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GTX480 RMA query

post #1 of 11
Thread Starter 
sent a heavily (factory) overclocked 480 off for RMA - its been declared non-repairable

I have been offered an overclocked 570 as a replacement - my query is whether that is a fair ? I've currently rejected it - but I'm not sure if I'm being unreasonable (I don't think I am) - and I've been mulling it over at weekend, and I'm not sure where I stand to be honest.

Note that when I bought the 480 (new) -the 480s had been out a while, as had the 570s, but I specifically choose a 480 (for similar price of a 570 at the time) because I play games at 1900 with as much FSAA as I can get away with (flight simulators as well often at 8x and 16x FSAA) - and I thought the 480's extra VRAM and VRAM bandwidth would be of great benefit. In fact this particular 480 was so overclocked (out of the box) it was up there with 580s.

and in fact like I thought the overclocked 480 has performed excellently - even with recent titles - its just got lots of grunt.

I have also noted a lot of games recently (Crysis 2 etc etc) maxxing out my 480's 1.5gb of VRAM

Manufacturer is stating that because the 570 is faster in 3dmark and Vantage its a more than fair (generous even) replacement - and from those benchmarks alone - you could see their point - but is it fair or right to have to sacrifice VRAM and VRAM bandwidth - especially when I bought the card specifically for that reason ? Its not like I play 3dmark smile.gif

Its been eluded to that a 580 would be too valuable a replacement for my aged card

in my mind its like buying a card with 3 DVI outs because I own 3 monitors, sending it off for RMA and then getting one with 2 DVIs back - and being told to lump it

I was hoping that my 480 would last me till the new ATI 8000x or Nvidia 7x cards come out end of the year

thanks for any input
Edited by Buckster - 3/10/13 at 1:09am
post #2 of 11
It's fair, but it doesn't hurt to ask for a 1.5GB GTX 580 since you could argue the vram fact.
    
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post #3 of 11
Thread Starter 
thanks - I've already asked and was told no-go - yet I know others in the past with same manufacturer have had replaced for 580s

they sort of eluded that the length of warranty left was a factor as well (it ends towards end of this year) - but to me really thats a non-issue - the fact its still in warranty is the only factor they need to consider
post #4 of 11
Ask for a 2.5gb gtx 570 then. Tell them you must get the same 1.5gb or up gpu with the same power of a gtx 480 atleast.
    
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post #5 of 11
Thread Starter 
unfortunately they didn't make a 2.5gb 570 (this manufacturer) frown.gif

I suppose its just frustrating when the other party (in whatever case in general day to day life when you have an issue) - just doesn't see your point of view - its like I'm having to justify to them why I bought a 1.5gb card in the first place. and it was after very careful consideration, ie I'd decided to sacrifice more heat etc for more memory - which I'd hoped would make the card keep current longer - not that I feel like I should really have to justify that.
Edited by Buckster - 3/10/13 at 1:50am
post #6 of 11
Not really sure what the fuss is all about. Your GTX 480 is outdated now and they've stopped manufacturing it. They're offering you a close replacement and now you're trying to justify why they should send you something better than what you initially started with.

/firstworldproblems
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post #7 of 11
Well I looked at OC UK for a 480 - None!

So lets assume they do not have any left, nor elsewhere.

So I think they were good enough to give you a 570, but yes, the vram, does come into account, and I would still argue on that basis thumb.gif
post #8 of 11
Thread Starter 
ok I see your point - I'll see what happens

I suppose its just annoying when you buy a premium card and feel like you get something not as good when it fails (this card was a complete top of the range 480, dual bios for LN clocking the works)

I think I'll avoid premium cards in the future to avoid this sort of future issue - and I'll certainly avoid this manufacturer - if I can
post #9 of 11
i dont see how the company offering you with a 570 is not fair, in fact, its is very fair. Its not like they were giving you a 9800GT as a replacement. asking for a 580 is just too much.

edit: this manufacturer has pretty good RMA is you ask me, if its asus you'd be lucky if you can get them to reply.
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post #10 of 11
The 570 is a perfect replacement for your dated 480. Take it and call it a day.
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