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Is my modem frying?

post #1 of 8
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Hey, for the past week I have noticed that burnt/very warm electronic smell, that is quite distinguishable, upon entering the room where my cable modem is. It took me a little bit to figure out where the smell was coming from, but after inspecting my modem and using a temp gun on it - it is currently around 130F. The modem in question is an Ambit Modem U10C018 that I am using from the cable company, so who knows how old it is. I looked up on it and the operating temperature range has a max of 104F. I am wondering if this thing is going to die or if something is going on with it. I really wouldn't like to to catch fire while no one is home. So far my connection has been unaffected though.

Like I said, I noticed a funny smell coming from the room with my cable modem, and after temping it with a temp gun it is running almost 30 degrees warmer than the max operating temperature listed with no connection issues.

Is it time for a new one?
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post #2 of 8
I would call your ISP and complain, they SHOULD replace it.
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post #3 of 8
as stated above, call the company.

better safe than sorry.
post #4 of 8
If it's a rented one...call them.
If you own it, go buy a new one.
Could always vacuum or blow it out and put a fan blowing on it to help keep it cool for now.
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post #5 of 8
Mine is running at about 90*F right now. Under light use. (sez mi heet gun) The smell could be just burning dust. Blow it out, leave it unplugged for a few minutes to cool off, hit the reset button, and then try again.
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post #6 of 8
Don't hit the reset button. You may lose the settings if set from the ISP.
Try a laptop cooler. I've used it on some network devices and it has helped alot. (Used it on a Linksys WRT400N).
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post #7 of 8
Quote:
Originally Posted by linkinparkfan007 View Post

Don't hit the reset button. You may lose the settings if set from the ISP.
Try a laptop cooler. I've used it on some network devices and it has helped alot. (Used it on a Linksys WRT400N).

Hm, I dont know how it is for cable, but I hit the reset button on my ADSL modem all the time.
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post #8 of 8
Quote:
Originally Posted by Jolly Roger View Post

Hm, I dont know how it is for cable, but I hit the reset button on my ADSL modem all the time.

Well for Cable I think most of the configs is pulled off the CMTS. As for the modem depending if your ISP has setup your PPPoE connection settings there you may lose your username and password. There are also VPI and VCI settings on DSL Modems.
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