Overclock.net › Forums › AMD › AMD - General › HDD Problem help
New Posts  All Forums:Forum Nav:

HDD Problem help

post #1 of 15
Thread Starter 
so im at my friends house because he called me about his PC not booting that he is getting an error about his disk not existing.
turns out S..M.A.R.T status shows that his drive is failed.
here is the image from HDTune showing whats wrong >
now what does the Raw Read error mean, if the now and then mark are the same
now i only have a 1tb external so im backing up his 2tb of data. so whats the best way to do this. im currently just dragging and dropping because winrar gave me the crappy ntfs 4gb limit error
post #2 of 15
What all have you done to Diagnose the problem?
post #3 of 15
Thread Starter 
well i unplugged the drive completely. cleaned out every header. both and on the HDD and cables. and the asus post screen shows s.m.a.r.t status for the drive is a failure.
i really dont know what you mean to diagnose the problem other than using HD tune
post #4 of 15
Quote:
Originally Posted by Kokumotsu View Post

well i unplugged the drive completely. cleaned out every header. both and on the HDD and cables. and the asus post screen shows s.m.a.r.t status for the drive is a failure.
i really dont know what you mean to diagnose the problem other than using HD tune

I mean like run a chkdsk, or anything like that.
post #5 of 15
Quote:
Originally Posted by Kokumotsu View Post

well i unplugged the drive completely. cleaned out every header. both and on the HDD and cables. and the asus post screen shows s.m.a.r.t status for the drive is a failure.
i really dont know what you mean to diagnose the problem other than using HD tune
It's very likely that the drive has just died. The Read/Write arm could have failed. How old is it?
post #6 of 15
Thread Starter 
ive recently built it around 6months ish.. and i did run a chk dsk with repair sectors, but so far only on his OS partition, and not is Storage partition yet.
post #7 of 15
Quote:
Originally Posted by Kokumotsu View Post

ive recently built it around 6months ish.. and i did run a chk dsk with repair sectors, but so far only on his OS partition, and not is Storage partition yet.
With a Raw Read Error such as yours. There might be a problem with anything from a bad sector to even needing a new Data Cable. Witch, By the way, have you tried a new cable?

Raw reads, like ECC recovery rate means you (probably) have a couple bad bits/sectors/etc on the hdd. Most hdds have extra "over and above" their rated capacity. Its not a big deal if its only a couple. Personally, the first thing I do with ANY new HDD is do a hard format on them. Yes it takes hours..but afterwords when you look at the SMART data you know the status of the drive..as a lot of SMART errors dont show up until the physically bad sectors/cluster/etc is accessed. GREAT way to catch physical defects BEFORE you use the drive with actual data.

In you case do a hard format. See if this number goes up. If it doesnt, a couple is not "terrible"...but not great either. Run the mfg tool. See if it fails. If it does RMA it. If it doesnt the reallocated sectors will be a bit slower on access (as the reallocated ones are far, far away from the sectors "around" them) but unless its your OS drive this wont really matter much. KEEP an eye on the SMART data. IF it starts going up....yank the drive. RMA it if you can, sell it if you cant as its a drive that will die on you sooner rather than later and you should not trust it.
post #8 of 15
Thread Starter 
how would i go about RMA ing it since its been so long, would i just need to contact Newegg?
ans this is an OS and Storage drive.
the funny part is that this happens when i got him to purchase an SSD
post #9 of 15
Quote:
Originally Posted by Kokumotsu View Post

how would i go about RMA ing it since its been so long, would i just need to contact Newegg?
ans this is an OS and Storage drive.
the funny part is that this happens when i got him to purchase an SSD

Try contacting Newegg and see what you can do with it. Weather you're using it for OS or Storage you can still get the same error. You might wanna look into testing other cables. Are there any Unshielded area's on the cable?
post #10 of 15
Thread Starter 
Quote:
Originally Posted by Fanman43 View Post

Try contacting Newegg and see what you can do with it. Weather you're using it for OS or Storage you can still get the same error. You might wanna look into testing other cables. Are there any Unshielded area's on the cable?
the cables are completely solid, and to RMA wouldnt i need everything that the HDD came with to get full return on it?

in addition, ill probably just help him get another 2tb drive.
whats is out that reliable, i know WD has a black edition, but its almost 200 dollars other than that i see this http://www.newegg.com/Product/Product.aspx?Item=N82E16822136891
and the reviews dont look too pleasing

or this
http://www.newegg.com/Product/Product.aspx?Item=N82E16822148834
Edited by Kokumotsu - 3/3/13 at 10:05pm
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD - General
Overclock.net › Forums › AMD › AMD - General › HDD Problem help