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Gigabyte GA-H61M - RMA process?

post #1 of 2
Thread Starter 
I own now a broken GA-H61M-D2H-USB3 mainboard.

Short Story about it: I got this little board from a friend because it didn´t work anymore and he already replaced it with a good asrock mainboard.
It hurts me to see it lying useless around so i decided to RMA it.

Now here is the problem: After a request Gigabyte said they only execpt RMAs from a seller and a direct rma process is not possible. Unfortunately the mainboard is from a complete pc and i think the bill is gone.
But the mainboard is from 2011 and Gigabyte gives 3 years warranty. It should be possible to rma it. I thought it would be the same great process like with Corsair.

What are now my options? Has anyone experience with the gigabyte rma process without a trader?

I´m located in the EU, Germany.
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CPUMotherboardGraphicsRAM
i7 - 3770k Asus P8Z77 - V PRO Gigabyte GTX 780 windforce 3XOC G. Skill F3-106660CL17-4GBXH 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series SSD 2x WD RED 1 TB Raid 1 Corsair H100i GTX Windows 10 Pro 
MonitorMonitorKeyboardPower
Dell U2414H TERRA 6236 (23,6") CM Storm Ultimate MX blue Corsair AX760 
CaseMouseMouse PadAudio
NZXT Switch 810 Logitech G400 Steelseries (Sc2 Zeratul) Beyerdynamic 770 DT Pro 250 Ohm 
Audio
Asus Xonar Essence ST 
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Vinyl Scratch
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 - 3770k Asus P8Z77 - V PRO Gigabyte GTX 780 windforce 3XOC G. Skill F3-106660CL17-4GBXH 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series SSD 2x WD RED 1 TB Raid 1 Corsair H100i GTX Windows 10 Pro 
MonitorMonitorKeyboardPower
Dell U2414H TERRA 6236 (23,6") CM Storm Ultimate MX blue Corsair AX760 
CaseMouseMouse PadAudio
NZXT Switch 810 Logitech G400 Steelseries (Sc2 Zeratul) Beyerdynamic 770 DT Pro 250 Ohm 
Audio
Asus Xonar Essence ST 
  hide details  
Reply
post #2 of 2
Thread Starter 
no thoughts so far?
Every help would be great.
thanks
Vinyl Scratch
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 - 3770k Asus P8Z77 - V PRO Gigabyte GTX 780 windforce 3XOC G. Skill F3-106660CL17-4GBXH 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series SSD 2x WD RED 1 TB Raid 1 Corsair H100i GTX Windows 10 Pro 
MonitorMonitorKeyboardPower
Dell U2414H TERRA 6236 (23,6") CM Storm Ultimate MX blue Corsair AX760 
CaseMouseMouse PadAudio
NZXT Switch 810 Logitech G400 Steelseries (Sc2 Zeratul) Beyerdynamic 770 DT Pro 250 Ohm 
Audio
Asus Xonar Essence ST 
  hide details  
Reply
Vinyl Scratch
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 - 3770k Asus P8Z77 - V PRO Gigabyte GTX 780 windforce 3XOC G. Skill F3-106660CL17-4GBXH 
Hard DriveHard DriveCoolingOS
Samsung 840 Pro Series SSD 2x WD RED 1 TB Raid 1 Corsair H100i GTX Windows 10 Pro 
MonitorMonitorKeyboardPower
Dell U2414H TERRA 6236 (23,6") CM Storm Ultimate MX blue Corsair AX760 
CaseMouseMouse PadAudio
NZXT Switch 810 Logitech G400 Steelseries (Sc2 Zeratul) Beyerdynamic 770 DT Pro 250 Ohm 
Audio
Asus Xonar Essence ST 
  hide details  
Reply
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