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Overclocking options suddenly vanished ASRock Z77 Pro4-M

post #1 of 21
Thread Starter 
Hello, I would welcome any input into this situation.

Issues
Max multiplier / CPU Ratio is now x38
Max DRAM Freq now 1600MHz
(Both max limits seem to be stock settings, Higher options are simply no longer listed. Limit applies in both BIOS and Windows app ASRock Extreme Tuning Utility )
Half of my ram is missing - 8GB out of 16GB.
Unable to use onboard graphics

History
Yesterday I upgraded my CPU heatsink and installed another 8GB of ram. Total 4x4GB.

I stress tested my overclocks 3570K 4.5Ghz 16GB Samsung DDR3 at 2002MHz.

All was fine until today!

System would not post, much stressing, rebuilding, bios updating + downgrading later I have a working system with the above exceptions listed in Issues

In the BIOS summary page, only 2 sticks of RAM show, total 8GB. In the BIOS system browser page/application all 4 sticks show up.
CPU-Z within Windows also show all four sticks. While windows 7 its self states only 8GB is installed.

I have tried increasing voltages, and of course BIOS defaults several times.

Hardware
Intel 3570K
4 x 4GB Samsung MV-3V4G3D/US
ASRock Z77 Pro4-M


Does anyone, have any idea at all what is going on?

Updates 1/3/2013 Issues remain.
Each stick of RAM tested + passed memtest
Re-seated CPU heatsink
Tested all BIOS versions

Solution
Motherboard replacement, all issues gone.
Edited by Ized - 3/6/13 at 8:04am
post #2 of 21
Thread Starter 
Updated my list of issues to include being unable to use onboard GPU..
post #3 of 21
Did you test the sticks of RAM? Are they ok?
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
post #4 of 21
Reflash BIOS.
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
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Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
post #5 of 21
Thread Starter 
Two of these sticks I was using for months with no issue. Now it does not matter which single stick I try, all my above issues are still present. I will attempt to memtest each stick though!

I have flashed BIOS around 6 times today, including downgrading and them back up to current. No improvements sadly.
post #6 of 21
Clear CMOS. And I assume you flash the BIOS with everything at stock.
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
post #7 of 21
Not sure if this is the case, but overtightening CPU cooler can cause pins to bent, so it can explain why 2 of your RAM sticks don't work. Try to reseat that cooler, and this time don't fasten it all the way.
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
Ivy Bridge
(21 items)
 
Ryzen
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
post #8 of 21
Thread Starter 
CMOS has been cleared by myself via battery removal, jumper, and loading defaults within the BIOS. CMOS is also cleared on each BIOS upgrade/flash.

The assumption of everything being stock is correct, since the core issue is all overclocking options are now missing frown.gif
post #9 of 21
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
   
Frappenstein
(12 items)
 
CPUMotherboardGraphicsRAM
Phenom ii x4 965 BE GA-MA-790FXT-UD5P Sapphire R9 290 Tri-x OC Kingston Value RAM 
RAMHard DriveHard DriveOptical Drive
Kingston Value RAM Seagate Barracuda (Died) WD Caviar Black Sony DVD/RW 
Optical DriveCoolingOSMonitor
Sony DVD/RW Xigmatec Aegir SD128264 Win 7 Home Premium 64 bit LG 2443T 
PowerCase
ThermalTake Toughpower 800 (Non modular) ThermalTake Eureka 
CPUMotherboardGraphicsRAM
Pentium 4 1.7Ghz Northwood Gigabyte GA-8ITX Creative GeForce3 Ti 500 Some generic Samsung 512Mb 
Hard DriveOptical DriveCoolingOS
Hitachi 80 Gb Plextor CD-DVD RW  What was that again? Windows 98 SE  
MonitorKeyboardPowerCase
15'' CRT Broken Yes,it has. Fridge 
MouseMouse PadAudio
In the lab for exeriments  To disect the mouse Audigy 3 
CPUMotherboardGraphicsRAM
5930k ASUS Rampage V Extreme Sapphire R9 290 Ripjaws V 2400MHz  
Hard DriveHard DriveCoolingOS
Intel 750 Series 400GB WD Caviar Black 1 Tb H-100i Win 7 64 bit Ultimate 
PowerCase
Super Flower 1600W Platinum Coolermaster Cosmos2 
  hide details  
Reply
post #10 of 21
Thread Starter 
Thanks you for the reseating advice, it is not something I have heard about before. Its very possible I over tightened the heatsink. I wonder how tight is tight enough? It is strange though that everything was fine for 12hours. I will reseat after I have slept.

I have tried BIOS versions 1.80, 1.70, 1.60. Your link is for a different model I believe.
Edited by Ized - 2/26/13 at 1:33pm
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