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HAL.DLL BSOD

post #1 of 10
Thread Starter 
I have been getting a "WHEA_UNCORRECTABLE_ERROR" BSOD a lot and upon further research, I found the problem to be HAL.DLL

WhoCrashed analysis

computer name: DESKTOP
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 16596877312 total
VM: 2147352576, free: 1910714368




Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 3/5/2013 9:23:25 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030513-8578-01.dmp
This was probably caused by the following module: hal.dll (hal+0x2D965)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800D8CE028, 0xFE200000, 0x21136)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



(lots of these)

How can I fix this problem?
post #2 of 10
I know the log says otherwise, but are you overclocked?
When did this issue start?
BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
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EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
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Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
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Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
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BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
CoolingCoolingCoolingCooling
EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
CoolingCoolingCoolingCooling
Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
OSMonitorKeyboardPower
Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
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post #3 of 10
HAL.DLL is generated on the fly at boot, improperly seated memory and graphics cards are the two most likely causes. Reseat your ram, reseat your GPU. If neither of those fix it try one stick or the other. At any rate, its most likely the ram. Thats what its always been when I encounter it.
    
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Core i7 920 D0 4.2ghz HT (1.3625v) Asus R3E 2xGTX 460 (non SLi, no overclock) 6x2gb G.skill @ 6-8-6-24-1T 
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CPUMotherboardGraphicsRAM
Core i7 920 D0 4.2ghz HT (1.3625v) Asus R3E 2xGTX 460 (non SLi, no overclock) 6x2gb G.skill @ 6-8-6-24-1T 
Hard DriveOptical DriveOSMonitor
WD-VR 300GBx1, 2xWD 1tb,2x60gb Agility Some crappy combo burner... Arch x64 3xDell U2410f rev A02 
KeyboardPowerCaseMouse
X-Armor U9BL TT Toughpower 1200w (NTB more efficient) Mountain Mods Pinnacle 24 CYO Roccat Kone (R.I.P. A4Tech x7) 
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post #4 of 10
Thread Starter 
I have gone back to stock while analyzing the error. I was overclocked when the error occurred. I was running at 4.5 GHz. It was stable under prime 95.

I increased the voltage to see if that would fix it. It wouldn't even boot. I then lowered the voltage to below what it was at, and it booted fine.
post #5 of 10
Quote:
Originally Posted by pillyg View Post

I have gone back to stock while analyzing the error. I was overclocked when the error occurred. I was running at 4.5 GHz. It was stable under prime 95.

I increased the voltage to see if that would fix it. It wouldn't even boot. I then lowered the voltage to below what it was at, and it booted fine.
Try the suggestion above.
BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
CoolingCoolingCoolingCooling
EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
CoolingCoolingCoolingCooling
Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
OSMonitorKeyboardPower
Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
CaseMouseAudioAudio
Xigmatek Elysium  Logitech G400s CM Pulse R + Mic Creative Sound Blaster Z 
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BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
CoolingCoolingCoolingCooling
EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
CoolingCoolingCoolingCooling
Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
OSMonitorKeyboardPower
Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
CaseMouseAudioAudio
Xigmatek Elysium  Logitech G400s CM Pulse R + Mic Creative Sound Blaster Z 
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post #6 of 10
Thread Starter 
Should I run memtest86?
post #7 of 10
Quote:
Originally Posted by pillyg View Post

Should I run memtest86?
Yes. For 6 hours +
BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
CoolingCoolingCoolingCooling
EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
CoolingCoolingCoolingCooling
Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
OSMonitorKeyboardPower
Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
CaseMouseAudioAudio
Xigmatek Elysium  Logitech G400s CM Pulse R + Mic Creative Sound Blaster Z 
  hide details  
Reply
BMO
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3930K 4.5GHz HT GIGABYTE GA-X79-UP4 GIGABYTE R9 290X (x2) *CFX* GEil Evo Potenza DDR3 2400MHz CL10 (4x4GB) 
Hard DriveCoolingCoolingCooling
Samsung 840 Pro 128GB EK Supremacy Copper/Acetal  EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID 
CoolingCoolingCoolingCooling
EK-FC R9 290X Copper/Plexi  EK-FC R9 290X Copper/Plexi  EK D5 Vario Top-X  Phobya G-Changer V2 360 Copper RAD  
CoolingCoolingCoolingCooling
Phobya G-Changer V2 420 Copper RAD  NF F12's P/P (On 360 Rad)  NF A14's (On 420 Rad)  XSPC Chrome Compression Fittings 
OSMonitorKeyboardPower
Win-8.1 Pro 64-Bit ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 Seasonic X-860 Platinum 
CaseMouseAudioAudio
Xigmatek Elysium  Logitech G400s CM Pulse R + Mic Creative Sound Blaster Z 
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Reply
post #8 of 10
Another possible cause - tipped off by the 0x124 is insufficient PLL/vcore voltage for your overclock, if you've ruled out memory and gpu I'd try that next.
    
CPUMotherboardGraphicsRAM
Core i7 920 D0 4.2ghz HT (1.3625v) Asus R3E 2xGTX 460 (non SLi, no overclock) 6x2gb G.skill @ 6-8-6-24-1T 
Hard DriveOptical DriveOSMonitor
WD-VR 300GBx1, 2xWD 1tb,2x60gb Agility Some crappy combo burner... Arch x64 3xDell U2410f rev A02 
KeyboardPowerCaseMouse
X-Armor U9BL TT Toughpower 1200w (NTB more efficient) Mountain Mods Pinnacle 24 CYO Roccat Kone (R.I.P. A4Tech x7) 
Mouse Pad
Steelpad Experience I-1 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Core i7 920 D0 4.2ghz HT (1.3625v) Asus R3E 2xGTX 460 (non SLi, no overclock) 6x2gb G.skill @ 6-8-6-24-1T 
Hard DriveOptical DriveOSMonitor
WD-VR 300GBx1, 2xWD 1tb,2x60gb Agility Some crappy combo burner... Arch x64 3xDell U2410f rev A02 
KeyboardPowerCaseMouse
X-Armor U9BL TT Toughpower 1200w (NTB more efficient) Mountain Mods Pinnacle 24 CYO Roccat Kone (R.I.P. A4Tech x7) 
Mouse Pad
Steelpad Experience I-1 
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post #9 of 10
I've had the HAL.DLL error when a hard drive developed a bad sector.
SandySilver
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SandySilver
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CPUMotherboardGraphicsGraphics
i7-3770k Gigabyte Z77X-UP5 TH Nvidia GTX 480 Nvidia GTX 480 
RAMHard DriveHard DriveOptical Drive
Samsung WD VelociRaptor HHTZ OCZ Agility 4 ASUS BluRay 
CoolingOSMonitorKeyboard
Noctua NH-D14 Windows 7 Pro Dell U2412M Rosewill Cherry MX Brown 
PowerCaseMouseMouse Pad
Seasonic Platinum 1000 Silverstone Fortress FT02-B Gigabyte Force M7 SteelSeries 
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HK AVR 520 Infinity IL50 Velodyne CT-120 
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post #10 of 10
Thread Starter 
What would you recommend as a pll voltage for 3570k trying to get 4.5+? I was just at 1.95v and I was able to boot at 4.7 for the first time ever (but then it crashed frown.gif )

The vcore was at ~1.35. What would you recommend?

I will run memtest tonight
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