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Computer won't turn off

post #1 of 11
Thread Starter 
So I bought this computer for my girlfriend, assembled it and tested it and it seems it won't turn off. By that I mean it will try to turn off and, 3 seconds after it's off it will start up again, loading OS and all that.

I thought it could be a problem with the case switches so I unplugged those from the motherboard and started the computer shortcircuiting with a paper clip. Same problem, trying to turn it off, it will resurect once dead.

Now I'm thinking it's got something to do with the motherboard so I wanna change it but before send it away to change wanted to make sure asking you guys and gals.

Here are the computer spects (I'm from Spain):

I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
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I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
  hide details  
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post #2 of 11
I had the same exact issue as you before. I don't remember what I did to fix it exactly but I do remember that it was not hardware related, it had something to do with windows. Hope this helps somehow.
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
post #3 of 11
Maybe it's getting powered on by the network card or PCIe devices? (Wake on lan, etc.)

Check your bios if there's a setting for powering on the machine from PCIe devices, network devices, etc.
Edited by Kosire - 3/18/13 at 2:59pm
Define Mini C
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K ASUS ROG MAXIMUS VIII GENE MSI GTX 1070 GAMING X Kingston HyperX Savage DDR4 32GB (2x16) 
Hard DriveCoolingOSMonitor
Samsung 960 Pro SSD M.2 - 512GB  Noctua NH-D15 Windows 10 Pro Dell Ultrasharp U3011 
KeyboardPowerCaseMouse
Ducky Shine 3 (MX Red) Corsair AX760 Fractal Design Define Mini C Zowie FK1 
Mouse PadAudio
SteelSeries QcK+ ASUS Xonar U7 
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Define Mini C
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K ASUS ROG MAXIMUS VIII GENE MSI GTX 1070 GAMING X Kingston HyperX Savage DDR4 32GB (2x16) 
Hard DriveCoolingOSMonitor
Samsung 960 Pro SSD M.2 - 512GB  Noctua NH-D15 Windows 10 Pro Dell Ultrasharp U3011 
KeyboardPowerCaseMouse
Ducky Shine 3 (MX Red) Corsair AX760 Fractal Design Define Mini C Zowie FK1 
Mouse PadAudio
SteelSeries QcK+ ASUS Xonar U7 
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post #4 of 11
Thread Starter 
Windows wasn't installed when it happened. Computer did it right as I assembled it :/ Anyway, if you remember what you did tell me so I can try smile.gif
I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
  hide details  
Reply
I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
  hide details  
Reply
post #5 of 11
You could maybe do a fresh install
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
post #6 of 11
Un plug your PC lol
If that doesn't work pray for mercy
Edited by mastercommander - 3/18/13 at 3:04pm
Dark_Light_PC
(15 items)
 
  
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i5 3570k msi mpower z77 msi hd r7950 1.2 GHz 8 gb Gskill 1600 ram 
Hard DriveCoolingOSMonitor
64 gb v100 kingston ssd h100 corsair windows 7  3 sa300 sync master 21.5 Samsung Led Lcd 
KeyboardPowerCaseMouse
logitech g510 850w NZXT 80 bronze coolermaster 942 (HAF X) Rat 7 
Mouse PadAudio
Razer Vespula Dell speakers + Razer head set + asus xonar dx ... 
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Dark_Light_PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k msi mpower z77 msi hd r7950 1.2 GHz 8 gb Gskill 1600 ram 
Hard DriveCoolingOSMonitor
64 gb v100 kingston ssd h100 corsair windows 7  3 sa300 sync master 21.5 Samsung Led Lcd 
KeyboardPowerCaseMouse
logitech g510 850w NZXT 80 bronze coolermaster 942 (HAF X) Rat 7 
Mouse PadAudio
Razer Vespula Dell speakers + Razer head set + asus xonar dx ... 
  hide details  
Reply
post #7 of 11
Quote:
Originally Posted by mastercommander View Post

In plug your PC lol
If that doesn't work pray for mercy

If that doesn't work.. INFINITE POWER!!!! devil.gif
Define Mini C
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K ASUS ROG MAXIMUS VIII GENE MSI GTX 1070 GAMING X Kingston HyperX Savage DDR4 32GB (2x16) 
Hard DriveCoolingOSMonitor
Samsung 960 Pro SSD M.2 - 512GB  Noctua NH-D15 Windows 10 Pro Dell Ultrasharp U3011 
KeyboardPowerCaseMouse
Ducky Shine 3 (MX Red) Corsair AX760 Fractal Design Define Mini C Zowie FK1 
Mouse PadAudio
SteelSeries QcK+ ASUS Xonar U7 
  hide details  
Reply
Define Mini C
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-6700K ASUS ROG MAXIMUS VIII GENE MSI GTX 1070 GAMING X Kingston HyperX Savage DDR4 32GB (2x16) 
Hard DriveCoolingOSMonitor
Samsung 960 Pro SSD M.2 - 512GB  Noctua NH-D15 Windows 10 Pro Dell Ultrasharp U3011 
KeyboardPowerCaseMouse
Ducky Shine 3 (MX Red) Corsair AX760 Fractal Design Define Mini C Zowie FK1 
Mouse PadAudio
SteelSeries QcK+ ASUS Xonar U7 
  hide details  
Reply
post #8 of 11
Are you using the latest bios for the board? Is there a setting in the bios you may have missed?
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
post #9 of 11
Thread Starter 
Didn't get into the BIOS (had to leave to do stuff), want to try that just in case to see if I miss anything, and probably update BIOS just in case before sending it. Right now we just turn the computer off by unplugging the PSU but she's not ghetto enough just quite yet.

Edit: as said, the computer did it before installing windows, so it's not OS stuff.
I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
  hide details  
Reply
I like turtles ^^
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 980x Gigabyte X58A-OC HIS Radeon HD 6970 2 GB Turbo 16GB Kingston HyperX 
Hard DriveHard DriveCoolingOS
WD Caviar Blue 640 GB + WD Caviar Blue 320 GB Silicon Power SSD V30 60Gb Antec Khuler 620 Windows 8 professional 64bits 
MonitorKeyboardPowerCase
22" LG + 17" LG Razer Blackwidow Ultimate Be Quiet Pure Power L8-CM-530W Antec 900 
MouseMouse Pad
Logitech G400 Roccat Taito 
  hide details  
Reply
post #10 of 11
That's how I had to turn mine off when I had the issue
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
SKYnet
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel I7 4930K @ 4.6ghz ASUS Rampage IV Extreme EVGA GTX 970 EVGA GTX 970 
RAMHard DriveHard DriveOptical Drive
G. Skill Ripjaws X 4x4gb 1.5tb WD Caviar Green SATA Samsung 840 EVO 250gb SSD HP USB DVD 
CoolingCoolingOSMonitor
Antec Kuhler 650 ThermalRight True Spirit 140 Power Windows 10 Ultimate 64 bit Samsung 240 HD TOC 
KeyboardPowerCaseMouse
Razor Lycosa PC Power and Cooling Silencer 910 NZXT Switch 810 Matte Black It clicks.............. 
Mouse Pad
IKEA $1 pad 
  hide details  
Reply
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