warranty plan that covers spills and accidental damage, for $99.00.

Let's not pretend like the majority of people buying $500-1000 tablets and Ultrabooks/PCs are actually looking to take the things apart and repair it themselves. Upgrading? That's another story, and on certain devices only. Repairing? Who cares. Get your super expensive device replaced and be done with it - that's what the manufacturers want to do.

Also, OCN - stop the Microsoft hate.

The only thing I can say (and the first thing I've spoken about in this thread) is that, at the very least, the mSATA SSD could've been user serviceable from the back, like many laptops. Otherwise, it's quite the norm for these things to be bolted shut. My Nexus 10 is much the same.
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post #26 of 66
Quote:
Originally Posted by jcde7ago View Post

I like how everyone purposely avoids the pervading (and popular) notion that technology must be increasingly powerful while at the same time, be ever increasingly thinner, lighter, etc.
This has nothing to do with "taking control" of a product, or being locked out, etc. I purchased my Surface Pro knowing EXACTLY what I was going to get - and you expect me to turnaround and complain because I can't possibly upgrade my $1,000 tablet/laptop hybrid, knowing full well that the guts of a full-fledged Ultrabook/laptop were shoved in a tablet form factor? Where are yours (or anyone else's) engineering schematics + design plans for shoving Ultrabook guts in the thinnest tablet form factor they possibly can, taking into account cooling and everything else, etc? And why aren't you working for Microsoft or Apple yet? rolleyes.gif

The retina MacBook Pros (and Apple devices in general) also scored a 1 and 2 respectively, like the Surface Pro did, by iFixIt....where was the outcry and subsequent OCN articles bashing the "repairability" or even accessibility of those devices?

Also, these products are like this because the manufacturer will just replace your product, which actually costs them less than it would to try and repair it.

iPhone/iPad/Surface Pro, etc., covered by warranty? Something wrong with it? Walk into the respective MS or Apple Store, and watch them ask no questions and just replace your darn device. At least, that's what I experienced. Microsoft even offers a 2-year warranty plan that covers spills and accidental damage, for $99.00.

Let's not pretend like the majority of people buying $500-1000 tablets and Ultrabooks/PCs are actually looking to take the things apart and repair it themselves. Upgrading? That's another story, and on certain devices only. Repairing? Who cares. Get your super expensive device replaced and be done with it - that's what the manufacturers want to do.

Also, OCN - stop the Microsoft hate.

The issue IMHO is that's it's x86 and $1000 unlike all the competitive tablets. The lack of upgradability is why I don't own a MBA/rMBP I don't want an untouchable appliance. What do you do when the battery dies and it's out of warranty? Pay MS/Apple fore the repair? No thanks I'll do that myself..what happens when I need more storage I'll take that little surface apart and put a real drive in it, but see MS/Apple want me to just buy a new one..
 
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post #27 of 66
Quote:
Originally Posted by GermanyChris View Post

The issue IMHO is that's it's x86 and $1000 unlike all the competitive tablets. The lack of upgradability is why I don't own a MBA/rMBP I don't want an untouchable appliance. What do you do when the battery dies and it's out of warranty? Pay MS/Apple fore the repair? No thanks I'll do that myself..what happens when I need more storage I'll take that little surface apart and put a real drive in it, but see MS/Apple want me to just buy a new one..

And if you don't want a new one and you don't like that technology is headed towards planned obsolescence (which is the way it really has been for a while with these kinds of devices), then obviously, that particular device doesn't meet your needs, and you should seek another option.

But no one is being forced to buy a $1,000 ultrabook/tablet hybrid (it's not a tablet and it's not a laptop - it's a hybrid/convergence device, and Microsoft is trying to blaze a trail with this concept) and then when they get it, complain that they can't upgrade or didn't know what they were getting. If you have certain needs and a desire to upgrade/access a device, then freaking buy a device that let's you do that. Why make big compromises against those beliefs if they're that important to you (or anyone else for that matter)?
Edited by jcde7ago - 2/14/13 at 11:43am
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post #28 of 66
Quote:
Originally Posted by Zero4549 View Post

There is no reason that any consumer electronic device could not be easily serviceable.

Money.
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post #29 of 66
Quote:
Originally Posted by jcde7ago View Post

And if you don't want a new one and you don't like that technology is headed towards planned obsolescence (which is the way it really has been for a while with these kinds of devices), then obviously, that particular device doesn't meet your needs, and you should seek another option.

But no one is being forced to buy a $1,000 ultrabook/tablet hybrid (it's not a tablet and it's not a laptop - it's a hybrid/convergence device, and Microsoft is trying to blaze a trail with this concept) and then when they get it, complain that they can't upgrade or didn't know what they were getting. If you have certain needs and a desire to upgrade/access a device, then freaking buy a device that let's you do that. Why make big compromises against those beliefs if they're that important to you (or anyone else for that matter)?

The SSD is a standard mSATA affair so that is replaceable and once open that battery is replaceable.

But you're right this isn't my cup-o-tea
 
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Quote:
Originally Posted by PostalTwinkie View Post

Many years ago there was a rumor of Voodoo PC, the old GPU company, creating a "modular" line of video cards. Cards that would allow you to add memory components, or higher end GPU's! You would be able to buy the base product, then as your needs evolved you could add more memory, get a new GPU, or even get both. The rumor was that they were going to offer several options....

Of course that never happen and Voodoo went out of business and a lot of their tech was absorbed by Nvidia.

Voodoo PC was a different company than the video card people. Voodoo PC was a computer company that was bought by HP. The Voodoo GPU line was designed by 3dfx, a company that went bankrupt while working on the Voodoo 5. nVidia bought most of their assets after that bankruptcy.
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