Overclock.net › Forums › Graphics Cards › NVIDIA › I need help please. Game black screens and crashes to desktop.
New Posts  All Forums:Forum Nav:

I need help please. Game black screens and crashes to desktop.

post #1 of 8
Thread Starter 
Hi

I am sitting with a strange issue. Since last year I have been trying to play Far Cry 3 on my system:

* Intel Core i7 2600K (no overclock)
* Asus Sabertooth P67
* 8GB of RAM
* MSI GeForce GTX 670 Power Edition OC (factory OC)
* OCZ Vertex 3 SSD for OS
* Seagate 3TB SATA 6Gbps HDD for storage and running games from
* Windows 8 64 bit

With Far Cry 3 specifically, I experienced random crashes to desktop with error "Far Cry 3 has stopped working". I also occasionally experienced a black screen with the audio/sound stuck in a loop or stutter. If I ALT & TAB out of this black screen with audio loop state to task manager, it says the EXE of the game in not responding.

After updating the game over time (now the latest version 1.05), Uplay as well as numerous nVidia GeForce drivers (including BETA), the crash to desktop issue "Far Cry 3 has stopped working" appears to have disappeared.

However, I still have the issue of the random black screen and audio loop/stutter issue whereby the game EXE is not responding. This happens from 15min or less of gameplay.

I have tried:

1.) install numerous patches from 1.01 right up to 1.05
2.) update numerous nVidia drivers, including the latest beta drivers at this point in time
3.) disabled FPS overlays like MSI Afterburner / FRAPS
4.) ran game in both DX9 and DX11 modes
5.) disabled anti-aliasing
6.) tried running game on Windows 7 and recently on a brand new installation of Windows 8 with very basic apps & drivers only (reformatted, NOT upgraded)
7.) tried game in both online and offline modes
8.) updated Uplay to latest version
9.) disabled Windows UAC on both installation instances of Windows10.) disabled vsync
11.) tried more than one sound card using completely different chipsets and drivers
13.) motherboard BIOS is latest version

Then a friend pointed out to me that I have been complaining about more than just FC3, but also Assassin's Creed 3 & Tomb Raider. At first I thought it was just crappy console ports in need of some patching TLC, but when the new BioShock also game me trouble (although only once), I now believe there is something else wrong with my system perhaps. StarCraft 2 HOTS on the other hand has no issues!?!?

I ran memtest86 & memtest86+, no errors. I removed the XMP memory profile and set it to AUTO, still didn't resolve my issue. I ran all the available tests on my Seagate storage drive, no error.

Then I sniffed around in event viewer and found one warning under Windows Logs > System events around each time I experience issues: "Display driver nvlddmkm stopped responding and has successfully recovered." I suspect this is my issue.

As mentioned, I have already tried many display drivers and even reloaded the OS from Windows 7 to 8.

I am really desperate. Any ideas? Thanks
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
post #2 of 8
You could try Microsoft Fix it. It solved a problem for me last time but it was some long time back during vista. http://support.microsoft.com/kb/2665946 Maybe it helps you out this time
post #3 of 8
Thread Starter 
Quote:
Originally Posted by huzzug View Post

You could try Microsoft Fix it. It solved a problem for me last time but it was some long time back during vista. http://support.microsoft.com/kb/2665946 Maybe it helps you out this time

Thank you.

I saw this advice on another post. The MS Fix it does not apply to my system (Windows 8). Also, on the other post, the guy had a point when he said that increasing the timeout period may alleviate the symptom yes, but probably not fix the cause.
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
post #4 of 8
could you try system restore. I'm not sure but it may help to solve this if there are some changes done recently
post #5 of 8
Thread Starter 
Quote:
Originally Posted by huzzug View Post

could you try system restore. I'm not sure but it may help to solve this if there are some changes done recently

Hi. Thank you for the input. As mentioned, I have been experiencing this issue with my older Windows 7 installation as well as my new Windows 8 instance, thus it could not be related to a specific state or change to it
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
post #6 of 8
Thread Starter 
I am leaning towards the idea that my graphics card may be faulty and that the issue is thermally or voltage related. I did not overvolt or OC my card, it has a factory OC. Somehow this issue may be related to MSI overvolting the GTX 670 & 66Ti Power Editions (PE) as uncovered by Tom's Hardware a while back
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
post #7 of 8
Well just use the HD graphics and try to run the game with it (it will run, although you'd have to dumb down the settings). You could also, try and stress the card with Heaven, Valley or 3DMark
post #8 of 8
Thread Starter 
I think I found my issue:

http://www.tomshardware.com/news/MSI-GTX-660-670-overvolting-PowerEdition,18013.html

"... In other cases, MSI’s circuit trick can trigger a black screen or cause a driver crash when a change of load occurs..." This is my exact issue. black screen, freeze and driver crash according to event viewer

Card is going back to supplier. I read that all the newer ones are no longer overvolted. Does anyone know how I can identify that specific revision of the card that is no longer overvolted?
Edited by CTV - 3/31/13 at 10:39am
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
The "other" wife
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 3770K (Ivy Bridge) Asus Sabertooth Z77 ASUS Strix GeForce GTX 970 OC 16GB Kingston HyperX DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung SSD 850 EVO 250GB Seagte 3TB SATA (ST3000DM001) LG DVR-RW Corsair Hydro Series H100i GTX 
OSMonitorKeyboardPower
MS Windows 10 Pro (64bit) Samsung SyncMaster P2770 27" LCD Corsair Strafe RGB (MX Silent) Corsair AX760i 
CaseMouseMouse PadAudio
Corsair Graphite 760T Logitech G303 Daedalus Apex Steelseries QcK Limited Asus Xonar DX 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: NVIDIA
Overclock.net › Forums › Graphics Cards › NVIDIA › I need help please. Game black screens and crashes to desktop.