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Sapphire Radeon 7870 - Computer Won't Boot past BIOS

post #1 of 6
Thread Starter 
Hi All,

I just installed my Sapphire Radeon 7870 2gb and it booted to Windows initially. After I installed the driver however, it will allow me to go into the bios but after that it gets stuck on a black screen with 9 or so blue lines at the top left corner of my screen. I have no idea what to do and AMD customer support is closed at this time. Anybody who has experienced this problem or has suggestions, please comment :/ Thank you.

My computer specs:

Asus P8Z77 V Pro
i5 3570k
16 gb corsair vengeance ram
corsair ax 850 w
western black 1 tb
crucial m4 128 gb solid state


Edited by Feladis - 3/5/13 at 10:52pm
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
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First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
post #2 of 6
Thread Starter 
I managed to get my computer into Windows just by turning the computer on and trying to boot from different places in the BIOS. ***? However if I try to get into my computer without entering the BIOS, I get the same error.



mad.gifmad.gifmad.gifmad.gifmad.gifmad.gifmad.gif
Edited by Feladis - 3/5/13 at 8:43pm
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
post #3 of 6
can you boot into safe mode? if so roll back the drivers and try that. If no go its a dud card and i'd RMA it. Happened when i got a brand new 6970, didnt last 2 hours before it packed it in.
D00M
(14 items)
 
The Great White
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 7400 ASRock B250 Gaming K4 Motherboard MSI NVIDIA GeForce GTX 1070 8GB Gaming X Corsair Vengeance LPX CMK16GX4M2A2133C13R 16GB ... 
Hard DriveCoolingOSMonitor
120GB OCZ VERTEX 3 SSD Corsair Hydro Series H60 120mm Liquid CPU Cooler WINDOWS 10 AOC 28" 4K 
KeyboardPowerCaseMouse
LOGITECH G910 ORION SPARK SilverStone Strider Gold 750W ST75F-GS Phanteks Eclipse P400S Tempered Glass Black Red LOGITECH G900 
Mouse PadAudio
RAZER VESPULA LOGITECH G933 7.1 WIRELESS HEADSET 
CPUMotherboardGraphicsRAM
AMD FX-8350 (STOCK) Gigabyte 990FX-UD7 Radeon 7970 G-Skillz 
Hard DriveHard DriveHard DriveOptical Drive
Samsung OCZ Vertex 3 SSD Western Digital Samsung 24x DVD Burner/Player 
CoolingCoolingOSMonitor
Cooler Master Hyper Evo xigitek 120mm blue led case fan X 5 Windows 7 Premium 23" LG LED IPS panel 
KeyboardPowerCaseMouse
Razer Blackwidow Ultimate Antec 750W gamers edition NZXT Phantom 410 Razer Naga MMOG  
Mouse PadAudio
Razer Vespula Gaming Matt Logitech X-530 5.1 
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D00M
(14 items)
 
The Great White
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 7400 ASRock B250 Gaming K4 Motherboard MSI NVIDIA GeForce GTX 1070 8GB Gaming X Corsair Vengeance LPX CMK16GX4M2A2133C13R 16GB ... 
Hard DriveCoolingOSMonitor
120GB OCZ VERTEX 3 SSD Corsair Hydro Series H60 120mm Liquid CPU Cooler WINDOWS 10 AOC 28" 4K 
KeyboardPowerCaseMouse
LOGITECH G910 ORION SPARK SilverStone Strider Gold 750W ST75F-GS Phanteks Eclipse P400S Tempered Glass Black Red LOGITECH G900 
Mouse PadAudio
RAZER VESPULA LOGITECH G933 7.1 WIRELESS HEADSET 
CPUMotherboardGraphicsRAM
AMD FX-8350 (STOCK) Gigabyte 990FX-UD7 Radeon 7970 G-Skillz 
Hard DriveHard DriveHard DriveOptical Drive
Samsung OCZ Vertex 3 SSD Western Digital Samsung 24x DVD Burner/Player 
CoolingCoolingOSMonitor
Cooler Master Hyper Evo xigitek 120mm blue led case fan X 5 Windows 7 Premium 23" LG LED IPS panel 
KeyboardPowerCaseMouse
Razer Blackwidow Ultimate Antec 750W gamers edition NZXT Phantom 410 Razer Naga MMOG  
Mouse PadAudio
Razer Vespula Gaming Matt Logitech X-530 5.1 
  hide details  
Reply
post #4 of 6
Thread Starter 
I can't seem to enter safe mode. My Asus P8z77-v pro motherboard is uefi - seems to be no options for safe mode in BIOS. I hit F2 or Del to enter BIOS and if I try to enter safe mode not through bios hitting F8 or F5 it just brings up a boot priority screen. If I hit F8/F5 again nothing else gets brought up.
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
post #5 of 6
Thread Starter 
I RMAed the card.
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
First Build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k oc'ed to 4.6ghz asus Maximus VII Formula Sapphire Radeon 7870 XT w/ Boost oc'ed to 1100 mhz corsair vengeance 16 gb 1866 mhz (oc'ed to 2133... 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 128gb Western Digital Caviar Black 1tb Asus DVD/CD Corsair H110 
OSMonitorKeyboardPower
Windows Home Premium 7 2x Asus VE248H 24" LED LCD Ducky Zero Corsair AX850 
CaseMouseAudio
NZXT Switch 810 Matte Black Microsoft Wheel Mouse Optical USB and PS/2 Comp... Creative Inspire T3130 
  hide details  
Reply
post #6 of 6
Quote:
Originally Posted by Feladis View Post



Did you make any changes to the bootloader, like disabling the start screen stuff like that? That pic looks like what a disabled start screen looks like.
The 3930
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Junior's 3930
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DATA/HTPC
(20 items)
 
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The 3930
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Junior's 3930
(22 items)
 
DATA/HTPC
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