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[DO] EA Refusing Refunds Over Simcity. - Page 63  

post #621 of 668
Quote:
Originally Posted by Stealth Pyros View Post

Because their grounds for asking for the refund are uncalled for. They knew well beforehand that the game was going to require an internet connection, anyone worth a damn in online gaming would know that server overload issues on launch day are a given, and they still bought the game knowing about both of these.

When the game was released for sale, the implication was that the customer would be able to play it. I think that is a fair expectation. Putting aside the idea that this game could be called "online gaming," lack of access to the handful of multiplayer functions has nothing to do with the discontent; it's lack of access to any playability at all due to non-play-related rights management.

This would be like a game's serial number not working, but we have no right to complain because we knew the game required a serial number. just imo.
    
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post #622 of 668
SimCity was (clearly) touted as a game your "dad's PC could run." Doesn't that mean their intention was to market to a much wider demographic, perhaps a demographic that isn't necessarily one all too familiar with the up and downs of online-only gaming?

whistle.gif
 
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post #623 of 668
Quote:
Originally Posted by Cheezman View Post

SimCity was (clearly) touted as a game your "dad's PC could run." Doesn't that mean their intention was to market to a much wider demographic, perhaps a demographic that isn't necessarily one all too familiar with the up and downs of online-only gaming?

whistle.gif

It's a wide audience, but the Sims franchise in particular is known for its popularity with PC users who barely could be called gamers, casual or otherwise. These games are big with the minesweeper crowd. I wouldn't be surprised if many Sim City buyers are people who haven't purchased a game in ten years.
    
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post #624 of 668
Quote:
Originally Posted by Otterclock View Post

. I wouldn't be surprised if many Sim City buyers are people who haven't purchased a game in ten years.


Thats EA's target audience
post #625 of 668
Quote:
Originally Posted by Binary Ecyrb View Post

Thats EA's target audience

Ha, well maybe for of their stuff.
    
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post #626 of 668
Long story short. Simcity 2013 ruined the cult image of many people who grew up during that era. EA blatantly disregards the feelings of their core gamer base. It's a huge slap in the face.

Gamers should be furious that they're being used and treated as beta testers. As long as we continue to allow this behavior this will become norm very soon if it hasn't already.

It's too bad people aren't fervently voting with their wallets. Until we can all unite and get them were it hurts (their bottom line $$$) EA and other companies alike will continue to ruin great classics like Simcity in the future.
post #627 of 668
Game didn't work for 4 days translates into something tantamount to defacing the Mona Lisa apparently.

Hard to blame publishing execs for taking advantage of what must, to them, look like some very unbalanced individuals.
post #628 of 668
Quote:
Originally Posted by Stealth Pyros View Post

Because their grounds for asking for the refund are uncalled for. They knew well beforehand that the game was going to require an internet connection, anyone worth a damn in online gaming would know that server overload issues on launch day are a given, and they still bought the game knowing about both of these.

Who cares anyway? Its pretty much only north America that can't get refunds if they want them, the rest of the world has consumer protection laws that cover digital distribution.

And I wouldn't call SimCity's target demographic the intellectual elite of online gaming, they're just average consumers. Some likely did not even know about the online requirement.
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post #629 of 668
played a little bit of SC5 last night, in between Heart of the Swarm... Where the hell is the thread for that, by the way??

I still see a couple servers down, but its really a moot point, now... there are so many servers up, i can literally just click one and be on my way. I play with a group of 6 and nobody has had issues, since last friday. Everything about the game lends itself to playing with other people... the land layouts, the resource options and the CITY SIZE. It is my understanding that they limited city sizes because they did not want you to build a city that had everything, so you would have to work with cities in your region, to accomplish the larger goals... it makes sense to me, in that context.
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post #630 of 668
I'll never buy EA games. I stopped after they didn't provide support for Brothers In Arms EIB transition from XP to Vista. Ridiculous. Developers are surely going to avoid partnering with EA because it will most certainly hurt sales.
 
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