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Severe Framerate Issues with my Asus Laptop G74SX

post #1 of 9
Thread Starter 
It has been about a year and a half since I got my Asus Laptop G74SX that comes equipped with an i7 processor and GTX 560M. Everything has worked fine for games up until last night when all of a sudden my graphics became extremely choppy. I'm not sure if the issue is with the video card because it runs movies in 1080p just fine without any stuttering, but when I'm trying to run games, even old ones - I get very low framerate, choppy graphics and severe stuttering.

Can anyone tell me what the issue is, or where do you think I should begin troubleshooting? I have not changed any settings or anything. Any help is appreciated, thanks!
post #2 of 9
Did you update the drivers at all? What games did you happen to suffer this in?

If you haven't cleaned the vents, that might be a good idea. The first thing that pops into mind are that your temps are a little high.
     
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Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
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Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
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15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
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Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
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120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
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post #3 of 9
Thread Starter 
I've tried it with many different games, even older ones. It used to work well up until yesterday, I haven't made any changes either. Also my drivers are up to date, I haven't updated drivers within the past week or so either, so I don't think its due to drivers. How can I check if it is due to temperature? Because this laptop has a really nice cooling system, so I was thinking it may be an issue with dust particles inside? Thanks for the response!
post #4 of 9
Yeah, temps are probably the issue here. Use CoreTemp to see what the CPU temperatures are and use GPUz to see what the GPU temps are.
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
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CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
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Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
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post #5 of 9
Thread Starter 
Video Card: 37c idle and 39c with a game running.

CPU: 43c idle 44c game running

GPU: 37c idle 42c game running
post #6 of 9
Thread Starter 
Also another thing I noticed is it takes a lot longer for me to even load the games compared to before, maybe this bit of information may help.
post #7 of 9
I am positive that those temps are NOT correct. You need to look when they heat up and not right when the game starts. Also, if you're gonna use a game to test your temperatures, use something that's truly multi-threaded like Left 4 Dead 2.

That's the only way to find out via games. The other way is to run Intel Burn Test and see that way.
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
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CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
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post #8 of 9
I'd also run a hard drive diagnostic, especially if its taking a while longer to load.

http://www.seagate.com/support/external-hard-drives/portable-hard-drives/wireless-plus/seatools-win-master/

I recently had an issue with a computer that was acting funny, sluggish, seemed to be not performing like it was suppose to. Ran a hard drive check on it and it came up with that the hard drive was failing.

It maybe is a heating issue, but run the diagnostic tool to be safe.
post #9 of 9
Quote:
Originally Posted by Lareson View Post

I'd also run a hard drive diagnostic, especially if its taking a while longer to load.

http://www.seagate.com/support/external-hard-drives/portable-hard-drives/wireless-plus/seatools-win-master/

I recently had an issue with a computer that was acting funny, sluggish, seemed to be not performing like it was suppose to. Ran a hard drive check on it and it came up with that the hard drive was failing.

It maybe is a heating issue, but run the diagnostic tool to be safe.

Good thinking. Definitely worth at least just looking into at the dead minimum. Wanna cover all the bases here. biggrin.gif
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
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