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Compact Splash Brotherhood - Page 327

post #3261 of 4641
Quote:
Originally Posted by Hefner View Post

How do you suggest I tell EKWB?

I'm hopeless at being assertive with customer service. My sister-in-law is very good. She gets upgrades in hotels, discounts in shops, and help with problems just with persistence. She doesn't shout, or make ultimatums, or anything like this. She just keeps telling what she wants to happen.
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post #3262 of 4641
Thread Starter 
Maybe use emotional black mail to help get what you want?

After all this splash build is something you could've only imagined a few short months ago and now that you have it, you've imagined to have a watercooled unicorn that would silently be about its way while you slowly fell towards your plush cloud and fell asleep...okay i took it a little too far there but the jist here is to be consistent and assertive without being rude. Maybe give them a call on their line. Explain things calmly and the trick here is to forget you were frustrated since the moment you heard that buzzing sound in your pump.
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post #3263 of 4641
Unplug your fans to reduce background noise, and refilm the video. Get the camera as close to the pump as possible so the clicking is obvious.

Ask them if the clicking noise is normal, why was it not there frome day one? Explain you are happy with their products thus far, and just want them to honour their warranty so you can continue using them.

Don't attack them. That's pretty key here.
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post #3264 of 4641
@Ranma13

Sick build. I also have a Primochill Vortex flow indicator laying around that I was planning to use. I'm glad to see that it looks so good in the CS. I'm jealous of the colored sprockets in your indicators as I just have the stock boring white one that's included.

I can't even begin to comprehend the amount of money you dropped on the fittings but they really make the loop look amazing. You really should do a build log.thumb.gif
Edited by batmanwcm - 3/25/14 at 3:56pm
post #3265 of 4641
Quote:
Originally Posted by batmanwcm View Post

@Ranma13

Sick build. I also have a Primochill Vortex flow indicator laying around that I was planning to use. I'm glad to see that it looks so good in the CS. I'm jealous of the colored sprockets in your indicators as I just have the stock boring white one that's included.

I can't even begin to comprehend the amount of money you dropped on the fittings but they really make the loop look amazing. You really should do a build log.thumb.gif

It's close to $6000, but that's including all the parts that I didn't use in the case. I only used about half the fittings I bought, along with a ton of miscellaneous parts. I basically bought one of everything that I was interested in using (for example, 3 pump tops, 2 pumps, and 4 radiators) and only used what appealed to me the most.

But yes, the fittings were very, very expensive, especially considering how many have to be used.
post #3266 of 4641
Can I use Compact Splash as inspiration to make my own custom case?

I don't know if She Loved E still visits this thread...
post #3267 of 4641
Quote:
Originally Posted by Ranma13 View Post

I basically bought one of everything that I was interested in using (for example, 3 pump tops, 2 pumps, and 4 radiators) and only used what appealed to me the most.

Haha, I thought I was bad with buying stuff and putting it directly in the spares box! Which 4 radiators did you get, and may I ask what was the deciding factor for going with the EX series?
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post #3268 of 4641
I bought the XSPC EX240 and EX120, which are currently installed. I also bought the EX240 Crossflow, which fit but didn't line up with the mounting holes, and the EK Coolstream XT 120, which I didn't try because the EX120 fit so well.

In my build, I still have room for a thicker radiator than the EX240, but if I go with a thicker one, the fittings won't line up any more with the flow meter. Right now there's a L fitting on the 240 rad, which connects to the L fitting on top of the flow meter, and the height is just perfect for the two to line up.

As for the EX120, there's pretty much no more room between the radiator and the pump bracket. It's about as thick as it can be.
post #3269 of 4641
So with EK basically telling me "Deal with it" I decided to do the troubleshooting on my own. The pump is fine, however, the pump top isn't. The clearance is about 1mm too shallow so the propeller grinds against the pump top. Instead of sending it to EK I decided to ghetto mod it with some rubber I had left laying around instead of waiting endlessly for RMA. It works and the pump is much more quiet now.

I can't regard EKWB as high as the rest of the people on these forums though... redface.gif
    
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post #3270 of 4641
Thread Starter 
You might want to drop Derick a post with your solution. It might be that the gasket was too thin...? But its good to see you've found a workaround to that. Just be careful of any leaks round the rubber you've added.
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CPUMotherboardGraphicsRAM
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WD 320GB Blue OS WD 500GB Green Raid 0 WD 500GB Blue Lite-on DVD RW 
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Lite-on DVD RW Aquacomputer AMS 360 D5 copper w/ vertical res ... XSPC Raystorm Copper Watercool Heatkiller NSB 3.0 
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Primochill LRT white - 1/2" ID x 3/4" OD DangerDen Perfect Seal 1/2" barbs Swiftech Radbox 3x Scythe GT AP-15's in push 
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Windows 7 x64 Ultimate Samsung P2350 Microsoft x6 Thermaltake Toughpower Grand 750W 
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Alphacool Nexxos XP3 Plexi v2 Edition Swiftech MCP35X Primochill Advanced LRT 3/8"ID x5/8"OD Elegant ... 3x 120mm Swiftech Helix 
OSMonitorKeyboardPower
Win7 x64 ultimate Dual 24" monitors in P-P Corsair K95 Silverstone ST45SF-G 
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Compact Splash 039 Razer Official SWTOR MMO mouse Razer Sphex "Serious Gaming" edition Cambridge Soundworks FPS-1000 
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