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What to expect from Asus RMA?

post #1 of 6
Thread Starter 
When plugging in the mPCIe wireless adapter included in the Asus Maximus V Formula box the motherboard LED under the reset button flashes red and the board does not power on.

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Samsung DeX
(14 items)
 
Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
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post #2 of 6
Well, they will advance RMA ROG series boards, but there seems to be about a 50% chance you will be told you somehow "bent" the pins on your CPU socket and they won't cover the repair on the old one. Document your packing and packaging thoroughly. I have gone through enough Asus nightmare RMA's that I don't even bother any more, I have a dead P67 board I just threw in the closet because it simply isn't worth it.
post #3 of 6
It's a known issue with that board. Wireless card shorts the board. I think the solution was to not use the screw.
Ivy Bridge
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Ryzen
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CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
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Ivy Bridge
(21 items)
 
Ryzen
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CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
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post #4 of 6
Thread Starter 
Quote:
Originally Posted by DeXel View Post

It's a known issue with that board. Wireless card shorts the board. I think the solution was to not use the screw.

Sounds right but when I don't use the card it powers on properly.

Sent from my SGH-T889 using Tapatalk 2
Samsung DeX
(14 items)
 
Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
  hide details  
Reply
Samsung DeX
(14 items)
 
Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
  hide details  
Reply
post #5 of 6
Try to use the WiFi card without screw. The board should power on.
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
post #6 of 6
Thread Starter 
Quote:
Originally Posted by DeXel View Post

Try to use the WiFi card without screw. The board should power on.

Without the screw it still didn't power on so I had to remove the entire medal bracket to screw it onto the motherboard and it powers on just fine thank you very much. Saved me a lot of time! Crysis comes out in 2 days and I was worried I wouldn't be able to play it.

The WiFi adapter isn't that great and the signal is weak. I think I will get a PCI E 1x card.
Samsung DeX
(14 items)
 
Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
  hide details  
Reply
Samsung DeX
(14 items)
 
Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
  hide details  
Reply
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