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7950 "Display driver has stopped responding and recovered" *solved*

post #1 of 14
Thread Starter 
Hi I recently upgraded to the 7950 from a 6850. Did a total reformat and started with the stock driver that came with the card. ALL GAMES ran fantastic without issue. The problem arises when surfing the web and mainly watching any flash content. The card driver stops responding and I get the popup that say "driver has stopped responding and was able to recover". As I said it has NEVER done this while gaming. I have updated flash multiple times. I have done extensive testing of the 7950 in 3dmark,furmark,and random games. Not even once has it had a issue, this card games like a beast.. only surfing the web or watching online videos does the driver crash. I am running the card non overclocked. And have tried every driver from 12.8,12.10,13.1,and all the betas in between. I always uninstall the driver and never install a driver overtop of another.

I have googled this issue and MANY people seem to have this problem. What im wondering is should I replace the card. Judging from almost EVERYONE saying its a known issue and there is nothing we can do about it im thinking its kinda pointless. The card doesnt seem faulty as it runs everything fine EXCEPT the flash web content. Whats the point in replacing the card for one with the same problem? I have narrowed down the problem to AMD's powerplay downclocking the card when idle or surfing the web. With a few changes to Catalyst I was able to stop the card from downclocking and going idle which seems to have cut the amount of driver not responding errors by about 90%. But its still happens about once a day.

Any help on the matter would be awesome!

I have a i5 2500 non oc'ed
8gb g.skill ram 1600 cl9
the 7950
windows 7 64bit
620 antec psu with 48amps on one 12v rail.

I have run memtest on my ram and it comes back fine. I also ran a 6850 crossfire setup on this rig before hand which ran perfect, so I dont think its any issue with my PSU
Edited by quickshot101 - 2/14/13 at 6:52pm
post #2 of 14
Ohh..um..go to Youtube..start a video..right click..and quickly untick "enable hardware acceleration" Try that smile.gif
Edited by Schmuckley - 2/14/13 at 6:55pm
 
Thuban Powah!
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Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
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Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
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post #3 of 14
Thread Starter 
I have always done this. Its one of the first things I do after installing chrome. So thats not the problem. Tried it both ways since this problem started and both have the same result. As I said I "think" its a powerplay issue with the card moving to idle clocks. Because after disabling the downclocking the issue is now a once a day thing. Before disabling powerplay it was a every 5min surfing the web issue.
post #4 of 14
Thread Starter 
You would think if it was a faulty card that pushing it would cause the problem. But 1 hour in furmark/heaven and it working perfect. It always seems to revolve around using the web and normally when flash video is involved.
post #5 of 14
Quote:
Originally Posted by quickshot101 View Post

Hi I recently upgraded to the 7950 from a 6850. Did a total reformat and started with the stock driver that came with the card. ALL GAMES ran fantastic without issue. The problem arises when surfing the web and mainly watching any flash content. The card driver stops responding and I get the popup that say "driver has stopped responding and was able to recover". As I said it has NEVER done this while gaming. I have updated flash multiple times. I have done extensive testing of the 7950 in 3dmark,furmark,and random games. Not even once has it had a issue, this card games like a beast.. only surfing the web or watching online videos does the driver crash. I am running the card non overclocked. And have tried every driver from 12.8,12.10,13.1,and all the betas in between. I always uninstall the driver and never install a driver overtop of another.

I have googled this issue and MANY people seem to have this problem. What im wondering is should I replace the card. Judging from almost EVERYONE saying its a known issue and there is nothing we can do about it im thinking its kinda pointless. The card doesnt seem faulty as it runs everything fine EXCEPT the flash web content. Whats the point in replacing the card for one with the same problem? I have narrowed down the problem to AMD's powerplay downclocking the card when idle or surfing the web. With a few changes to Catalyst I was able to stop the card from downclocking and going idle which seems to have cut the amount of driver not responding errors by about 90%. But its still happens about once a day.

Any help on the matter would be awesome!

I have a i5 2500 non oc'ed
8gb g.skill ram 1600 cl9
the 7950
windows 7 64bit
620 antec psu with 48amps on one 12v rail.

I have run memtest on my ram and it comes back fine. I also ran a 6850 crossfire setup on this rig before hand which ran perfect, so I dont think its any issue with my PSU
Copy all the text below(including Windows Registry Editor Version 5.00) and paste it into notepad. Rename it fixtimeout.reg. Right click on it and open with registry editor. You'll be prompted that changes to registry can be bad, etc.. Do you want to continue. Select yes and reboot. That should fix the timeout issue.
It's a known issue in windows. http://msdn.microsoft.com/en-us/library/windows/hardware/ff553893%28v=vs.85%29.aspx
I've applied this fix to all my Win7 machines.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Watchdog]
"DisableBugCheck"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Watchdog\Display]
"EaRecovery"="0"
    
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post #6 of 14
Thread Starter 
I shall try this right now. Will prob be about 24/48 hours before I can report back if it helped. But thank you smile.gif
post #7 of 14
Quote:
Originally Posted by quickshot101 View Post

I shall try this right now. Will prob be about 24/48 hours before I can report back if it helped. But thank you smile.gif
YVW. If it fixes your problem(and it should) a REP would be appreciated. thumb.gif
    
CPUMotherboardGraphicsRAM
I7-3770k  MSI Z77A-GD65 7970 GSkill Ripjaws 
Hard DriveOptical DriveCoolingOS
OCZ Agility2  LG USB External CD/DVD Burner CoolMaster Hyper 212+  Win7 Pro 64  
MonitorKeyboardPowerCase
Acer 19" Microsoft wireless  CoolerMaster 850watt Sentey Burton GS-6500  
MouseOtherOther
Microsoft wireless CyberPower 800w UPS 8-Port USB/PS2 Combo KVM Switch 
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Reply
    
CPUMotherboardGraphicsRAM
I7-3770k  MSI Z77A-GD65 7970 GSkill Ripjaws 
Hard DriveOptical DriveCoolingOS
OCZ Agility2  LG USB External CD/DVD Burner CoolMaster Hyper 212+  Win7 Pro 64  
MonitorKeyboardPowerCase
Acer 19" Microsoft wireless  CoolerMaster 850watt Sentey Burton GS-6500  
MouseOtherOther
Microsoft wireless CyberPower 800w UPS 8-Port USB/PS2 Combo KVM Switch 
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post #8 of 14
Oh god I get this problem so much. I'll give the registry tweak a try.
post #9 of 14
Thread Starter 
I will report back again as I said in a few days once im 100% sure its fixed. But I have been watching multiple 1080 youtube videos at once WHILE watching a 1080 twitch.tv stream for about the last hour and so far everythings good. I cant for sure say the problem is gone until I have more time to see BUT I will say. If I had done this before it normally would have given me the "not responding" error by now. So so far it seems fixed biggrin.gifsmile.gifthumb.gif +1 rep to you
post #10 of 14
Thread Starter 
Been a few days now. Not a single issue. Thanks for the fix, <3 you ow and +1 rep to you
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