Originally Posted by jcde7ago
Again, assumptions. Can you say without a shadow of a doubt that the adhesive absolutely, positively, isn't critical to this device, which you did not design nor manufacture? Have you ever worked with anyone managing supply chains or manufacturing of hardware? Cause it certainly doesn't sound like it.
And a replacement plan "worth the trouble?" Like, going online, typing in your serial number for your product, and attaching a two-year $99.00 service plan that covers any and all hardware failure, manufacturing or accident related failures? Yeah, that one. $50.00 a year to have full replacement warranty on a premium device, even if you slam the device against a wall in frustration or take it for a swim. That is MORE THAN REASONABLE. I will gladly pay $4.00 a month to have Microsoft replace my device in the event that I do something stupid to it or if it has a material defect.
And please, none of that, "I can afford a $1,000 tablet and a couple hundred more in accessories, but won't shell out an extra $50-100 bucks to cover said device" bs. It would be dumb NOT to pay for such an option, and even dumber instead to drop the thing, break the screen, and then go out of your way to purchase a replacement screen, and then take the time to repair it, break something else, buy a replacement for that, take the time to repair it, etc. Buy the coverage, get it replaced. Or maybe that's just "not worth the trouble."
1) Ever heard of a screw? How about a latch? No? Figures.
2) Don't know about you, but I personally don't constantly break anything
I own. It would be utterly idiotic to for me to spend $50 a year on a "service plan" so that 3 or 4 years down the line I can go through the inconvenience of having to mail the thing in for "replacement" and wait a few weeks for them to ship back the same, still-broken item now covered in someone else's finger prints, body oils, and an assortment of scratches inflected in the process of trying to open their own unserviceable-assembled device.
"Oh but Zero, don't you know they just give you a new one now instead of attempting to fix it?" Yeah, keep dreaming. You get either A) your own "repaired" item or B) A "refurbished" item that someone else sent in and they figure it is "good enough that we think you won't notice the damage" - whichever is cheaper. Their standard measure of "repaired enough" consists of "Did device power on with at least one of 3 attempts made while plugged into a charger, if so, item is "repaired"."
Yeah, no thanks, I'll just do it myself the one time it MIGHT need it, and know that it actually got fixed right. Right away, for less cost, and without having to lose all my data.