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post #21 of 37
Quote:
Originally Posted by Matt-Matt View Post

Yep, it sounds like it could be a display driver maybe? Then again he's using a GPU and the iGPU so one of those should work..
It may just be a dodgy copy/ISO, where did the OP get it from? smile.gif

There is MS KB article about this black screen issue, for the life of me I can't find it.

But basically any ISO created before the fix was implemented will give this black screen issue.

I do see some bios updates for the card, UEFI included


EDIT> Found the KB article
Edited by grunion - 6/29/13 at 12:49pm
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post #22 of 37
Thread Starter 
Quote:
Originally Posted by grunion View Post

There is MS KB article about this black screen issue, for the life of me I can't find it.

But basically any ISO created before the fix was implemented will give this black screen issue.

I do see some bios updates for the card, UEFI included


EDIT> Found the KB article

I really can't thank you enough. I will try this and post back, but i'm really confident this time! biggrin.gif
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post #23 of 37
and this worked.?
post #24 of 37
Thread Starter 
Quote:
Originally Posted by malmental View Post

and this worked.?
Haven't tried anything yet..
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post #25 of 37
Thread Starter 
This is the last time i try to install anything 8.x. on this computer. Today my student account was activated, so i got 8.1 from Dreamspark. This created another issue. Using normal boot doesn't boot 8.1 at all. Using Uefi boot gives me "Press any key to boot from CD". Pressing any key gives me the asrock logo on the screen, and then it crashes with a blue screen, that restarts immediately so i don't get the BSOD code. I thought that microsoft would fix this in 8.1. Anything?
Edited by tasospaok123 - 12/7/13 at 12:34am
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post #26 of 37
hi there..ive encountered similar issue before on asrock boards..its not just an windows install issue..
i tried everthing you have and all said here..linux..win xp/95/2000/7/8+8.1/server even live usb /cd disks..but each time i got to the logo or just a black frozen screen..
i contacted asrock and a very good rep of a friend of mine who works mainly on asrock boards..together we figured out it was to do with a faulty chipset on the board i had..causing the needed system drivers for install to get hung..i did a command install to see were it got stuck..dont ask how..took forever back then..
it got stuck at windows/system32/sysdrivers..each and everytime..
changing the bios chip or updating it..same as you..didnt do jack to fix it...i couldnt return the board due to being past warrenty..its still lying here..i just use it now to test fit coolers..ram ect..cant do jack otherwise with it..
did your system work before you started with all this upgrading and install issues?
have you tried a hard reset of the board?try removing all power cables..power cord..remove cmos battery for 10min..put it all back again and start up the pc..if it worked correctly..you should get an error msg to load bios settings ect..just like the first time you got the board..go into bios..load defaults for all the bios..save*exit*reboot..go back to bios:

*ps*if using an ssd..make sure to connect it to one of the first two sata6gb ports..sata1&2..*get to the section were you set your storage controller for your sata ports..set it to ahci mode + make sure to not enable hotswap for any of the sata ports..disable any esata(asmedia/marvell sata6gb)
port..
keep all settings on auto for now/default..

see if any of this resetting will help..it worked 1time for me on my now busted board..

worse case scenario..you can get a new board or try rma..
post #27 of 37
Thread Starter 
Quote:
Originally Posted by X-PREDATOR View Post

hi there..ive encountered similar issue before on asrock boards..its not just an windows install issue..
i tried everthing you have and all said here..linux..win xp/95/2000/7/8+8.1/server even live usb /cd disks..but each time i got to the logo or just a black frozen screen..
i contacted asrock and a very good rep of a friend of mine who works mainly on asrock boards..together we figured out it was to do with a faulty chipset on the board i had..causing the needed system drivers for install to get hung..i did a command install to see were it got stuck..dont ask how..took forever back then..
it got stuck at windows/system32/sysdrivers..each and everytime..
changing the bios chip or updating it..same as you..didnt do jack to fix it...i couldnt return the board due to being past warrenty..its still lying here..i just use it now to test fit coolers..ram ect..cant do jack otherwise with it..
did your system work before you started with all this upgrading and install issues?
have you tried a hard reset of the board?try removing all power cables..power cord..remove cmos battery for 10min..put it all back again and start up the pc..if it worked correctly..you should get an error msg to load bios settings ect..just like the first time you got the board..go into bios..load defaults for all the bios..save*exit*reboot..go back to bios:

*ps*if using an ssd..make sure to connect it to one of the first two sata6gb ports..sata1&2..*get to the section were you set your storage controller for your sata ports..set it to ahci mode + make sure to not enable hotswap for any of the sata ports..disable any esata(asmedia/marvell sata6gb)
port..
keep all settings on auto for now/default..

see if any of this resetting will help..it worked 1time for me on my now busted board..

worse case scenario..you can get a new board or try rma..

Thank you for your answer,although i read it probably too late. I tried reseting completely as you said. BIOS chip indeed did nothing. I have removing and putting back everything. Another thing i noticed lately was that if i had my 7950 on the system i had serious restart issues. For example, during the windows 7 installation, when it tried to reboot, it rebooted to a blank screen and i had to hit reset, and that caused a windows installation error. Took me almost a day to figure out it was the GPU. Installing windows using the Intel HD Graphics solved it. Reinstalling my 7950 brought the problem back. Windows 8 or 8.1 still can't be installed. It's probably that faulty chipset you mentioned. I have stopped trying to fix that a while ago. But i had enough after the problems at the windows 7 installation. So yesterday, i found a Z77X-UD3H at discount and pulled the trigger. I'm waiting for it as we speak. Most certainly i won't be able to sell the Asrock board at a decent price. So it's gonna be left somewhere with my other spare hardware, just to remind me not to get another asrock board ever again...

Edit: Forgot to say that Windows 7 works fine for almost two and a half years now. I've installed mint linux once and worked fine. Lately, it seems that i can't even get 7 to work on it. Sadly, no warranty.
Edited by tasospaok123 - 10/19/14 at 4:26pm
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post #28 of 37
the fact that Igpu of the chip works for your display but not the gpu..its a faulty pcie slot or the gpu itself
have you tried the gpu on another pc? a friends perhaps? take your hd and gpu and reinstall windows on his/her pc with your gpu..see if it works..if it does..then its just the mobo..

good one..hope the new board works out for you.
well why not still try rma with asrock..they might be feeling compelled to help you seing as we are airing an issue not most are willing to AIR..
post #29 of 37
Thread Starter 
Quote:
Originally Posted by X-PREDATOR View Post

the fact that Igpu of the chip works for your display but not the gpu..its a faulty pcie slot or the gpu itself
have you tried the gpu on another pc? a friends perhaps? take your hd and gpu and reinstall windows on his/her pc with your gpu..see if it works..if it does..then its just the mobo..

good one..hope the new board works out for you.
well why not still try rma with asrock..they might be feeling compelled to help you seing as we are airing an issue not most are willing to AIR..

But shouldn't a faulty GPU or PCI-E slot cause regular issues, and not only this one?Also, if it was the GPU's problem, i believe that installing windows 8 without the GPU, or with another PCI-E GPU plugged in would have ran just fine (And I think at some point i've tried installing 8 with a spare 9500GT i have lying around, with no luck).Also, i just remembered that for one day, my GPU ran on a friend's PC which had W8.1 installed on it. Drivers installed fine, worked fine, performed fine under load. The thing is that my computer runs fine, my GPU runs fine both overclocked and not, for more than two years now.Windows 7 works completely fine (Except last month, that it had that reboot issue). I stopped trying to fix this, because it won't matter from now on. Probably tomorrow i'm getting my new Gigabyte board. biggrin.gif
It was and still is a tricky one though. I have talked with a lot of people about this problem and everyone told me that this is probably one of the weirdest problems they've ever heard about! For one and a half year I tried just about everything that came to mind, or other advised me to, every possible combination of hardware, and it's that. It's the motherboard.I don't know what could stop me from destroying it to bits when the UD3H arrives. I mean I can't even sell it. It's broken. tongue.gif
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post #30 of 37
hi there...so hows the new board? any hiccups?
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