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Realtek AC '97 no sound?

post #1 of 3
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I reinstalled Windows XP on my Gateway MX6425 laptop. And now Realtek AC '97 has a yellow exclamation mark on it in Device Manager. I've tried uninstalling and reinstalling the correct drivers from the Realtek website. And uninstalling the actual device and reinstalling with the Realtek driver. And letting Windows find the right software. Nothing worked. I get the same yellow exclamation point and no sound.

I've been working on this for days. Any help would be GREATLY appreciated.
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post #2 of 3
Is there a bios setting that is trying to force HD Audio? Also make sure you are downloading the audio drivers from this page; I've mistakenly tried to install HDAudio drivers in the past.
post #3 of 3
Quote:
Originally Posted by moab View Post

I reinstalled Windows XP on my Gateway MX6425 laptop. And now Realtek AC '97 has a yellow exclamation mark on it in Device Manager. I've tried uninstalling and reinstalling the correct drivers from the Realtek website. And uninstalling the actual device and reinstalling with the Realtek driver. And letting Windows find the right software. Nothing worked. I get the same yellow exclamation point and no sound.

I've been working on this for days. Any help would be GREATLY appreciated.

This should help..
Give it a try smile.gif

Audio Driver version: 6.14.10.575
Supported Computers and Parts:

http://support.gateway.com/support/drivers/getFile.asp?id=20489&dscr=Audio%20Driver%20version:%206.14.10.575&uid=370137895

I know it says mx6420 but uses same driver as mx6450
http://support.gateway.com/us/en/product/default.aspx?partNumber=5958

https://www.google.com/search?hl=en&q=mx6425+mx6450+audio+driver&revid=287960169&sa=X&ei=MlYiUd2SKqXbiwKd4YCYBQ&ved=0CJkBENUCKAI&biw=1067&bih=507
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Phantom Vertigo
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Jazzman
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AMD FX 8320 ASUS M5A99X EVO EVGA Geforce GTX 660 Superclocked Samsung 4GB 
RAMHard DriveHard DriveHard Drive
Samsung 4GB OCZ Vertex SSD 128GB 750GB Seagate ST3750640AS 3TB Seagate ST3000DM001 
Hard DriveOptical DriveCoolingOS
3TB Toshiba LG HL-DT-ST DVDRAM Cool Master Hyper 212 EVO Microsoft Windows 7 Ultimate 64-bit SP1 
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DELL U2412M  DELL U2412M Logitech K310 Corsair 750HM 
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NZXT Phantom White Logitech m570 
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AMD 6300 GA-970A-UD3 NVIDIA GeForce GTX 660 2GB Samsung  
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LG Blueray R/RW LG HL-DT-ST DVDRAM LG DVD R/RW Cool Master 212 EVO Windows 7 Home Premium 64-bit SP1 
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