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BIOS sees hard drive, but WIN7 doesn't, and trying to recover documents. HELP!!

post #1 of 8
Thread Starter 
A friend asked me to repair his netbook that his son had stepped on. I replaced the 320gb hard drive with a ssd and installed win 7 ultimate for him to get him back online. I learned when delivering the netbook that the only pictures of his deceased son's funeral are on that hard drive and he wants them back, desperately! I got my BIOS to recognize it after switching to IDE emulation but once in windows, it's an "unknown device". Active partition recovery won't be able to repair the boot sector or anything else or even recover any files without windows seeing the hard drive. Please, anyone with knowledge would be helpful as I would hate to deliver the info that they're gone forever. I will read through the storage thread agaIn. I'm using my Z77 rig to try to recover the fil;es and it's a seagate drive. Thank you!
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post #2 of 8
right click my computer, manage, hardisk management and see if you can assign a drive letter....
Black and White
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Black and White
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post #3 of 8
Thread Starter 
I tried your suggestion, but it didn't show up as any of the drives listed. It's a seagate 5400.6 momentus ST9250315AS laptop drive. It does spin up and everything and shows up as "unknown device" on device manager. It does show up on my BIOS with the "st" number like it should. My system is a Fatality Professional with AHCI enabled and runs Rapid storage technology. I tried it on the secondary sata 3 ports that are on a marvell controller and set those ports to IDE but no luck.
MSI 990FX GD-80 Motherboard Review
MSI 990FXA-GD80 Socket AM3+ AMD 990FX DDR3 CrossFireX & 3-Way SLI SATA3 and USB 3.0 A&GbE ATX Motherboard
Antec's high current gamer 400 is a gem!
Antec High Current Gamer HGC-400 80 plus continuous power supply
Awesome monster!
Aerocool Strike-x s.t.
Reply
MSI 990FX GD-80 Motherboard Review
MSI 990FXA-GD80 Socket AM3+ AMD 990FX DDR3 CrossFireX & 3-Way SLI SATA3 and USB 3.0 A&GbE ATX Motherboard
Antec's high current gamer 400 is a gem!
Antec High Current Gamer HGC-400 80 plus continuous power supply
Awesome monster!
Aerocool Strike-x s.t.
Reply
post #4 of 8
If you cannot get it to work, you might need to consult a data recovery service. frown.gif
 
Philip J. Fry
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Philip J. Fry
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post #5 of 8
Thread Starter 
Yeah Im afraid that may be the only option...
MSI 990FX GD-80 Motherboard Review
MSI 990FXA-GD80 Socket AM3+ AMD 990FX DDR3 CrossFireX & 3-Way SLI SATA3 and USB 3.0 A&GbE ATX Motherboard
Antec's high current gamer 400 is a gem!
Antec High Current Gamer HGC-400 80 plus continuous power supply
Awesome monster!
Aerocool Strike-x s.t.
Reply
MSI 990FX GD-80 Motherboard Review
MSI 990FXA-GD80 Socket AM3+ AMD 990FX DDR3 CrossFireX & 3-Way SLI SATA3 and USB 3.0 A&GbE ATX Motherboard
Antec's high current gamer 400 is a gem!
Antec High Current Gamer HGC-400 80 plus continuous power supply
Awesome monster!
Aerocool Strike-x s.t.
Reply
post #6 of 8
try another pc?
post #7 of 8
If it is showing as an unknown device the most likely cause is that the HDD itself was damaged. As reported your best bet from here to to contact data recovery specialists who will dismantle the drives and get whatever information off the spindles they can. No guarantees though. It *could* be possible to order a replacement PCB from ebay or the likes and trying to replace those on the the disk to see if it makes a difference. But the chances of this working are incredibly low and you would risk losing any data that could be recovered by specialists.
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post #8 of 8
That is what I was going to say, if it's just a PCB (still should be done by a specialist who can find the exact one you need) it should be pretty cheap, but if they have to fully take it apart and do advanced data recovery then prices start going up from there.


I would just hate to see an inexperienced attempt to recover data and end up losing it all.
 
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i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
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Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
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Which one? :P 
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Philip J. Fry
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Turanga Leela
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CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
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