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What to expect from EVGA RMA?

post #1 of 14
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Sent out my GTX 470 out I will be getting my new card Wednesday. I hope It's another GTX 470 because I don't want to spend money on another water block and waiting for the new water block to arrive. Looking around everyone who RMA'ed their GTX 470 in 2012+ got a new card. mad.gif
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post #2 of 14
You may get a GTX560 back.
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post #3 of 14
You could always ask evga, let them know you about the watercooling block etc. I have read others with a similar situation but they were running SLI and the card they got in return does matter due to that as an example.
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post #4 of 14
I wouldn't tell them straight up that you need another 470 because you use a waterblock, that might void your warranty.

Instead (as stated above) i would tell them you run them in SLI thumb.gif
 
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post #5 of 14
Thread Starter 
Quote:
Originally Posted by Theelichtje View Post

I wouldn't tell them straight up that you need another 470 because you use a waterblock, that might void your warranty.

Instead (as stated above) i would tell them you run them in SLI thumb.gif

EVGA doesn't care if you use 3rd party cooling as long as you ship the card with the original cooler + all the screws and everything else that came in the box and the card has no physical damage. I'll see what I get Wednesday and if it's not a GTX 470 I'll give them a call and hope they have some laying around.
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post #6 of 14
what did you get?
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post #7 of 14
Thread Starter 
A defected GTX 470, everytime I install a nvidia driver the screen goes to sleep. EVGA customer service is nice and is doing an advanced RMA and I will be getting another GTX 470.
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post #8 of 14
Quote:
Originally Posted by WannaBeOCer View Post

A defected GTX 470, everytime I install a nvidia driver the screen goes to sleep. EVGA customer service is nice and is doing an advanced RMA and I will be getting another GTX 470.

it happens sometimes I guess, I'm sure they will take care of you. As careful as we are with our components, I think bouncing down the street in the back of a truck takes its toll sometimes.
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post #9 of 14
Thread Starter 
Quote:
Originally Posted by mtbiker033 View Post

it happens sometimes I guess, I'm sure they will take care of you. As careful as we are with our components, I think bouncing down the street in the back of a truck takes its toll sometimes.

I just wish the 700 series would come out already. I'm tempted to buy Titan but I am also curious to see the performance for the 700 series is like or the slimmed down version of Titan.
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post #10 of 14
I've only had to do RMAs with Evga a couple times in the last few years...but it always went well.
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