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MSI Radeon 6870 Shuts off while playing Natural Selection 2

post #1 of 15
Thread Starter 
Ok, i downloaded this weekends free steam game, Natural Selection 2 and i was playing on a server and my gpu was around 75-80oC i think and all of a sudden, monitor blanks, no signal and my gpu turns off, Fans on the gpu turn off and i can still hear sound of the game and the windows key still brings it to the desktop. At this point i panic'd and held the power button to shut it down. Turned it back on and it starts fine with no issues. When checking the event log, i found somthing weird right before the unexpected shutdown event, PlugandPlay has entered the running state. The events before that show all 4 of my cpu cores doing this:

Processor 0 in group 0 exposes the following:

2 idle state(s)
6 performance state(s)
0 throttle state(s)
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post #2 of 15
Thread Starter 
I havent played Natural Selection 2 or any other game like those using Cry-Engine 3 until i know what caused it to shut off.
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post #3 of 15
Quote:
Originally Posted by NeoReaper View Post

Ok, i downloaded this weekends free steam game, Natural Selection 2 and i was playing on a server and my gpu was around 75-80oC i think and all of a sudden, monitor blanks, no signal and my gpu turns off, Fans on the gpu turn off and i can still hear sound of the game and the windows key still brings it to the desktop. At this point i panic'd and held the power button to shut it down. Turned it back on and it starts fine with no issues. When checking the event log, i found somthing weird right before the unexpected shutdown event, PlugandPlay has entered the running state. The events before that show all 4 of my cpu cores doing this:

Processor 0 in group 0 exposes the following:

2 idle state(s)
6 performance state(s)
0 throttle state(s)

Maybe your pci-e power state is not running at 100 percent, have a look at your power settings then advanced. It maybe that your psu is not efficient enough to run your card and is causing it to cause issues while running this game since your graphic would be running more than it does at idle. I know this happened to me with my old gtx 295 with an generic power supply while running crysis 1 since my 12v rail didn't supply the card enough. Idk? Since I dont have much to go on, does this happen in other games aswell.
Edited by itz.clint - 3/23/13 at 5:59am
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post #4 of 15
Thread Starter 
Well 500W is more than enough for a 6870, Says on the box and on the calculator.
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post #5 of 15
Quote:
Originally Posted by NeoReaper View Post

Well 500W is more than enough for a 6870, Says on the box and on the calculator.

Depends on the brand I had an titan 1000w psu with my old gtx 295 and it couldnt run on it until I upgraded to my hx-1000w. The psu was only running at about 650w and had a 12amp on rail so yes it does on the brand link me your psu.
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post #6 of 15
Thread Starter 
Look under my rig (AMD Bulldozer) VVV thats everything about my pc.
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post #7 of 15
Quote:
Originally Posted by NeoReaper View Post

Look under my rig (AMD Bulldozer) VVV thats everything about my pc.

I'll have a look to see what are your specs with your psu.
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post #8 of 15
Dual +12VDC @ 37A (Combined) this is what your psu puts out full stop. It says your psu is non modular so I guess the atx, aux, sata etc run on on rail 1 while your gpu is running on the second rail I think you have enough to run your card. It says continuous power 500w but Im not sure this is its true power, does it do it with any other games. Try insert your card into the pci-e slot again and making sure the power connections are seated properly, then try it let me know how that goes.
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post #9 of 15
Thread Starter 
Ive reseated the card and both the Power connectors snapped into place so they are connected properly and i can run games like Nexuiz on steam which uses the CryEngine III, no issue with it whatsoever even though the card gets more hotter and the fps drops abit in Nexuiz, so i dont know whats going on.

EDIT: Would it be the Vram because ive got another thread about my overclocking and the Vram gets hotter than the GPU, when its at 70oC the Vram sits around 80oC. Would by any chance the card shut off to protect the Vram or somthing?
Edited by NeoReaper - 3/24/13 at 3:28am
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post #10 of 15
Quote:
Originally Posted by NeoReaper View Post

Ive reseated the card and both the Power connectors snapped into place so they are connected properly and i can run games like Nexuiz on steam which uses the CryEngine III, no issue with it whatsoever even though the card gets more hotter and the fps drops abit in Nexuiz, so i dont know whats going on.

EDIT: Would it be the Vram because ive got another thread about my overclocking and the Vram gets hotter than the GPU, when its at 70oC the Vram sits around 80oC. Would by any chance the card shut off to protect the Vram or somthing?

Graphics cards normally shut down at about 105 deg I think, I know that cpu's are more sensitive then the graphics. It could just be something to do with that game then since you have no problem with others. Try updating your displays drivers to see if you have the latest ones thats all I can really say hope I have helped you tho.

Maybe other ocn members could share there info running the same graphics card with this game, I'm sure they would be glade to help you so.
Edited by itz.clint - 3/24/13 at 6:06am
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Overclock.net › Forums › Graphics Cards › AMD/ATI › MSI Radeon 6870 Shuts off while playing Natural Selection 2