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External drive no longer recognized by Windows.

post #1 of 6
Thread Starter 
I have a 1 TB external Seagate drive that I have been using for a few years now and have had 0 problems with it. Just recently it started coming up at an "Unrecognized USB device" when I plug it in and I can do nothing. It shows up in my device manager and an Unknown Device.

It started when I had it plugged into my HTPC. It still worked on all my other machines though so I assumed it was something with that specific computer so I ignored it but then it started happening on my main PC. Fearing that the drive was failing I plugged it into another PC I have that still runs Vista and it worked fine so I started backing up everything on it but it locked up about 45min in and now it is not being recognized there either.

The HDD still starts up and spins fine (as far as I can tell). No strange noises or clicking sounds so I assume it is mechanically fine, I just need to know what my next move should be. Where do I go from here. I need the data that was on it so just sacrificing it is not really an option.

If anyone has experience with external HDDs having this issue I would love to hear your suggestions.
post #2 of 6
Hello,

If i were you i would NOT hook up the drive to any pc in the future,

instead search one of these Data Retrieval company's to do it for you, they know excatly what they are doing
Blazer
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Blazer
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Intel i7 4790K MSI MPower Z97 Adata XPG 2x8GB DDR3-2600 Crucial M500 120GB SSD 
Hard DriveHard DriveHard DrivePower
Samsung 830 128GB SSD Cruscial MX200 250GB SSD WD 1TB HDD Seasonic M12II Evo 750W 
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post #3 of 6
Thread Starter 
Any idea on the cost of that? sadsmiley.gif
post #4 of 6
Quite expensive, $500.00 or more
it depends on how much data whey recover...

Here is a link to look at about Data recovery:
http://hard-drive-recovery-services-review.toptenreviews.com

Hopefully someone will help you out with this and offer some more suggestions,
Good Luck smile.gif
Edited by hyperkite - 3/5/13 at 6:35pm
Phantom Vertigo
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Jazzman
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Phantom Vertigo
(19 items)
 
Jazzman
(17 items)
 
 
CPUMotherboardGraphicsRAM
AMD FX 8320 ASUS M5A99X EVO EVGA Geforce GTX 660 Superclocked Samsung 4GB 
RAMHard DriveHard DriveHard Drive
Samsung 4GB OCZ Vertex SSD 128GB 750GB Seagate ST3750640AS 3TB Seagate ST3000DM001 
Hard DriveOptical DriveCoolingOS
3TB Toshiba LG HL-DT-ST DVDRAM Cool Master Hyper 212 EVO Microsoft Windows 7 Ultimate 64-bit SP1 
MonitorMonitorKeyboardPower
DELL U2412M  DELL U2412M Logitech K310 Corsair 750HM 
CaseMouse
NZXT Phantom White Logitech m570 
CPUMotherboardGraphicsRAM
AMD 6300 GA-970A-UD3 NVIDIA GeForce GTX 660 2GB Samsung  
RAMHard DriveHard DriveHard Drive
Samsung  Seagate ST3000DM001-1CH166 Toshiba 3TB Toshiba 3TB 
Optical DriveOptical DriveCoolingOS
LG Blueray R/RW LG HL-DT-ST DVDRAM LG DVD R/RW Cool Master 212 EVO Windows 7 Home Premium 64-bit SP1 
MonitorKeyboardPowerCase
Sony 65" HDTV Logitech K400 Antec 550Watt Corsair 500R 
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post #5 of 6
Thread Starter 
Yikes. I really hope someone here has some suggestions because that is too much for me.
post #6 of 6
try connecting to a computer using Linux, then moving you needed files to some place safe. Linux typically mounts and deals with failing/damaged devices better then windows does, at least in my experience. Of course, that's if you decide your data isn't worth the amount mentioned above, if it is don't connect that thing to anything.
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