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[Released] Unable to Approve Members of a Group

post #1 of 13
Thread Starter 
  • What happened?

    I am unable to approve members for a group that requires approval (for which I am the admin).

  • Are you able to reproduce this problem consistently?

    Yes.

  • What steps did you take to reproduce this problem?

    Navigate to "Pending Group Members", select "Approve Membership" from the dropdown. Nothing happens.

  • What action did you expect to occur when this bug appeared?

    Some sort of indication that the member has been added to the group and removal from the pending list.

  • Any additional information that will help us diagnose the issue:

    In the image below, my mouse is hovering on the "Approve Membership" selection. At the bottom of the page, you can see the link that it uses. This link does not change between the approve and deny functions. (could be JS but it's not working either way)



  • Browser, active browser addons, and operating system:

    Chrome, fully updated and IE10 fully updated. W7 Pro X64.

  • URL where the issue occurs:

    http://www.overclock.net/groups/members/2211/show/pending/

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post #2 of 13

Hi there, thanks for reporting this. I was able to reproduce and confirm this bug. It is filed as ticket #12708. Thank you!

post #3 of 13
Thread Starter 
Thank you! Hopefully this one gets fixed soon. The group that I am unable to approve people in is for an event that is quickly approaching!
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post #4 of 13
Quote:
Originally Posted by xxbassplayerxx View Post

Thank you! Hopefully this one gets fixed soon. The group that I am unable to approve people in is for an event that is quickly approaching!

 

No problem. We're still working on a solution for this and it might take some additional time depending on how fast we can get a live fix.

 

While you're waiting, my team has provided you with a work around:

 

1.) You (as the admin of the group) receive the PM that requests membership approval

2.) Please use the PM's links to approve members while we get this squared

 

Hope this helps!

post #5 of 13
Have you tried approving someone else? Try me biggrin.gif
     
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MonitorKeyboardPowerCase
3x Yamakasi Catleap Q270 "extreme OC" 120hz 1440p Razer Blackwidow 2013 Corsair AX1200i COSMOS 2 
MouseMouse PadAudioAudio
Razer Ouroboros ?Vespula? Crappy 2.1 Logitech Raze Tiamat 7.1 
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post #6 of 13
Thread Starter 
Quote:
Originally Posted by HuddlerSteph View Post

No problem. We're still working on a solution for this and it might take some additional time depending on how fast we can get a live fix.

While you're waiting, my team has provided you with a work around:

1.) You (as the admin of the group) receive the PM that requests membership approval
2.) Please use the PM's links to approve members while we get this squared

Hope this helps!
Might have just run into another bug... I've not gotten any PM's when people request access. I only found out that they had requested access when one of the three pending members asked why he had not been approved yet and I found the "Pending" section in the group.
Bench Stuffs
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ITX Daily Driver
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For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
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CPUCPUCPUCPU
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GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
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Bench Stuffs
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ITX Daily Driver
(11 items)
 
For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
Intel Core i7 920 Intel Xeon W3520 Intel Core i7 4770K Intel Core 2 Duo E8500 
CPUCPUCPUCPU
Intel Pentium G3258 Intel QX9650 AMD FX 4300 Intel E2140 
CPUMotherboardGraphicsGraphics
E4300 Asus Rampage Extreme / P5E3 Deluxe / Gigabyte X... MSI GTX 275 Lightning MSI HD 7970 Lightning 
GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
RAMRAMRAMRAM
Corsair Dominator Platinum 2666 10-12-12 Samsung Corsair Dominator GT 2000 7-8-7 Hypers Kingston HyperX 2000 9-9-9 BBSE G.Skill Trident 2000 9-9-9 PSC 
Hard DriveHard DriveHard DriveCooling
Kingston SSD Now! 128GB Patriot Torqx 2 32GB Seagate 80GB XPSC Rasa + EK VGA + HWLabs Black Ice GTX 360 +... 
OSOSOSKeyboard
W7 Pro x64 SP1 Windows XP x86 SP3 W8.1 Ducky Shine 3, Cherry Brown Switches 
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post #7 of 13
Quote:
Originally Posted by xxbassplayerxx View Post


Might have just run into another bug... I've not gotten any PM's when people request access. I only found out that they had requested access when one of the three pending members asked why he had not been approved yet and I found the "Pending" section in the group.

 

Oh, that's important for me to know. Let me add that additional information to the ticket. Thanks!

post #8 of 13
Thread Starter 
Hmm... Just got a PM saying the user "twoo" wants to join the group.

I just searched my email and it's the first of the sort. There were three people in limbo before this that I never received PM's about.
Bench Stuffs
(32 items)
 
ITX Daily Driver
(11 items)
 
For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
Intel Core i7 920 Intel Xeon W3520 Intel Core i7 4770K Intel Core 2 Duo E8500 
CPUCPUCPUCPU
Intel Pentium G3258 Intel QX9650 AMD FX 4300 Intel E2140 
CPUMotherboardGraphicsGraphics
E4300 Asus Rampage Extreme / P5E3 Deluxe / Gigabyte X... MSI GTX 275 Lightning MSI HD 7970 Lightning 
GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
RAMRAMRAMRAM
Corsair Dominator Platinum 2666 10-12-12 Samsung Corsair Dominator GT 2000 7-8-7 Hypers Kingston HyperX 2000 9-9-9 BBSE G.Skill Trident 2000 9-9-9 PSC 
Hard DriveHard DriveHard DriveCooling
Kingston SSD Now! 128GB Patriot Torqx 2 32GB Seagate 80GB XPSC Rasa + EK VGA + HWLabs Black Ice GTX 360 +... 
OSOSOSKeyboard
W7 Pro x64 SP1 Windows XP x86 SP3 W8.1 Ducky Shine 3, Cherry Brown Switches 
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Corsair AX1200 Dimastech Easy V2.5! <3 Logitech G5 Battlefield 2142 Edition Puretrak Stealth 
  hide details  
Reply
Bench Stuffs
(32 items)
 
ITX Daily Driver
(11 items)
 
For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
Intel Core i7 920 Intel Xeon W3520 Intel Core i7 4770K Intel Core 2 Duo E8500 
CPUCPUCPUCPU
Intel Pentium G3258 Intel QX9650 AMD FX 4300 Intel E2140 
CPUMotherboardGraphicsGraphics
E4300 Asus Rampage Extreme / P5E3 Deluxe / Gigabyte X... MSI GTX 275 Lightning MSI HD 7970 Lightning 
GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
RAMRAMRAMRAM
Corsair Dominator Platinum 2666 10-12-12 Samsung Corsair Dominator GT 2000 7-8-7 Hypers Kingston HyperX 2000 9-9-9 BBSE G.Skill Trident 2000 9-9-9 PSC 
Hard DriveHard DriveHard DriveCooling
Kingston SSD Now! 128GB Patriot Torqx 2 32GB Seagate 80GB XPSC Rasa + EK VGA + HWLabs Black Ice GTX 360 +... 
OSOSOSKeyboard
W7 Pro x64 SP1 Windows XP x86 SP3 W8.1 Ducky Shine 3, Cherry Brown Switches 
PowerCaseMouseMouse Pad
Corsair AX1200 Dimastech Easy V2.5! <3 Logitech G5 Battlefield 2142 Edition Puretrak Stealth 
  hide details  
Reply
post #9 of 13
Quote:
Originally Posted by xxbassplayerxx View Post

Hmm... Just got a PM saying the user "twoo" wants to join the group.

I just searched my email and it's the first of the sort. There were three people in limbo before this that I never received PM's about.

 

Yes, that's our team member doing some re-con to figure out what's going on.

 

Looks like your reports are lining up with our investigation. Please let me know if you notice anything else since we're gathering info to pinpoint the problem.

 

Update: Looks like we're going to make an attempt to fix this tomorrow as there's no work around for the issue. sad-smiley-002.gif


Edited by HuddlerSteph - 4/1/13 at 6:07pm
post #10 of 13
Thread Starter 
It's never easy lol. Thanks for the effort!
Bench Stuffs
(32 items)
 
ITX Daily Driver
(11 items)
 
For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
Intel Core i7 920 Intel Xeon W3520 Intel Core i7 4770K Intel Core 2 Duo E8500 
CPUCPUCPUCPU
Intel Pentium G3258 Intel QX9650 AMD FX 4300 Intel E2140 
CPUMotherboardGraphicsGraphics
E4300 Asus Rampage Extreme / P5E3 Deluxe / Gigabyte X... MSI GTX 275 Lightning MSI HD 7970 Lightning 
GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
RAMRAMRAMRAM
Corsair Dominator Platinum 2666 10-12-12 Samsung Corsair Dominator GT 2000 7-8-7 Hypers Kingston HyperX 2000 9-9-9 BBSE G.Skill Trident 2000 9-9-9 PSC 
Hard DriveHard DriveHard DriveCooling
Kingston SSD Now! 128GB Patriot Torqx 2 32GB Seagate 80GB XPSC Rasa + EK VGA + HWLabs Black Ice GTX 360 +... 
OSOSOSKeyboard
W7 Pro x64 SP1 Windows XP x86 SP3 W8.1 Ducky Shine 3, Cherry Brown Switches 
PowerCaseMouseMouse Pad
Corsair AX1200 Dimastech Easy V2.5! <3 Logitech G5 Battlefield 2142 Edition Puretrak Stealth 
  hide details  
Reply
Bench Stuffs
(32 items)
 
ITX Daily Driver
(11 items)
 
For Sale: 6GHz+ 980X
$225 (USD) or best offer
CPUCPUCPUCPU
Intel Core i7 920 Intel Xeon W3520 Intel Core i7 4770K Intel Core 2 Duo E8500 
CPUCPUCPUCPU
Intel Pentium G3258 Intel QX9650 AMD FX 4300 Intel E2140 
CPUMotherboardGraphicsGraphics
E4300 Asus Rampage Extreme / P5E3 Deluxe / Gigabyte X... MSI GTX 275 Lightning MSI HD 7970 Lightning 
GraphicsGraphicsGraphicsGraphics
Asus GTX 285 Matrix Platinum MSI HD 5870 Lightning EVGA GTX 980 TI Classified K|ngp|n Edition MSI GTX 580 Lightning 
RAMRAMRAMRAM
Corsair Dominator Platinum 2666 10-12-12 Samsung Corsair Dominator GT 2000 7-8-7 Hypers Kingston HyperX 2000 9-9-9 BBSE G.Skill Trident 2000 9-9-9 PSC 
Hard DriveHard DriveHard DriveCooling
Kingston SSD Now! 128GB Patriot Torqx 2 32GB Seagate 80GB XPSC Rasa + EK VGA + HWLabs Black Ice GTX 360 +... 
OSOSOSKeyboard
W7 Pro x64 SP1 Windows XP x86 SP3 W8.1 Ducky Shine 3, Cherry Brown Switches 
PowerCaseMouseMouse Pad
Corsair AX1200 Dimastech Easy V2.5! <3 Logitech G5 Battlefield 2142 Edition Puretrak Stealth 
  hide details  
Reply
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