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I guess it's time for RMA? (GTX 580 Lightning Extreme)

post #1 of 9
Thread Starter 
Simply put, I accidentally dropped it while looking around my room for another SATA cable. Here's the result of it:

I haven't really run any test to check whether it's still functional or not, although from the look of it, that's quite a bad dent :/

What should I do now? RMA right away, or try to hook it up and test whether it's still working or not? My warranty is still valid until 2014 btw.
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post #2 of 9
They will not accept that as it is user damage. I don't think you will have any issues with the card though, but I could be wrong. You might have cracked off the wick inside the heat pipe.

Try testing it and see how the card is. Just run it at stock speeds and run a few loops of heaven. See how the temps are.

If push comes to shove, you can always get a third party heat sink and put onto the card.
 
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post #3 of 9
i believe rma doesn't cover "physical damage" but it is just the heat pipe so it should work still
post #4 of 9
Quote:
Originally Posted by Ecks9T View Post

i believe rma doesn't cover "physical damage" but it is just the heat pipe so it should work still

The heat pipe has a wick inside. If that is damaged, it will render the heat pipe useless.

Again, i would try testing it and see how the card is. If it isn't functioning properly, get yourself a nice aftermarket cooler.
 
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post #5 of 9
As 2 have already stated, it should work, as long as the impact did not shock the GPU core.
A dented heatpipe will hardly make any difference at all, if it is only the heatpipe...
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post #6 of 9
Quote:
Originally Posted by amd655 View Post

As 2 have already stated, it should work, as long as the impact did not shock the GPU core.
A dented heatpipe will hardly make any difference at all, if it is only the heatpipe...

I doubt the card is damaged. The only thing I would worry about is if the temps would be higher than normal. The only way to find out is to test the card.
 
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post #7 of 9
Thread Starter 
Well, I looked around where the card hit for any possible debris and didn't see anything on the ground. I could be wrong though.

So you suggest that I should try to hook it up, run a few benchmarking tools and check the temp? Btw, what is a wick?

Thank you for all the quick response thus far, appreciate it thumb.gif
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post #8 of 9
If you RMA it, they will just send it back on your dime, since its Physical damage and its user damage.
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post #9 of 9
Quote:
Originally Posted by Duplicated View Post

Well, I looked around where the card hit for any possible debris and didn't see anything on the ground. I could be wrong though.

So you suggest that I should try to hook it up, run a few benchmarking tools and check the temp? Btw, what is a wick?

Thank you for all the quick response thus far, appreciate it thumb.gif

Only option left is to turn it on. You can't RMA it. Unless.... I don't know. Maybe you just don't want it, I do accept donations biggrin.gif
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