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AMD display driver keeps crashing and recovering. Please help!

post #1 of 7
Thread Starter 
I've just recently started to experience random display driver crashes and recoveries. Today the AMD display driver has crashed and recovered 4 times, 3 of which have been in the last 2 hours.

Here's my systems specs:

Windows 7 Home Premium 64-bit
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-Core Processor
MSI 970A-G46 AM3/AM3+ Motherboard
ASUS AMD Radeon HD 6770 1GB GDDR5 Graphics Card
4GB (2 x 2GB) G.SKILL Ripjaws X-Series DDR3 1333MHz RAM Kit
1TB Seagate Barracuda 7200RPM SATA Internal Hard Drive
1TB Seagate GoFlex USB External Hard Drive
Corsair TX-950 950W 80 PLUS Bronze Power Supply

CPU's temperatures for all 4 coures are fine, 30 degrees celsius at idle, no more than 50 degrees celsius when gaming
GPU's temperatures are also fine, 36 degrees celsius at idle, 50-57 degrees celsius when gaming
CPU's active voltage fluctuates between 1.1 volts and 1.5 volts, which is a safe operating voltage range for my particular CPU from what I've researched.

What are the most common reasons for AMD display drivers crashing and recovering?
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
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post #2 of 7
When does it crash? Are you using Afterburners on-screen display?
post #3 of 7
Thread Starter 
Quote:
Originally Posted by RavageTheEarth View Post

When does it crash? Are you using Afterburners on-screen display?

I actually do have MSI Afterburner installed. Is there something that MSI Afterburner can possibly tell me?
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
  hide details  
Reply
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
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post #4 of 7
Well if it is crashing when you are playing a game or trying to load a game and you are using MSI afterburners On-Screen Display function then it is that. I was so frustrated and couldnt figure out why it was happening and it turns out it was the OSD messing everything up. When does it crash and recover?
post #5 of 7
Based on my Google searches, here is what I got:
Have you tried turning Aero off?

Do you have the latest amd drivers installed?

You could uninstall msi after burner and download sapphire trixx and see if that is working without causing the crashing. If the amd drivers stop crashing, then msi afterburner is the problem. Here is the sapphire trixx website: (https://www.sapphireselectclub.com/ssc/TriXX/)

If that does not work, check this thread out: http://www.tomshardware.com/forum/338953-33-display-driver-stopped-responding-recovered#t2621402 Look at what mattroxlol wrote in the quoted text.

If all else fails, then check out this: http://support.amd.com/us/kbarticles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx
Edited by Captain1337 - 3/3/13 at 9:08pm
PC
(7 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K Asrock p67 extreme4 gen3 Gigabyte GTX 970 G1 Corsair 8 GB  
Hard DriveCoolingCase
M4 128 GB 212+ evo  Corsair 600T SE 
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PC
(7 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K Asrock p67 extreme4 gen3 Gigabyte GTX 970 G1 Corsair 8 GB  
Hard DriveCoolingCase
M4 128 GB 212+ evo  Corsair 600T SE 
  hide details  
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post #6 of 7
Thread Starter 
I think that based on other answers I've gotten that are related to this problem, I may just do a clean install of the drivers and software.

I first installed legacy drivers and software for an old AMD card, and then when I got my HD 6770, I never bothered to remove/uninstall those legacy drivers and software. I just simply installed more current drivers and software.
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
  hide details  
Reply
   
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Black Edition 3.4GHz Quad-... MSI 970A-G46 CrossFire/SLI AM3/AM3+ ATX Motherb... Sapphire Radeon HD 7870 XT 2GB GDDR5 Graphics Card 4 x 2GB G.SKILL Ripjaws X-Series DDR3 1333MHz M... 
Hard DriveHard DriveCoolingCooling
1TB Seagate Barracuda 7200RPM 3.5" Internal Har... 1TB Seagate GoFlex USB External Hard Drive Arctic Cooling Freezer XTREME Rev.2 Aftermarket... 200mm Thermaltake Fan 
CoolingCoolingCoolingPower
2 x 120mm Thermaltake Blue LED Fan 2 x 90mm Thermaltake Blue LED Fan 90mm Thermaltake Fan Corsair TX-950 950W 80 PLUS Bronze Enthusiast P... 
CaseOther
Thermaltake Armor VA8000B Series Full-ATX Tower NZXT 2mm Red LED Case Lights Kit 
CPUGraphicsRAMHard Drive
Intel Core i5-540M 2.53GHz Dual-Core Processor ATI/AMD Mobility Radeon HD 5850M 1GB GDDR5 Grap... 2 x 2GB DDR3 Memory Kit Toshiba 500GB 7200RPM Hard Drive 
  hide details  
Reply
post #7 of 7
Quote:
Originally Posted by FIRINMYLAZERMAN View Post

I think that based on other answers I've gotten that are related to this problem, I may just do a clean install of the drivers and software.

I first installed legacy drivers and software for an old AMD card, and then when I got my HD 6770, I never bothered to remove/uninstall those legacy drivers and software. I just simply installed more current drivers and software.

The old drivers will most likely be the problem.
PC
(7 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K Asrock p67 extreme4 gen3 Gigabyte GTX 970 G1 Corsair 8 GB  
Hard DriveCoolingCase
M4 128 GB 212+ evo  Corsair 600T SE 
  hide details  
Reply
PC
(7 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K Asrock p67 extreme4 gen3 Gigabyte GTX 970 G1 Corsair 8 GB  
Hard DriveCoolingCase
M4 128 GB 212+ evo  Corsair 600T SE 
  hide details  
Reply
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