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BSOD while gaming caused by atikmpag.sys

post #1 of 6
Thread Starter 
Every time I play a game which uses a moderate amount of graphics, my screen will freeze. The screen will turn all black for around 5 seconds, and then turn all white. Then the BSOD will occur, saying the problem is atikmpag.sys. I am using Windows 7, 64 bit computer. Graphics card AMD Radeon HD 7730M. I have tried installing older versions of the graphics drivers, and reinstalling them from ATI to no avail. I have used windbg.exe, which confirms the problem is atikmpag.sys

Suggestions?

Thanks
post #2 of 6
Welcome to OCN smile.gif

What is the BSOD code you're getting? Is the 7730m overclocked (default speed is 575MHz, right?)? is the CPU oc'ed ? (which laptop is it btw?)
What drivers did you use? How did you uninstall the drivers?

Try out AMD's Official Uninstallation Utility along with the latest AMD drivers.
Could be an overheating issue, how are the temps? if the laptop is heavily used in a dusty environment, a can of compressed air could solve it (short bursts into the fan outlets).

Sometimes, when updating AMD drivers, Windows file management screws things up & you end up with random BSODs (happened to me).
Only way to resolve it was doing a fresh Windows installation.
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TheSadFlute
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post #3 of 6
Hi. I have the same problem. Videocard: AMD Radeon HD 7730m and (APU?) Radeon HD 7660g, CPU: AMD A10 4 core 2.30 GHz, RECENTLY installed a solid state drive. Computer: Asus N56DP windows 7 64-bit.
My problem is occuring when I start playing counter-strike source, it may work for a while but then I get a blue screen. However, when I'm playing Rise of nations everything works fine.

I've tried uninstalling the hole chipset and also did a driver sweeper (deleting only graphics files), it didn't work. I have also tried older and new versions of the chipset.

Can someone please help me? smile.gif
post #4 of 6
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post #5 of 6
Quote:
Originally Posted by eXXon View Post

Welcome to OCN smile.gif

What is the BSOD code you're getting? Is the 7730m overclocked (default speed is 575MHz, right?)? is the CPU oc'ed ? (which laptop is it btw?)
What drivers did you use? How did you uninstall the drivers?

Try out AMD's Official Uninstallation Utility along with the latest AMD drivers.
Could be an overheating issue, how are the temps? if the laptop is heavily used in a dusty environment, a can of compressed air could solve it (short bursts into the fan outlets).

Sometimes, when updating AMD drivers, Windows file management screws things up & you end up with random BSODs (happened to me).
Only way to resolve it was doing a fresh Windows installation.

I think something along these lines happened to me recently. After reinstalling the latest drivers i started getting bsods 116 and one other gpu/driver related one. So i did a few reinstalls, uninstalling via multiple methods, reg deletes.

Still the problem hung around, until i went back to the 13.9 driver. I do think using the old driver may be affecting my bf4 frames a bit but no other choice currently, may try a fresh install or restoring a disc image next.

The weird thing is i was running newer drivers before i overclocked my cpu but while overclocking got the 116 bsod so i did the driver re install and then that happened
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sloppy seconds
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LG BR RW DVD Noctua dh14 fractal silent series 140mm fans x5 Win8.1 pro 64 
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Qnix 96hz 1440p Razer blackwidow Silverstone strider plus 850w Fractal design r4 
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post #6 of 6
Resolved my problem by uninstalling the chipset, did a driver sweep, installed chipset without display drivers and AMD vision engine control center Then I found catalyst 13.4 with the support of my displaycard's (7660G + 7700M dual graphics) on the internet, installed it after the installation of the chipset. My computer now recognize my display adapters (in device manager) as "AMD radeon HD 7660G + 7700 dual graphics", which it didn't do before.
And I haven't got a bluescreen yet.
Edited by inzomania - 11/30/13 at 10:18am
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