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Asus N56VZ New - Hard Crash

post #1 of 2
Thread Starter 
Hello,

The long story short:

When I am playing Battlefield 3, watching online videos (FlowPlayer), the machine hard crashes (see video):
https://vimeo.com/62970730

I checked the regular hardware errors: RAM with Memtest (3 Hrs), CPU with Prime95 (2Hrs) and 3D Mark, Kombustor for GPU (3 Hours) - no crashes.
I created a random resource hungry project in After Effects, which rendered for 5 Hrs 28 Minutes stressing the CPU, RAM, GPU all always above 95% usage - surprisingly no crashes.
Temps were <75 Celsius during the test, cooling is okay.
Also borrowed Dead Space 3 from my friend aaaand - no crashes for 3 Hours!

It happens only when playing Battlefield 3 and watching online flash videos.

I suppose it should be a driver problem.

All correct drivers installed from respective sites.

Windows 7 64-bit Home Premium OEM
i7 3610QM
8GB DDR3 1600 Mhz RAM
GT650 4GB VRAM
Intel SSD 180 GB (330 series)
Factory 1 TB 5400 RPM in Mediabay

The Notebook is 2 weeks old.

Any help appreciated to solve this.

Thank you.
    
CPUMotherboardGraphicsRAM
Intel Core i7-3630QM N56VZ GeForce GT650M 4 GB (OC to GTX 660m range) Corsair Vengeance 8 GB 
Hard DriveHard DriveOptical DriveOS
Intel SSD 330 180 GB WD Scorpio 1024 GB External IcyBox Windows 7 64Bit 
MonitorKeyboardPowerMouse
15.6 Full HD Matte Standard backlit A huge Friggin AC adapter Razer Copperhead 
Mouse PadAudio
Mantis Control M-Audio Fast Track C400 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Core i7-3630QM N56VZ GeForce GT650M 4 GB (OC to GTX 660m range) Corsair Vengeance 8 GB 
Hard DriveHard DriveOptical DriveOS
Intel SSD 330 180 GB WD Scorpio 1024 GB External IcyBox Windows 7 64Bit 
MonitorKeyboardPowerMouse
15.6 Full HD Matte Standard backlit A huge Friggin AC adapter Razer Copperhead 
Mouse PadAudio
Mantis Control M-Audio Fast Track C400 
  hide details  
Reply
post #2 of 2
First things first is to go into your Event Viewer and see what kinds of errors you are getting when the crash happens, and then you can look up the error codes and what processes it's related to and track down the bug, if it is a software issue that is. If the error codes point to hardware, then try creating a new partition and installing Windows 7 on it (that way you have two Windows 7 installs on the same computer) and see if you get the problem still. Don't use your ASUS recovery CD's to do the new install, I suggest using your bare Windows 7. If you get the problem then you know it's a hardware issue, if you don't get the problem then it is a software issue. If it's software, you could just switch over to that second install and not have to worry about it (and it'll get rid of the bloatware that came with the computer). If it is a hardware issue (unlikely) then you can send it into ASUS.
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