Originally Posted by Sean Webster
How did it fail, what happened exactly? How did you diagnose the failure resulting from the SSD and not something else?
All of the sudden, after only a minute or two into my test, I got a BSoD. Then, when I tried to reboot it would not reboot into Windows. After unplugging it from the SATA port and re plugging it back in, I could see it in the UEFI but it wouldn't boot Windows. I wound up putting in the OCZ Agility 3 120 and installing Windows. The SATA port works just fine because the Agility 3 is using the same SATA port. Oddly enough though, I can plug the Plextor into a spare SATA port and actually get access to the files. Thank god! I'm assuming that something went wrong with the master boot record, is that right?
It wasn't bad advise, you just never stated you needed 2 for RAID 1.
They do that sometimes, I've had that for a failed WD drive.
Good luck. Failures happen with every company, there is no way 100% of a companies products will be perfect.
I believe that the person who recommended the Plextor, did so on reliability. I have 4 other SSDs from three other companies and haven't had a problem yet, until the Plextor. What initially sold me on the Plextor, was the supposed reliability. From what I understand, Plextor charges a premium for that supposed reliability, therefore there shouldn't be any problems. I do realize that every company can't be perfect, but when reliability is touted as the main marketing pitch and a premium is charged for it, then I personally don't think that there should be any excuses. That's my opinion anyway.
I called earlier today and they were fine. Are you sure you dialed the correct #?
1.800.886.3935 or email email@example.com
I have since gotten through, but for at least 1-1/2 days, all of their lines were busy. They told me that there phone system was down. I guess I just had a failure at the wrong time.
You can easily talk with a dean and retake it. I've had the same thing happen to me before. My laptop died during a math final and I got a F. I spoke with the head of the math department and explained what had happened and I was able to retake it.
Unfortunately, I'm not allowed to retake the test since I already had access to it and my university is saying that this is according to the law. That's what they are going with anyway. I vaguely remember getting something at the beginning of the semester that briefed us on the extra-tight rules regarding the exam. Oh well. The good news is that I scored 30% before the crash, so it's not like I'm working with a zero. My professor also said that while his hands are tied on the exam, he will drop my lowest test grade (other than this exam) and use my highest grade twice. That replaces an 81% with a 100%. When added to the 30% I got on the final exam, it equals 49%. So, while a 49% sucks and will definitely affect my overall grade, it's not like I'm having to work with a zero. I believe that my over all grade equivalent for the course will be an 85 B, when it should have been an A, so while it sucks, it isn't the end of the world. Still, I'm mad at Plextor for touting enterprise-grade reliability, charging me a premium for that reliability, and then shipping me a low-quality drive -especially when the low quality SSDs that I do own have not failed on me yet. Oh well, we live and learn...