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I sold a motherboard (EVGA X58 FTW3) on ebay....

post #1 of 20
Thread Starter 
I sold a fully loaded EVGA X58 FTW3 board. Fully loaded as in it comes with all accessories, the EVGA Power Boost, a Mini-kaze northbridge fan, and EK full board waterblock kit. After payment was sent, he contacted me and this is how our ebay messaging went:

Buyer:
Quote:
Ok, I just paid for it. Can you please install the block before you ship it? Thank you!"

I was going to initially send it with the default heatsinks installed and the waterblocks stored in the EK box. Anyways the conversation proceeds as the following:

Me:
Quote:
Hello,

Yes I have received your payment. The water blocks will be installed on the motherboard before it is shipped out. The board will be shipped Monday morning. Sorry for the delay, I needed extra time to install the water blocks. I will give you tracking number once it has been shipped.

-Thank you

I then shipped it out and sent him tracking and the following message

Me:
Quote:
I have installed the water block for you before shipping it out. I have also rinsed the blocks with distilled water and sealed them with paper towel in the event of drops of water still being inside.

I have noticed you said you arent very tech savy so I am assuming this will be your first water cooling loop. I suggest you leak test your entire loop outside of your rig. The blocks on this motherboard however are definitely leak-free as I have used them for over a year and never had a problem whatsoever regarding any leaks. The coolant that was used in these blocks was distilled water and few drops of PT Nuke.

Buyer:
Quote:
I'm actually pretty ignorant when it comes to things like this. For some reason I thought that I didn't need any extra hardware for the block that is on the motherboard. Do I need to buy some extra system to make it work?

Me:
Quote:
Hello,

The block is a water block and it requires a water cooling loop to work. I also shipped the air cooling heatsink that originally came with the motherboard in case you decide not to watercool. Everything is there if you decide to not use water cooling. But the water blocks do require a water cooling loop. Do not run the motherboard without any water. If you want to use the board without any water, then the air heatsinks must be installed which I have included in the package.

For more information, please visit this website and make a thread: http://www.overclock.net/f/61/water-cooling

And that message was sent on March 5th and he hasn't replied until he had the motherboard in his possession for approximately a week. He received the motherboard on March 11th and messaged me this morning. He said the motherboard hangs and freezes constantly and sometimes wont boot back up until he waits a long time..... I have owned his motherboard for years and not once has it ever froze or malfunctioned the way he is talking about. I take excellent care of my hardware. Also I packed it extremely well as I do with all my hardware. What are the chances that this guy actually tried running the board with the waterblocks still installed without any water running through them axesmiley.pngaxesmiley.pngaxesmiley.png
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post #2 of 20
Probably 100% true.. If he is that much of an idiot he shouldn't have bought the board!
post #3 of 20
sounds like it....

chances are the i/o hub is overheating and its freezing.
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post #4 of 20
Thread Starter 
I treated this board so well and was able to OC by i7 930 to 4.42Ghz with it. I was hoping it would end up in a good home with somebody who has knowledge about overclocking and gaming doh.gif
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post #5 of 20
Don't even reply to him , he probably filled the block in his sink and put 2 caps on it thinking that is what you meant LOL

he knows nothing about computers therefore he knows noting about how fragile those bored and such are so its most likely his fault
but it freezing and locking up sounds like it overheated too bad (are is overheating) and that would cause the lockups etc

=ROG
post #6 of 20
Thread Starter 
Well he honestly believes the motherboard is malfunctioning so I told him I will be happy to set up an RMA for him since I have the motherboard registered under my name back when I purchased it. Anyways how exactly do I RMA the item for him? Do I change my personal information on EVGA website to his and then start the RMA?
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post #7 of 20
Ask him to send you a picture of his setup so we can see if he really is running a loop.
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post #8 of 20
Quote:
Originally Posted by goodtobeking View Post

Ask him to send you a picture of his setup so we can see if he really is running a loop.

Pic of hula hoop inc.

Wish you luck OP
post #9 of 20
subscribed....I'm a bad person frown.gif
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post #10 of 20
Yep. I could write a book about ignorant buyers on ebay. I'm no expert myself, but at least I know how to use the pc parts I buy. I sold a CPU recently, probably a 60.00 sale, then spent half a day educating the buyer on what a bios was, and how to update it to accept the CPU I sold him. He had threatened to turn me into ebay for selling a bad CPU. I've had similar selling experiences with ram, and motherboard sales too. I had a buyer go apepoop on me because the P.O. had a delay in delivering his package, as if I could do something about it.

I'd rather sell on craigslist, but the prices are not as good, and I don't want people coming to the house to get the item. I have met people to sell pc cases, and that's fine, but many craigslist buyers don't trust a seller with motherboards, ram, etc. They want to see it run.
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