Originally Posted by theturbofd
Pre load started already. I still haven't received my key nor does my BF4 copy even show a release date or pre load date. I provided him proof that preload started at 11am EST and he refuses to believe it.
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I pre ordered battlefield 4 Digital Deluxe on june 25,2013 and it has been added to my account yet I'm not able to pre load nor does a key show up
The same exact thing happened to me. I preordered the digital deluxe copy back in June, and ordered Premium last week.
For the past 4 months the digital deluxe game has been in my game library. I went in today and I had no key nor an option to preload. I checked my order history and the preorder isn't shown anywhere.
I finally contacted EA and made sure that they canceled my order. They stated that no order had been placed, and that a glitch had made the game appear in my library.
Anyways, they cleared the game out of my library and I then attempted to order the game at a discounted price from GMG. For some reason NONE of my credit cards would work on that site.
Finally I went back to Origin, ordered the standard copy and am preloading it now.
One thing I don't understand is how Origin let me purchase the Premium add on when I supposedly didn't own the game.
Oh well, its all been taken care of. Perhaps your best course of action is to do as I've done.