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Swiftech H220/H320/H220X/H240X/H140X and CM Glacer 240L/360L Owners' Club - Page 529

post #5281 of 20728
if you import a h320 how would the warranty work? would i have to ship it back to where i import it from and what about if it leaks?
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post #5282 of 20728
Quote:
Originally Posted by Mega Man View Post

nah your wrong, only cool people buy white cases .......

Dont go saying that, you want other people to start buying them just to PRETEND to be cool like us?
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post #5283 of 20728
LOL
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post #5284 of 20728
Quote:
Originally Posted by blaze0079 View Post

if you import a h320 how would the warranty work? would i have to ship it back to where i import it from and what about if it leaks?

I would say no, Bram seems to handle the RMA's, but he would better answer this than me, so I could end up being wrong.
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post #5285 of 20728
Quote:
Originally Posted by Watagump View Post

I would say no, Bram seems to handle the RMA's, but he would better answer this than me, so I could end up being wrong.

To my understanding, and having dealt with Swiftech's RMA process before, you will be RMA'ing directly to Swiftech in LA.
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post #5286 of 20728
Quote:
Originally Posted by selk22 View Post

To my understanding, and having dealt with Swiftech's RMA process before, you will be RMA'ing directly to Swiftech in LA.

Thats the feeling I get from Bram posting here.
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post #5287 of 20728
So I think my block is done for... My h220 was one of the first batches made and ran flawlessly since its first release. I don't hear or feel the motor running and I'm pretty sure all connections are correct because I haven't made my changes since the first install. What to do...
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post #5288 of 20728
Just an update from myself regarding the "CPU Fan Error" and RMA process for the H220 via Swiftech:

Well, first of all the RMA process is smooth. The reps here are great.

Regarding the CPU Fan Error or "dead pumps" on these forums, I just want to STRONGLY advise anyone recieving this message, especially if you are on an ASUS motherboard, to please, go into your BIOS and check the CPU RPM Lowest state.

On the asus boards, it defaults to 600RPM. But for some reason, sometimes the fan/pump may not hit this required RPM and that is what seems to trigger the "CPU Fan Error" message that may have you thinking your pump is dead.

I ended up ordering a NZXT Kraken x60 and had the same message I had on my swiftech h220 and thought "there's no way!" so I went into the BIOS and lowered the RPM to 200 (or you can even disable this feature!), and presto, the computer booted up fine with no "CPU fan error".

Temperatures were in the 30C's and the NZXT software showed the fans/pump were in fact working.

So just want to give a heads up, because the amount of dead pumps may just be a result of faulty BIOS settings/configurations per different motherboards. Maybe Swiftech will read this and can modify so they don't get so many RMA's.

And if I knew this before hand, I would have just kept my H220 and never got the kraken x60 wink.gif though the kraken x60 performs very close
post #5289 of 20728
Quote:
Originally Posted by Phelan View Post

The H320 is also affected, and will not be available for purchase in the states at this time. You can still purchase it from an overseas vendor, like NCIX Canada, and have them ship it to you.

Canada is hardly overseas. Bone up on your geography.
post #5290 of 20728
Quote:
Originally Posted by os2wiz View Post

Canada is hardly overseas. Bone up on your geography.

What if someone lives in Hawaii?
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