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Swiftech H220/H320/H220X/H240X/H140X and CM Glacer 240L/360L Owners' Club - Page 364

post #3631 of 20767
Submitted RMA... Fairly annoying...

I will say that the Corsair H100 still doesn't touch the H220 (even broken) now that I have to use the H100 until the replacement arrives.

Makes this even more painful...
Edited by B3L13V3R - 6/3/13 at 9:55pm
post #3632 of 20767
Quote:
Originally Posted by Sp33d Junki3 View Post

The manufacturing is done by Swiftech own factory. Which is in China.

wth.gif
post #3633 of 20767
Quote:
Originally Posted by B3L13V3R View Post

Submitted RMA... Fairly annoying...

I will say that the Corsair H100 still doesn't touch the H220 (even broken) now that I have to use the H100 until the replacement arrives.

Makes this even more painful...

dang... sorry to hear about that...
how long is the process? and did you have to pay for shipping?
post #3634 of 20767
Has anyone replaced the stock radiator with one of higher fan density?
    
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post #3635 of 20767
Quote:
Originally Posted by savagepagan View Post

Has anyone replaced the stock radiator with one of higher fan density?
Problem with higher FPI is that you need stronger static pressure and faster speeds to push/pull air through.
H220 rad is 12 or 13fpi, Which is a good ratio for rads.
They cool effective as a high fpi rads, without the need to increase noise.
    
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post #3636 of 20767
Quote:
Originally Posted by ez12a View Post

unless you zip tie fans or mod the case, it's pretty much impossible to do push pull in a 600t with any dual 120mm cooler.

In a 600T, you can do push pull if you use Scythe "Slipstream" slim profile fans; perhaps not the best solution but I've seen a 2C drop using them in my own 600T (not a Swiftech kit, though, so be aware) ... not sure if the same would work with the Swiftech kit or not...

...

*

...

That said, I'll be upgrading to a Swiftech kit soon, just need to research the installation in a 600T case a bit more before pulling the trigger.

thumb.gif
    
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post #3637 of 20767
Thread Starter 
Quote:
Originally Posted by B3L13V3R View Post

wth.gif

Check out Swiftech's facebook page. They have all kinds of photos of the new facilities they purchased and set up shop in ShenZen. Gabe flies there regularly to oversee productions. That's why he's very adamant about finding out all the details of these RMAs. Not because he's trying to be rude or point fingers, but because he candidly and ferverously wants to make these issues a things of the past and do everything in his power to make sure his customers, his fellow enthusiasts, are taken care of and happy. This passion and determination is inherent n his hand picked staff as well. In my opinion you won't find another company more committed to their end customer than Swiftech.
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post #3638 of 20767
I'm sure that's all true, but it's also bad for business and I'm sure they know that, especially considering that this is an enthusiast product. And what do enthusiasts do more often? Read forums. This still remains a considerable problem based on the amount of people registering here to get RMA's and I myself am holding off on purchasing because the risks are too high.
post #3639 of 20767
Quote:
Originally Posted by Silvaire View Post

I'm sure that's all true, but it's also bad for business and I'm sure they know that, especially considering that this is an enthusiast product. And what do enthusiasts do more often? Read forums. This still remains a considerable problem based on the amount of people registering here to get RMA's and I myself am holding off on purchasing because the risks are too high.

That doesn't really make any sense. Multiple swiftech reps have been very active on these said forums to help identify problem areas and get them resolved. Because of this fantastic customer service, that would sway me to purchase more swiftech products. They have fantastic communication, and I haven't had any real problems yet I just read what they post for others.
post #3640 of 20767
Quote:
Originally Posted by Silvaire View Post

I'm sure that's all true, but it's also bad for business and I'm sure they know that, especially considering that this is an enthusiast product. And what do enthusiasts do more often? Read forums. This still remains a considerable problem based on the amount of people registering here to get RMA's and I myself am holding off on purchasing because the risks are too high.

Like it has been stated before you always here more about the bad units than you do about the ones working perfectly.

I bought my unit day one directly from Swiftech, and have had no issues at all. I have also added a GPU to the loop, and in doing so inspected the liquid coming out when I expanded it. I found no particles whatsoever in my liquid, and have had no pump or noise issues. I think more of us with great units need to speak up more.
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