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Need Help

post #1 of 10
Thread Starter 
Hi guys,

I'm having a very weird problem and hope you can help as there's very experienced people reading this.


4 month ago I have built a gaming/media PC. I have been using it everyday since and loving it. I normally set it to sleep after 30h of inactivity


This morning I got on my desk and the computer was sleeping so I hit the keyboard as I normally do to bring it up but none of the screens came back. The case power light was on but nothing would happen on the computer itself.
After like 5 minutes of nothing happening I held the power button down to force a shutdown and that worked but that was it. After that it never came back up. Nothing happens, the motherboard stand by lights do not come up, the fans don't spin, the power supply doesn't come on.

I have done the paperclip test and the power supply fan does come on.
Also, after removing the power cable from the psu a couple of times, when I plug it back in I get a couple of seconds of a standby light on the motherboard's power button but that goes away and that's it.

I am not sure on what to do here as I don't want to send the PSU to RMA in case it isn't the problem.

I haven't got another one to test so any suggestions?!

The specs are:

i7 3770k
Gigabyte Z77X-UD5H wb wifi
8gb Corsair
Evga GTX580

Any help or suggestion would be much appreciated!

Thanks
post #2 of 10
Try clearing the motherboards CMOS.

I try not to ever use Sleep / Hibernate on my desktop for reasons such as this.
Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
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Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
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post #3 of 10
Thread Starter 
Quote:
Originally Posted by RagingCain View Post

Try clearing the motherboards CMOS.

I try not to ever use Sleep / Hibernate on my desktop for reasons such as this.

i don't know how to do that... but i guess i know where is that CMOS botton on board ... what i should do press it once...? or hold it for few seconds?
post #4 of 10
It is on the board, your manual can show you exactly where.

For me, I like the satisfaction of knowing its doing something, so I would hold down and try and power on the machine. If I can, then I am not holding it down.

Alternatively you can pull the CMOS battery with the PSU unplugged. This should have the same effect. Might be your only choice if you can't power on the device.

Also, check the board for any other LEDs lighting up when you try and turn it on. A GPU warning LED or PCI-Express slot LED might give you other diagnosis information.
Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
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Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
  hide details  
Reply
post #5 of 10
Thread Starter 
Quote:
Originally Posted by RagingCain View Post

It is on the board, your manual can show you exactly where.

For me, I like the satisfaction of knowing its doing something, so I would hold down and try and power on the machine. If I can, then I am not holding it down.

Alternatively you can pull the CMOS battery with the PSU unplugged. This should have the same effect. Might be your only choice if you can't power on the device.

Also, check the board for any other LEDs lighting up when you try and turn it on. A GPU warning LED or PCI-Express slot LED might give you other diagnosis information.




I hold that botton of CMOS for few seconds & released so the power button's light on board blinked but still i have the same issue frown.gif ... il take out the battery of board than il check it again
post #6 of 10
Potentially a component has died and you now potentially have a short. I think its more the motherboard or the GPU that died and preventing to post.

Are you able to turn the computer on without the GPU in the machine?
Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
  hide details  
Reply
Snowdevil
(16 items)
 
ASUS G750JM
(9 items)
 
 
CPUMotherboardGraphicsGraphics
[i7 4790K @ 4.4 GHz (1.186v)] [Asus Sabertooth Z97 Mark S] [nVidia Geforce GTX 1080] [nVidia Geforce GTX 1080] 
RAMHard DriveCoolingOS
[G.Skill 32GB DDR3 2133 MHz] [Crucial MX100 256GB] [Phanteks PH-TC12DX] [Win 10.1 Pro] 
MonitorMonitorKeyboardPower
[LG 29UM65 (2560x1080)] [QNIX Evo II LED (2560x1440)] [WASD v2 Tenkeyless] [NZXT Hale90 v2 ] 
CaseMouseMouse PadAudio
[ThermalTake GT10 Snow Edition] [Razer Mamba - Chroma] [Razer Kabuto] [Razer Man O' War] 
CPUMotherboardGraphicsRAM
i7 4770HQ Intel HM87 Express Chipset Geforce GTX 860M 8GB DDR3L 1600 MHz 
Hard DriveOptical DriveCoolingOS
Samsung SSD EVO DVD-RW Stock Windows 8.1 
Monitor
1920x1080 TN 
  hide details  
Reply
post #7 of 10
Thread Starter 
rolleyes.gif
Edited by umairr - 3/17/13 at 5:20pm
post #8 of 10
Thread Starter 
...
Edited by umairr - 3/17/13 at 5:21pm
post #9 of 10
Thread Starter 
Quote:
Originally Posted by RagingCain View Post

Potentially a component has died and you now potentially have a short. I think its more the motherboard or the GPU that died and preventing to post.

Are you able to turn the computer on without the GPU in the machine?


it happened 4 months back & than i taken the system to Computer Shop that guy taken out everything & did something so motherboard started working ... & than he av put everything back i have no idea wa he did so the last option is il bring it to that shop again...

as i remember he taken out the Processor chip & connected the power supply to the board & than the power came back ... idk how to unlock the CPU's Fan else i would have done it by myself
post #10 of 10
Thread Starter 
I taken off the battery & put it back & Power button's Light got ON biggrin.gif

SOLVED biggrin.gif
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