My experience has been BEYOND HORRIBLE from the seller dream-seller. I ordered my monitor on APRIL 7th and they still have not ship my monitor. They will just give you BS and tell you that they will be shipping it TOMORROW every-time you ask about your shipment.
Dear dream-seller, APRIL 11th
I was told over and over that you will be shipping out my item and provide me with a tracking number. You told me that I will be "finding a tracking number later today". I have waited 3-4 days and still no shipping. As of right now, this is a one star service.
Dream-seller to me APRIL 11th
Hi, I am very sorry. And thank you for contacting me.
It turned out that this order was missing on the 'Awaiting shipment' list.
After refund of the price difference, it went from 'Awaiting shipment' list to 'Awaiting payment' list. Ebay system does so.
That's why our shipping team missed it. I sincerely apologize.
We shipped out your item today and the fedex tracking number is xxxxxxxxxxxxxxxx.
I hope you have a good weekend.
Me to dream-seller April 14th
I sent another emailed regarding the shipping of my package to dream-seller
dream-seller to me April 14th
Hi, thank you for your message.
I apologize for failing to give you the humble service you deserve. My dealing with the situation was not mature, I admit.
There has been a miscommunication between me and our warehouse person. I am very sorry for letting you down.
I had our accountant to issue a full refund. You can find it done in a few hours.
This is a 3% discount coupon number as a sign of apology.
You can use it next time you purchase from us. Upon presenting this number, you will be given 3% discount. I hope my apology and regret for not doing well is known to you.
And QX2710 monitor is available to you also. If you want it, you can make a purchase again. We always welcome you as a valid customer.
I am sorry again for my bad. Please kindly forgive me.
I hope you have a good day.
Me to dream-seller April 14
Can you not refund me and send me my monitor as soon as possible? I do not want to wait another week.
Dream-seller to me April 14
Hi, thank you very much for your reply.
Ok, I told the shipping team to put you on the top of the shipping list.
Shipping will be done tomorrow, (truely this time), fedex person will pick up tomorrow afternoon and the tracking information will be uploaded from the evening or so, Korean time. Would it be ok?
I will try my best not to disappoint you again. Thank you a lot for your reply.
More Bull---- on the 15th and here is the last message that i had with dream-seller
me to dream seller APRIL 15
I just can't wait to hear your next excuse for not shipping my monitor. I was told "truly this time" on April 14 claiming that you will be shipping the monitor "tomorrow". It has been over 24 hours since you sent that message. I just don't understand how do you even get a 98.5% customer rating. All i want is my monitor and it has been 8-9 days since i placed the order. I believe your story every-time and this is getting out of control. I don't think you would like it if your suppliers were 1 week late with your orders. Why would you this to your customers? I do not want a refund . I just have a simple request! ship out the monitor.
dream-seller to me April 15
Hi, the monitors are all ready for shipping now. We are just waiting for Fedex pick up and our shipping team is doing the paper work. Everything is ok now.
And the good news is that we ship to you pixel perfect model to show our apology for the delay without any additional cost. I hope you like it.
Have a good day.
I am posting this because I want to inform potential buyers about the dream-seller. My experience has been beyond horrible. For those of you who want buy a monitor, i advise not to buy from dream-seller and get it from BCC. Dream-seller will keep sweet talking you about shipping out your items soon when they are not going to do it. I seriously do not understand why it is taking them so long to ship my order. I live in California and i don't think that was the problem. From previous posters, some had received monitors already. I am pretty sure that i have ordered before them (April 7th). The 40 dollars that I am saving with dream-seller is diffidently not worth the 9days+ waiting.
I can provide screenshot of my ebay account/history if anyone has any doubt.