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Swiftech H220/H320/H220X/H240X/H140X and CM Glacer 240L/360L Owners' Club - Page 445

post #4441 of 20723
Quote:
Originally Posted by Watagump View Post

Send him a PM, no doubt he will help as much as possible.

I prefer to do it publicly, everyone should know, not just me.
post #4442 of 20723
Thread Starter 
Quote:
Originally Posted by ghostrider85 View Post

I prefer to do it publicly, everyone should know, not just me.

Bryan has already publicly said the will handle damage due to leaks on a case by case basis, just like Corsair. Corsair has been known to cover a few peoples' parts but they've also been known to not cover others. It is at their discretion. Without a case arising, there's really no way to be more specific than that.
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post #4443 of 20723
Good luck finding a company with better customer support ghostrider... The problem is that they can't cover damages every time someone's kit leaks WITHOUT proof that it indeed was a manufacturing defect. I am sure they will if you can prove it.
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post #4444 of 20723
Quote:
Originally Posted by ghostrider85 View Post

I prefer to do it publicly, everyone should know, not just me.

A simple answer and what I have done b4 putting any thing with water in my system, is to run it for a few hour on the kitchen counter to check it has no leaks
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post #4445 of 20723
Yeah I agree that you should leak test before putting any watercooling in...
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post #4446 of 20723
Quote:
Originally Posted by ghostrider85 View Post

doesn't matter if they always post here, if they are not gonna cover damages due to failure then that is not good.

The Corsair warranty is over-rated. I had a leak from my H100 that destroyed my $240 motherboard. I got $60 back from Corsair and a replacement H100i.I think that is piss-poor, and that is the best in the industry. So if you think Corsair is going to cover the replacement cost on damages your living in another world.
post #4447 of 20723
Quote:
Originally Posted by ghostrider85 View Post

I prefer to do it publicly, everyone should know, not just me.
Quote:
Originally Posted by BramSLI1 View Post

As I stated in my amended post though we will look at 3rd party hardware damage on a case by case basis, if the damage is in fact due to manufacturer defect. This is no different than what Corsair are currently doing.

As i said earlier, they have already mentioned their policy for manufacturer defect.
 
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post #4448 of 20723
Quote:
Originally Posted by BramSLI1 View Post

As I stated in my amended post though we will look at 3rd party hardware damage on a case by case basis, if the damage is in fact due to manufacturer defect. This is no different than what (some other companies) are currently doing.

That's what I posted previously and I hope it helps to clarify things for those that are concerned about leaks due to manufacturing defects.
post #4449 of 20723
Quote:
Originally Posted by ghostrider85 View Post

I just want to know how would they deal about these kind of situations, i they will firmly say "no, we don't cover damages at all" then there is no way i'm gonna buy this cooler.

I don't care what we have been discussed many times here, i want to hear it swiftech, assumptions are not enough for me.

Quote:
Originally Posted by Phelan View Post

Bryan has already publicly said the will handle damage due to leaks on a case by case basis, just like Corsair. Corsair has been known to cover a few peoples' parts but they've also been known to not cover others. It is at their discretion. Without a case arising, there's really no way to be more specific than that.

Quote:
Originally Posted by AlDyer View Post

Good luck finding a company with better customer support ghostrider... The problem is that they can't cover damages every time someone's kit leaks WITHOUT proof that it indeed was a manufacturing defect. I am sure they will if you can prove it.

Quote:
Originally Posted by os2wiz View Post


The Corsair warranty is over-rated. I had a leak from my H100 that destroyed my $240 motherboard. I got $60 back from Corsair and a replacement H100i.I think that is piss-poor, and that is the best in the industry. So if you think Corsair is going to cover the replacement cost on damages your living in another world.

Quote:
Originally Posted by BramSLI1 View Post

That's what I posted previously and I hope it helps to clarify things for those that are concerned about leaks due to manufacturing defects.

enough said wont add anything else
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post #4450 of 20723
got a new MB so had to replace cool paste to, replaced the switftec paste with MX-4 and went 10 degrees in celcius up... Does this kit suck with mx-4 or should i repaste? i think i now my answer already but maybe anyone is using mx-4 and can tell me if temps are the same as the standard paste or better or worse?
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