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Steelseries Sensei Scroll Squeaking Issue

post #1 of 7
Thread Starter 
Hey guys,

After using Logitech mices for so long, I wanted to try something new and purchased a new Steelseries Sensei mice from Amazon in January. The mouse is only 2 months old and has been great so far until lately....

The scroll wheel started making squeaking noises. Is this normal? It's been bugging me like crazy. I recorded a video on my iPhone. Any suggestions?

th_Sensei.jpg
Black b0x
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Black b0x
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post #2 of 7
RMA
post #3 of 7
Hey David,

This is eligible for an RMA. Please create a ticket on the website and get you a new working unit.
post #4 of 7
Thread Starter 
Quote:
Originally Posted by SS Support View Post

Hey David,

This is eligible for an RMA. Please create a ticket on the website and get you a new working unit.
Thank you for the quick response. Just submitted my ticket.
Black b0x
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Black b0x
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post #5 of 7
On a sidenote, I have heard this exact same squeek on a number of different mice from different brands. This makes me think it is a common issue. On some of these mice, it actually disappeared over time. Does anyone know what causes it?
post #6 of 7
Quote:
Originally Posted by kazuyamishima View Post

On a sidenote, I have heard this exact same squeek on a number of different mice from different brands. This makes me think it is a common issue. On some of these mice, it actually disappeared over time. Does anyone know what causes it?

Dunno, my Sensei starting doing the same thing - but then it shut up.
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Ol' Sandy
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"Zeus"
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Elite Preview
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Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
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VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
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post #7 of 7
Mine just started doing it.........mad.gif
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