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Swiftech H220/H320/H220X/H240X/H140X and CM Glacer 240L/360L Owners' Club - Page 705

post #7041 of 20221
Ok so I have been studying this thread for a little while now, and it's now time to put the feelers out on what is the best way to manage my current situation.

I've had the H220 for a few months now. Started off fantastic, I managed to squeeze a lot more out of my cpu... the fans and pump (were) quiet as a mouse. Unfortunately I have now been hit with the dreaded noisy pump issue. I have completely removed the cooler, drained and refilled as per the instructional videos. Seated everything in my case for the second time around, and although it remained quiet for a couple of days. It's now back to square one.

Obviously its quite the pain in the bum having to constantly half rebuild a system. So I want to RMA the product. However, from what I can gather is this thread. There is a newer revision of the h220 with a different impeller. Is this the case? If so has it resolved the pump issues the first gen H220 has? Any feedback is appreciated, but I am more interested in the swiftech reps and what their advice would be. I had sent an email to swiftech and unfortunately did not receive a response. I am hoping that this public forum may gain me more after sales support.

I reside in Australia and have purchased the cooler through pccasegear.com.au. They have fantastic after sales support, however I would like some official advice from someone at swiftech so I can forward that information to pccasegear. If I can backup my need for the newer revision h220 during the RMA with an official response from a swiftech rep, it will make the whole rma process a lot easier. I really don't want to risk picking up an identical cooler only to come across the same problem again.



Cheers
Andy
post #7042 of 20221
Quote:
Originally Posted by AndehPandeh View Post

Ok so I have been studying this thread for a little while now, and it's now time to put the feelers out on what is the best way to manage my current situation.

I've had the H220 for a few months now. Started off fantastic, I managed to squeeze a lot more out of my cpu... the fans and pump (were) quiet as a mouse. Unfortunately I have now been hit with the dreaded noisy pump issue. I have completely removed the cooler, drained and refilled as per the instructional videos. Seated everything in my case for the second time around, and although it remained quiet for a couple of days. It's now back to square one.

Obviously its quite the pain in the bum having to constantly half rebuild a system. So I want to RMA the product. However, from what I can gather is this thread. There is a newer revision of the h220 with a different impeller. Is this the case? If so has it resolved the pump issues the first gen H220 has? Any feedback is appreciated, but I am more interested in the swiftech reps and what their advice would be. I had sent an email to swiftech and unfortunately did not receive a response. I am hoping that this public forum may gain me more after sales support.

I reside in Australia and have purchased the cooler through pccasegear.com.au. They have fantastic after sales support, however I would like some official advice from someone at swiftech so I can forward that information to pccasegear. If I can backup my need for the newer revision h220 during the RMA with an official response from a swiftech rep, it will make the whole rma process a lot easier. I really don't want to risk picking up an identical cooler only to come across the same problem again.



Cheers
Andy

the pump revision hasn't had a100% perfection of problems, BUT it sharply decreased the number of RMA requests since its existence.
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post #7043 of 20221
I'm imagining that the two different revisions have two different product codes? Also, in terms of what is returned to the supplier and eventually to swiftech. Is the lack of the backplate being returned going to cause any problems? If I can have a quick turn over in my current h220 to a new one, and not have to unbuild completely... is this something that swiftech would be happy with. Pulling out the mobo etc..... really not something I was hoping to have to do with this well recommended AIO water cooler. frown.gif
post #7044 of 20221
Quote:
Originally Posted by Phelan View Post

An APD2 at 2K RPM consumes ~ less than 6w. 18w is at 4500 RPM. If you run it under 3000 rpm, it's power usage is similar to the H220.

It is also physically too big. I have one already. The H220 pump is ~56mm (less if you take off the honeycomb cover) while the Drive II is 61.5mm. May not seem like much but I'm working the a case the size of most ITX motherboard boxes. I thought about just getting rid of the heatsink but that would probably do more harm than good.
post #7045 of 20221
Quote:
Originally Posted by AndehPandeh View Post

I'm imagining that the two different revisions have two different product codes? Also, in terms of what is returned to the supplier and eventually to swiftech. Is the lack of the backplate being returned going to cause any problems? If I can have a quick turn over in my current h220 to a new one, and not have to unbuild completely... is this something that swiftech would be happy with. Pulling out the mobo etc..... really not something I was hoping to have to do with this well recommended AIO water cooler. frown.gif

Sending you a PM so that I can help you resolve your issue. Be aware that we don't handle RMA support and warranty support directly when the customer purchased our product outside North America. Being that this is the case you'll have to go through PC Case Gear for RMA and warranty support.
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Sanjuro
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post #7046 of 20221
I recently got my H220 back from an RMA because my pump died while i was gaming, they tested it for 6 days straight but could not find any faults with it and when I got it back there was a lot of air bubbles which I finally got rid of, but now it just keeps making an even more annoying noise which i can't get rid of except if I turn down the pump to it's minimum RPM.

Can anyone help me? here a link with the noise it makes http://youtu.be/_aOg9XFnRds (it's my own video) thumb.gif
post #7047 of 20221
Quote:
Originally Posted by abgersaurus View Post

I recently got my H220 back from an RMA because my pump died while i was gaming, they tested it for 6 days straight but could not find any faults with it and when I got it back there was a lot of air bubbles which I finally got rid of, but now it just keeps making an even more annoying noise which i can't get rid of except if I turn down the pump to it's minimum RPM.

Can anyone help me? here a link with the noise it makes http://youtu.be/_aOg9XFnRds (it's my own video) thumb.gif

Did you RMA this through your distributor and where are you located? Please send me a PM so that I can help you with this.
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Sanjuro
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post #7048 of 20221
Thread Starter 
Quote:
Originally Posted by Scorpion49 View Post

It is also physically too big. I have one already. The H220 pump is ~56mm (less if you take off the honeycomb cover) while the Drive II is 61.5mm. May not seem like much but I'm working the a case the size of most ITX motherboard boxes. I thought about just getting rid of the heatsink but that would probably do more harm than good.

If running under 3K rpm you don't rrally need the heatsink, though the fittings will stand taller than the heatsink.
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post #7049 of 20221
what kind of tubing I need if I want to put a transparent one?

thanks!
post #7050 of 20221
Quote:
Originally Posted by Over72 View Post

what kind of tubing I need if I want to put a transparent one?

thanks!

You need 3/8 by 5/8 tubing.
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Sanjuro
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