MWe were told it would take 3-5 days AFTER they receive the laptops to get our money back, again, what the ****? They sure as hell didn't wait until they were in our hands to charge us, so we asked for our refund the moment the UPS guy shows TD proof he picked them up. I'm NOT waiting a week to get my money back, just so Tiger can sit on it and pad their interest accounts. If they do not put the money back on the debit card either A. when UPS picks it up, or B. the moment it's delivered to their hands, we will be talking to the BBB and an attorney.
Theft over $300 is a felony, TigerDirect.
30 secs it took me to look up their policies that are available for anyone to read prior to deciding one ONES OWN to purchase from tigerdirect.
I suggest you take a look at your post and re-think who is at fault here.
I would say your lack of educating yourself on the policies of a company you want to do business with is your OWN fault.
All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. Return processing may take up to 5 business days from the time your product is received."
Common sense would dictate that a company would like to physically receive the BOX from the carrier to inspect it and insure it is what is is. It is NOT unreasonable for them to want to do this. A carrier that is picking up the box has not responsibility in understanding what is in the box.
Again...your perspective on having a company transfer money back to you the minute a company not associated with TD is again quite telling into your concept of how common consumer transactions work.
Also, if you believe a company is making any level of interest on credit card transactions and 3-5 days....sigh.
Edited by YP5 Toronto - 3/21/13 at 3:53pm