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[Gigabyte Z77X-UD3H] 4 of my USB 3 ports stopped working

post #1 of 13
Thread Starter 
Hey guys, last night I turned off my pc and this morning 4 of my USB 3 ports on the back are not working. I have only 2 working for my mouse and keyboard, and the front ports connected to the case. I've updated to the latest BIOS, installed the newest drivers but all of my devices are still not recognizable. One of the two usb drivers didn't install though , it's the VIA USB driver. I got an error message which was I don't have the proper hardware or something like hardware not detected. Any help? thumb.gif
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Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
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OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
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NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
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SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
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AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
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COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
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Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
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post #2 of 13
Thread Starter 

Hey anyone ? sadsmiley.gif

Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
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Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
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post #3 of 13
post #4 of 13
did you install the drivers?
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3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
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Main Rig
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3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
PowerCaseMouseAudio
Corsair AX1200 Lian-Li PC70 GIGABYTE Ghost M8000X Creative XF-I C20K2 built in.  
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post #5 of 13
Thread Starter 
Quote:
Originally Posted by Sin0822 View Post

did you install the drivers?

 

Oh no I forgot. Of course yes, numerous times unistalled them and installed them all over again. No luck.

Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
  hide details  
Reply
Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
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Reply
post #6 of 13
Then i would RMA the board. Also make sure you installed the ME driver.
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3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
PowerCaseMouseAudio
Corsair AX1200 Lian-Li PC70 GIGABYTE Ghost M8000X Creative XF-I C20K2 built in.  
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Main Rig
(15 items)
 
  
CPUMotherboardGraphicsRAM
3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
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Corsair AX1200 Lian-Li PC70 GIGABYTE Ghost M8000X Creative XF-I C20K2 built in.  
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post #7 of 13
Quote:
Originally Posted by The Salesman View Post

Oh no I forgot. Of course yes, numerous times unistalled them and installed them all over again. No luck.

Seems like its the same situation for me. Even on W7, the USB 3.0 ports would not recognise my peripherals once in a while. Rebooting would solve the problem...or changing the ports. Is that a driver issue?
    
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i5 3570k GB z77x ud3h Sapphire 7950 boost Sapphire 7950 boost 
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GSkill RipJaws X Sandisk Extreme 120GB Hitachi 7200rpm LG BR combo 
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Corsair H80i Windows 8.1 Pro Dell 24" Logitech G510 
PowerCaseMouse
Corsair AX850 Corsair Vengence c70 Logitech G700 
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CPUMotherboardGraphicsGraphics
i5 3570k GB z77x ud3h Sapphire 7950 boost Sapphire 7950 boost 
RAMHard DriveHard DriveOptical Drive
GSkill RipJaws X Sandisk Extreme 120GB Hitachi 7200rpm LG BR combo 
CoolingOSMonitorKeyboard
Corsair H80i Windows 8.1 Pro Dell 24" Logitech G510 
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Corsair AX850 Corsair Vengence c70 Logitech G700 
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post #8 of 13
tell me something, does this happen after you wake from sleep?
Main Rig
(15 items)
 
  
CPUMotherboardGraphicsRAM
3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
PowerCaseMouseAudio
Corsair AX1200 Lian-Li PC70 GIGABYTE Ghost M8000X Creative XF-I C20K2 built in.  
  hide details  
Reply
Main Rig
(15 items)
 
  
CPUMotherboardGraphicsRAM
3960X GIGABYTE G1 Assassin 2 SLI GTX 570 940/2200 Kingston 16GB HyperX 2133MHz 
Hard DriveCoolingOSKeyboard
Samsung 64GB 830  Antec H2O 920 Windows 7 GIGABYTE Aivia K8100 
PowerCaseMouseAudio
Corsair AX1200 Lian-Li PC70 GIGABYTE Ghost M8000X Creative XF-I C20K2 built in.  
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post #9 of 13
Quote:
Originally Posted by Sin0822 View Post

tell me something, does this happen after you wake from sleep?

Happens even when I'm not asleep.
    
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i5 3570k GB z77x ud3h Sapphire 7950 boost Sapphire 7950 boost 
RAMHard DriveHard DriveOptical Drive
GSkill RipJaws X Sandisk Extreme 120GB Hitachi 7200rpm LG BR combo 
CoolingOSMonitorKeyboard
Corsair H80i Windows 8.1 Pro Dell 24" Logitech G510 
PowerCaseMouse
Corsair AX850 Corsair Vengence c70 Logitech G700 
  hide details  
Reply
    
CPUMotherboardGraphicsGraphics
i5 3570k GB z77x ud3h Sapphire 7950 boost Sapphire 7950 boost 
RAMHard DriveHard DriveOptical Drive
GSkill RipJaws X Sandisk Extreme 120GB Hitachi 7200rpm LG BR combo 
CoolingOSMonitorKeyboard
Corsair H80i Windows 8.1 Pro Dell 24" Logitech G510 
PowerCaseMouse
Corsair AX850 Corsair Vengence c70 Logitech G700 
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post #10 of 13
Thread Starter 

Problem solved, job well done for me.

 

http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/VIA/VIA-VL800-801-USB-30-Host-Controller-Driver-6176003105.shtml 
Downloaded this driver, unzipped and then updated the eXtensible host controller + Usb 3 root hub drivers in the Device manager. Everything works splendid now. Tested the ports viva la usb 3.0 speed.

Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
  hide details  
Reply
Mean machine
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-3570K Ivy Bridge  Gigabyte Z77X-UD3H Gigabyte AMD Radeon HD 7970 OC 3GB GDDR5 Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 4 SATA III 2.5" SSD 128GB WD VelociRaptor WD1500HLFS 150GB 10000 RPM 16MB... Western Digital WD Blue WD10EALS 1TB 7200 RPM 3... LG Electronics GH-24NS95  
CoolingOSMonitorKeyboard
NOCTUA NH-D14 +AS5 Windows 7 64 bit ASUS ML239H Black 23" 5ms IPS  A4Tech G800V Gaming 
PowerCaseMouseMouse Pad
SEASONIC M12II-750 Bronze CM STORM ENFORCER  A4Tech XL-747H 3-fire Laser Gaming QcK + 
AudioAudioOtherOther
AKG 512 Mk II ASUS Xonar U3 USB Sound card Logitech MX518 mouse Scythe 120mm fan 
OtherOther
COOLERMASTER MegaFlow 200 Red LED Silent Fan  Zalman ZM-MFC1 Fan controller 
  hide details  
Reply
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