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post #3801 of 20723
Quote:
Originally Posted by BramSLI1 View Post

I understand your frustration, but like I told you in my PM to you, this is the first time that this has occurred with our Apogee Drive II water block/ pump assembly. Our only issues with leaks with our H220 kit has been with a couple of units that had fittings that leaked. We've since implemented the necessary changes to prevent this issue. Since you didn't purchase the Drive II directly from us, the best we can do is replace it with another Apogee Drive II assembly. For refund or exchange support, you'll need to go through the reseller. This is pretty standard throughout the industry. Either way we would like to get this Drive II unit back from you so that we can determine what went wrong with it. Again, I do understand your frustration and we'll do what we can within the confines of our warranty policy.

Well there are some Extreme cases where it is ok to go outside of the Warranty Policy to go above and beyond The call of Customer service to make a catastrophic failure such as this right.

I in no Way hate the APD II units there great products that is why i loved it.. it is so great to have the pump pressure right above your Gpu blocks.

I would want your personal promise that you yourself will check thru my replacement test it / etc open it up make sure all is good before sending it to me at the very least.

I do not mind it being used.. all i care about is safety and this never happening to me again wink.gif

Thx Again for the reply!
    
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post #3802 of 20723
Quote:
Originally Posted by Hokies83 View Post

Well there are some Extreme cases where it is ok to go outside of the Warranty Policy to go above and beyond The call of Customer service to make a catastrophic failure such as this right.

I in no Way hate the APD II units there great products that is why i loved it.. it is so great to have the pump pressure right above your Gpu blocks.

I would want your personal promise that you yourself will check thru my replacement test it / etc open it up make sure all is good before sending it to me at the very least.

I do not mind it being used.. all i care about is safety and this never happening to me again wink.gif

Thx Again for the reply!

I can do that for you myself. That won't be a problem. I test all of the H220 kits before they go out for replacements as well. My email address is bryan@swiftech.com. Send me your invoice for your Drive II unit and I'll get to work on your RMA request when I get back in tomorrow morning. Let me know if this is satisfactory.
post #3803 of 20723
Quote:
Originally Posted by BramSLI1 View Post

I can do that for you myself. That won't be a problem. I test all of the H220 kits before they go out for replacements as well. My email address is bryan@swiftech.com. Send me your invoice for your Drive II unit and I'll get to work on your RMA request when I get back in tomorrow morning. Let me know if this is satisfactory.

Forwarded the Invoice Email to that address.
    
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post #3804 of 20723
Interesting video showing flow rate of a H220 with graphics..

http://youtu.be/tLzDaZftLEw

:-)
post #3805 of 20723
Quote:
Originally Posted by gabe@swiftech View Post

Interesting video showing flow rate of a H220 with graphics..

http://youtu.be/tLzDaZftLEw

:-)

Need to get more cards and see what it does with parallel config like this



Having the pumps above the Gpu blocks is a Huge Advantage.
    
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post #3806 of 20723
Quote:
Originally Posted by gabe@swiftech View Post

Interesting video showing flow rate of a H220 with graphics..

http://youtu.be/tLzDaZftLEw

:-)

Does that air bubble in the top left bother anyone else? Once I saw it I just fixated on the damned thing.
post #3807 of 20723
wow he is still going on about that. you do know all a cpu block is is 2 pieces of metal, or a plastic and a metal
Quote:
Smashed into one.. With just a rubber O ring between the two.

does not matter if it is a pump, or block. it is not solid. to my knowledge there is not one made today by main water cooling companies that isnt. let me know if i am wrong.

if it bothers you so much feel free to make your own block out of a solid peice of copper.

dude. leaks happen, when you water cool. it sucks. but yet it is NOT swiftechs fault, stuff fails. even new products. sometimes your the bug. sometimes your the windshield.
Edited by Mega Man - 6/10/13 at 7:46pm
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post #3808 of 20723
Thread Starter 
Quote:
Originally Posted by Mega Man View Post

wow he is still going on about that. you do know all a cpu block is is 2 pieces of metal, or a plastic and a metal
does not matter if it is a pump, or block. it is not solid. to my knowledge there is not one made today by main water cooling companies that isnt. let me know if i am wrong.

if it bothers you so much feel free to make your own block out of a solid peice of copper.

dude. leaks happen, when you water cool. it sucks. but yet it is NOT swiftechs fault, stuff fails. even new products. sometimes your the bug. sometimes your the windshield.

His issue is being resolved so all is well smile.gif.
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post #3809 of 20723
Quote:
Originally Posted by Mega Man View Post

wow he is still going on about that. you do know all a cpu block is is 2 pieces of metal, or a plastic and a metal
does not matter if it is a pump, or block. it is not solid. to my knowledge there is not one made today by main water cooling companies that isnt. let me know if i am wrong.

if it bothers you so much feel free to make your own block out of a solid peice of copper.

dude. leaks happen, when you water cool. it sucks. but yet it is NOT swiftechs fault, stuff fails. even new products. sometimes your the bug. sometimes your the windshield.

Dude your wrong...

There product failed it is swiftechs fault it is resolved im sorry if i hurt ur feelings about your water cooling heros and yes the heat killer block is one piece...

And somebody like me does not need wc advice from you ...

Im the guy people come to and ask about water cooling my 8 years of wc exp is known to many.

And please do not make me reply on my ipad again i hate typing on this thing.
Edited by Hokies83 - 6/10/13 at 8:01pm
    
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post #3810 of 20723
Quote:
Originally Posted by Hokies83 View Post

Dude your wrong...

There product failed it is swiftechs fault it is resolved im sorry if i hurt ur feelings about your water cooling heros and yes the heat killer block is one piece

It's not one piece, if it was they'd be in possession of some pretty insane not yet invented machining technology.



http://www.frozencpu.com/products/14214/ex-blc-977/Heatkiller_Rev_30_11551156_CPU_Liquid_Cooling_Block_-_Nickel_Black_14014.html
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