Overclock.net › Forums › General Hardware › General Processor Discussions › Belial's Comprehensive List of Companies by RMA & Support
New Posts  All Forums:Forum Nav:

Belial's Comprehensive List of Companies by RMA & Support

post #1 of 23
Thread Starter 
Wasn't sure where to put this and Intel general isn't quite the place for this either.

We all know that support and a good warranty is important, but we don't really know which company is good unless something goes wrong for us. I always try to ask the companies I buy from for free stickers to put around the house and express my support in a way I can, if anyone else does this let me know how other companies react to sticker requests from a customer.

I always make sure before I buy a used product, that the company will still support the product even if it's used and I don't have an original invoice. This thread is not about lying to companies and trying to deceive them - for example Corsair reps even state on the official forums that 'just say it was a gift from a friend' in regards to RMAing a second-hand product, and companies that care about original ownership will usually have a clear policy to do so. I've RMA'd many products, both new and used, and never had a problem with RMA'ing used stuff, and have even shown ebay invoices showing a used, second-hand product.

Hopefully this will dispel a lot of the myths and reservations people may have about buying used, as some are concerned that buying used means no warranty, which for most products is not true. With this list,, we can say for sure what products have support or not when bought used. Most products these days are serial number based rather than invoice based, meaning that the warranty policy is attached to a printed code on the product or a sticker attached to it, not to the number on a receipt.

I would like to avoid any sort of "they suck!" stuff, all products go bad, no matter how high quality it is, lemons exist for everything, and there's always an unlucky person who got 3 duds in a row. The focus here is on the support of the company, not the quality of the products.
This is not the place to say "all 3 replacements broke in a week and took my system down with it!"

FYI - RMAs are almost always refurbs, repairs, or (rarely) custom made.

Components

AMD: Good tech/support communication, no stickers.

Antec: Will give stickers.

Biostar: Amazing tech/support communication. Will give stickers.

Corsair: No invoice needed. Quick RMA downtime (~1-2 weeks). Takes a few days for them to get to you, but they always do, Great communication. Offers Advanced RMA. Won't send stickers.

Coolermaster: Poor communication. Won't send stickers.

EVGA: Original Invoice Needed. Offers Advanced RMA.

Gigabyte: No invoice needed.

G.Skill: Easy to RMA, Will give stickers

Intel: Never asks for invoice. Good tech/support communication

Kingston: Great tech/support communication, will give stickers.

MSI: Serial Number based RMA, no invoice necessary. Long downtime (~month). Not as great with communication. Will give stickers.

Mushkin: Adamant about invoice, but used ebay invoice is acceptable. Great communication, RMA downtime is about 2-3 weeks (quick). Will definitely go above and beyond. Won't send stickers.

Noctua: Adamant about invoice, but used ebay invoice is acceptable. Great communication. Will give stickers.

NZXT: Nonexistent communication, never replies, will not give free stickers. Extremely long wait times on RMAs, does not fufill rebates past November 2012.

OCZ: Need original invoice, with matching names on invoice and RMA ticket except with lifetime warranty (need confirmation, conflicting reports). With EOL/OOS they give refund.

Patriot: Good

Sapphire: Poor communication, Quick RMA.

Seasonic: Needs original invoice, Great Tech/Support communication. Will send stickers.

Yate Loon: Nonexistent communication

XFX: Good Support, quick RMA (2-3 weeks).

Suppliers
DIRECTRON: Super fast RMA (less than 1 week). Tested item for me before sending (per request). Free re-usable shopping bag with order.

TigerDirect: Paid Shipping
Edited by Belial - 6/14/13 at 2:38am
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
post #2 of 23
Add if companies do advanced RMAs too, like EVGA for example smile.gif Great idea btw thumb.gif
Define
(21 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i7-3770K @ 4.3GHz Gigabyte GA-Z77X-UD5H ASUS GeForce GTX 980 Ti STRIX 6GB @ 1500MHz 2x8GB Kingston HyperX Fury DDR3 @ 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Crucial MX100 512GB Noctua NH-U14S 3x Noctua NF-A14 FLX 
OSMonitorMonitorKeyboard
Windows 10 Pro 64-bit Dell U2713HM Dell U2312HM Ducky Shine 3 Year of the Snake (MX Brown) 
PowerCaseMouseMouse Pad
EVGA SuperNOVA P2 650W Fractal Design Define R5 Black Mionix Naos 7000 SteelSeries QcK 
AudioAudioAudioAudio
Sennheiser HD 650 (bal) Fostex TH-X00 Ebony Schiit Modi Multibit Schiit Jotunheim 
Other
TP-LINK Archer T9E  
CPUGraphicsRAMHard Drive
Intel Xeon E5-2620 v4 @ 3GHz Matrox G200eH2 4x8GB Kingston Dual Rank ECC DDR4 @ 2133MHz 2x Samsung PM863 120GB in RAID1 
Hard DriveOS
4x WD Red 3TB in RAID5 ESXi 6.5 
  hide details  
Reply
Define
(21 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i7-3770K @ 4.3GHz Gigabyte GA-Z77X-UD5H ASUS GeForce GTX 980 Ti STRIX 6GB @ 1500MHz 2x8GB Kingston HyperX Fury DDR3 @ 2400MHz 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Crucial MX100 512GB Noctua NH-U14S 3x Noctua NF-A14 FLX 
OSMonitorMonitorKeyboard
Windows 10 Pro 64-bit Dell U2713HM Dell U2312HM Ducky Shine 3 Year of the Snake (MX Brown) 
PowerCaseMouseMouse Pad
EVGA SuperNOVA P2 650W Fractal Design Define R5 Black Mionix Naos 7000 SteelSeries QcK 
AudioAudioAudioAudio
Sennheiser HD 650 (bal) Fostex TH-X00 Ebony Schiit Modi Multibit Schiit Jotunheim 
Other
TP-LINK Archer T9E  
CPUGraphicsRAMHard Drive
Intel Xeon E5-2620 v4 @ 3GHz Matrox G200eH2 4x8GB Kingston Dual Rank ECC DDR4 @ 2133MHz 2x Samsung PM863 120GB in RAID1 
Hard DriveOS
4x WD Red 3TB in RAID5 ESXi 6.5 
  hide details  
Reply
post #3 of 23
Thread Starter 
this is everything I know. If it's not on the list then you need to tell me and i add it smile.gif
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
post #4 of 23
Thread Starter 
Quote:
I know ASUS doesn't.
Corsair usually doesn't.
Patriot doesn't.
I don't think MSI does either

Someone at hardocp said this, i know msi and corsair dont, not sure on asus and patriot.

I read that xfx requests one, but a lot of reports of people getting by without it (talkign to an xfx guy, living near the place, kind of thing).

having a difficult time figuring out OCZ and PC P&P policy.

Come on, I can't be the only guy who's rma'd something. It seems on average 2/8 components in my builds have to be rma'.d
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
post #5 of 23
Moved to General Hardware section.
it looks alive
(17 items)
 
Sandy Transformed
(69 photos)
 
CPUMotherboardGraphicsRAM
i5 2500K [5ghz 1.44v 24/7] Asus Maximus IV Extreme SLI GTX 460 @ 920/1840/4100 [1.11v] 4GB Dominator GT @ 2133mhz CL8 [1.65v] 
Hard DriveHard DriveCoolingOS
Intel X25-M G2 80GB 3x Samsung F3 500GB RAID 0 EK Supreme HF Full Copper Windows 7 Ultimate 64bit 
MonitorPowerCaseAudio
LG42SL9500 42" 1080p [Surround Soon] XFX XXX Edition 650w Xigmatec Elysium JVC HA-RX700 [foam mod] 
  hide details  
Reply
it looks alive
(17 items)
 
Sandy Transformed
(69 photos)
 
CPUMotherboardGraphicsRAM
i5 2500K [5ghz 1.44v 24/7] Asus Maximus IV Extreme SLI GTX 460 @ 920/1840/4100 [1.11v] 4GB Dominator GT @ 2133mhz CL8 [1.65v] 
Hard DriveHard DriveCoolingOS
Intel X25-M G2 80GB 3x Samsung F3 500GB RAID 0 EK Supreme HF Full Copper Windows 7 Ultimate 64bit 
MonitorPowerCaseAudio
LG42SL9500 42" 1080p [Surround Soon] XFX XXX Edition 650w Xigmatec Elysium JVC HA-RX700 [foam mod] 
  hide details  
Reply
post #6 of 23
Thread Starter 
aw your killing me, this is where threads go to die.
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
post #7 of 23
Western Digital: easiest RMAs Ive seen, determined only by serial number. pretty quick turnaround.

ASUS does require original receipt but I have yet to get them to approve a case so I dont know how it goes from there.

G skill is (was, havent needed to in a few years) almost unlimited warranty and pretty easy with a longer turnaround time.
    
CPUMotherboardGraphicsRAM
i5-3570k ASUS P8Z77-i EVGA 670 Samsung MV-3V4G3D/US 
Hard DriveOptical DriveCoolingOS
Samsung 830 Lite-on Slot Load Slim Optical Drive Asetek 760GC Windows Sven 
PowerCase
silverstone sfx 450 silverstone FT03-mini 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5-3570k ASUS P8Z77-i EVGA 670 Samsung MV-3V4G3D/US 
Hard DriveOptical DriveCoolingOS
Samsung 830 Lite-on Slot Load Slim Optical Drive Asetek 760GC Windows Sven 
PowerCase
silverstone sfx 450 silverstone FT03-mini 
  hide details  
Reply
post #8 of 23
OCZ, Patriot, Kingston and Crucial send stickers, Crucial even included a nice hand-written note from their Media Manager with their stickers. Kingston sends some really nice stickers and case badges.
MSI will send stickers and their big brochures on their GPUs and motherboards.
Still have to check ASUS about stickers and haven't heard back from PowerColor.
XFX has amazing RMA support for their older cards (58xx series) that came with Lifetime Warranties, downtime can vary from 2 weeks to 1 month depending on repair and are willing to upgrade you to a good GPU if they no longer make yours with little to no hassle. No Advanced RMAs for older parts. Great communitcation from their RMA team with updates on progress.
Sapphire has poor communication, fairly quick turnaround on RMAs (~1-2 weeks depending on repair), no free stickers, willing to do upgrades for out of stock GPUs but tend to short-change you with older GPUs.
Intel does no free stickers but you can buy them from their online store.
post #9 of 23
G.Skill sent me a bunch of sticker and a pen. Coolermaster sent me a very nice pen and a bunch of stickers(good luck getting support though. rolleyes.gif ) Kingston, and Seasonic send just stickers. OCZ sent a bunch of SSD related notepads which I thought was pretty nice. Patriot sent me a lanyard.

MSI has decent support but they are located in India and hard to understand sometimes but their RMA is pretty quick taking only 1.5 weeks total for me.. TigerDirect RMA is painless. You call them up, tell them the problem and how you came to that conclusion and they send you a prepaid UPS slip. Sapphire requires an invoice or they charge $15 but it is quick with their RMA but it is through a third party called Althon Micro. They are helpful though and are pretty fast with the turnaround taking about 1.5 weeks.

NZXT support was painless the one time I had to deal with them. I had a grinding fan and all they asked was where to ship it too. 3 day's later I had a brand new fan.
Edited by nbmjhk6 - 3/19/13 at 12:16am
I is bad@naming
(21 items)
 
Up and running!!
(27 items)
 
 
CPUMotherboardGraphicsGraphics
Intel 4930k Asus Rampage IV Black edition Powercolor 7870 PCS+ Sapphire 7950 
RAMHard DriveHard DriveHard Drive
16gb 2133mhz G.Skill Sniper  Kingston SSD Western Digital R4 Seagate Barracuda 
CoolingCoolingCoolingOS
EK Supremacy acetyl/Nickel XSPC EX240 Phobya DC-12 400 Windows 7 
MonitorKeyboardPowerCase
Asus 23.5" Corsair K70 Antec True Power Quattro 850w Coolermaster Storm Trooper 
MouseMouse PadAudioAudio
Logitech G400 Steelseries QCK Schiit Magni Schiit Modi 
Audio
Hifiman HE-400 
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Asrock Extreme 6 Z77 PowerColor 7870 PCS+ MYST Corsair Vengeance 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 30gb Kingston SSD 500gb seagate Western Digital R4 
Hard DriveOptical DriveCoolingCooling
Seagate Barracuda Lite-on 18x Danger Den TDX XSPC EX240 
CoolingOSOSOS
Phobya DC12-400 Windows 7 Home Premium 64bit Windows 8 pro 64bit Ubuntu 
MonitorMonitorKeyboardPower
Asus VH236H Acer V203W Logitech Business class Antec Truepower Quattro 850w 
CaseMouseMouse PadAudio
CoolerMaster Storm trooper Logitech G400 Steelseries QCK MOH edition Audio-Technica AD-700 
AudioAudioOther
Creative Soundblaster z Sony XB-800 Logysis white cold cathodes 
  hide details  
Reply
I is bad@naming
(21 items)
 
Up and running!!
(27 items)
 
 
CPUMotherboardGraphicsGraphics
Intel 4930k Asus Rampage IV Black edition Powercolor 7870 PCS+ Sapphire 7950 
RAMHard DriveHard DriveHard Drive
16gb 2133mhz G.Skill Sniper  Kingston SSD Western Digital R4 Seagate Barracuda 
CoolingCoolingCoolingOS
EK Supremacy acetyl/Nickel XSPC EX240 Phobya DC-12 400 Windows 7 
MonitorKeyboardPowerCase
Asus 23.5" Corsair K70 Antec True Power Quattro 850w Coolermaster Storm Trooper 
MouseMouse PadAudioAudio
Logitech G400 Steelseries QCK Schiit Magni Schiit Modi 
Audio
Hifiman HE-400 
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Asrock Extreme 6 Z77 PowerColor 7870 PCS+ MYST Corsair Vengeance 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 30gb Kingston SSD 500gb seagate Western Digital R4 
Hard DriveOptical DriveCoolingCooling
Seagate Barracuda Lite-on 18x Danger Den TDX XSPC EX240 
CoolingOSOSOS
Phobya DC12-400 Windows 7 Home Premium 64bit Windows 8 pro 64bit Ubuntu 
MonitorMonitorKeyboardPower
Asus VH236H Acer V203W Logitech Business class Antec Truepower Quattro 850w 
CaseMouseMouse PadAudio
CoolerMaster Storm trooper Logitech G400 Steelseries QCK MOH edition Audio-Technica AD-700 
AudioAudioOther
Creative Soundblaster z Sony XB-800 Logysis white cold cathodes 
  hide details  
Reply
post #10 of 23
Thread Starter 
Quote:
Originally Posted by HE_WHO_IS View Post

Western Digital: easiest RMAs Ive seen, determined only by serial number. pretty quick turnaround.

ASUS does require original receipt but I have yet to get them to approve a case so I dont know how it goes from there.

G skill is (was, havent needed to in a few years) almost unlimited warranty and pretty easy with a longer turnaround time.

Could you go a bit more in-depth? I'm not going to list 'asus sucks' without a bit more here. It'd help if you went a bit more in-depth on WD/Gskill as well, did they ask for any type of receipt of all, how many weeks, what is 'almost unlimited'?
Quote:
G.Skill sent me a bunch of sticker and a pen. Coolermaster sent me a very nice pen and a bunch of stickers(good luck getting support though. ) Kingston, and Seasonic send just stickers. OCZ sent a bunch of SSD related notepads which I thought was pretty nice. Patriot sent me a lanyard.

I'm confused - kingston and seasonic 'only' send stickers? What do you do, hit them up for 'hey give me all the free stuff you can'?.

MSi's support is definitely not located in india lol. They have an MSI India, if that's what you are talking about.
Quote:
TigerDirect RMA is painless. You call them up, tell them the problem and how you came to that conclusion and they send you a prepaid UPS slip. Sapphire requires an invoice or they charge $15 but it is quick with their RMA but it is through a third party called Althon Micro.

Wow both of those are pretty cool.
Quote:
NZXT support was painless the one time I had to deal with them. I had a grinding fan and all they asked was where to ship it too. 3 day's later I had a brand new fan.

I have bought many nzxt cases, but nzxt never responds to my emails and I'm definitely considering not buying nzxt anymore because they never, ever respond. My rebate is also taking a very long time from them, they haven't responded to my inquiry about it, as well. I'm not really enthusiastic about nzxt anymore.
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
Build In Progress
(17 items)
 
   
CPUMotherboardGraphicsRAM
Haswell i7-4770K 4.8GHz@1.452v/1.97vRIN Gigabyte Z87X-UD3H Older Gigabyte 7950 (H60 Mod) 2x4GB Gskill 2400CL11 Hynix CFRs 
Hard DriveCoolingOSMonitor
Samsung 830 128gb Corsair H110 w/4x 140mm Yate Loon High Blues W7 x64 Ultimate Yarrgh Matey Dell U2312HM Matte IPS 1080p 
MonitorMonitorKeyboardPower
Sanyo DP19640 18.5" 768p KDS Rad-7xp 1024p CM Storm Quickfire Rapids Brown Rosewill Capstone 750 
CaseMouseMouse PadAudio
Bitfenix Shinobi Modded CM Storm Spawn Steelseries Diablo 3 2 set CD Speaker + Big Sub 
Other
Bitfenix Recon Fan Controller Moded 
CPUMotherboardGraphicsRAM
Delidded i7-3770K 5GHz@1.499 Gigabyte Z77X-UD5H 1.1 Sapphire Dual-X 7950 3L Boost 4x2GB Mushkin Ridgeback 2200mhz 8/11/8/27 1.75v... 
Hard DriveCoolingCoolingCooling
Intel X25-M 80GB SSD NH-D14 SE2011 Noctua 120/140/140 Fans 3 x Yate Loon Mediums (Petras) 2 x NZXT Havik 140mm Fans 
OSMonitorMonitorKeyboard
Hax'd W7 Ultimate 64-bit Sanyo DP19640 19'' KDS Radius Rad-7xp 17'' Ducky 1087 MX Brown 10keyless 
PowerCaseMouseMouse Pad
Rosewill Capstone 550w Modular NZXT Source 210 w/Modded Window Razer Deathadder 3.5G Steelseries Blizzcon D3 
AudioAudioOtherOther
Phillips FW-C250 2 Speaker Set w/3 CD Changer JBL Sub 6 Subwoofer NZXT Sleeved LED Strip 1m Blue NZXT Sentry 2 Fan Controller 
Other
Colonial Blue Paracord Sleeving 
CPUMotherboardGraphicsRAM
Phenom ii X4 955C2, $31, 5 broken pins, works! ... Biostar A770e3 6.3 Red&Black MSI GTX 460 768mb Twin Frozr II 2 x 2GB Kingston HyperX 1333 OC to 1348CL7@1.65v 
Hard DriveCoolingCoolingCooling
Intel X25-M G2 80GB SSD NH-D14 SE2011 6 x Case Fans (4 x YL-M, NZXT case fan, CM Hype... Jerryrigged Chipset-Northbridge 80mm HSF 
CoolingOSMonitorKeyboard
Jerryrigged VRM Heatsink (sawed off stock AM2 h... Hax'd W7 Ultimate 64bit Sanyo DP19640 19"1360x768 Ducky Cherry Browns 10keyless 
PowerCaseMouseMouse Pad
Antec Earthwatts 430D NZXT Gamma Steelseries Kinzu Optical Steelseries Blizzcon Diablo 3 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: General Processor Discussions
Overclock.net › Forums › General Hardware › General Processor Discussions › Belial's Comprehensive List of Companies by RMA & Support